SimplyMoney.com Reviews 

1,073
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 281 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the helpful, professional, and kind staff who make the process straightforward and stress-free. Many highlight the clear communication, quick response times, and the ease of the user experience, often describing it as simple and efficient. People appreciate the detailed explanations and the supportive approach from staff, which helps them understand everything and feel comfortable. However, some customers experienced initial confusion with company names or had issues logging in, though these were resolved. A few other people also felt that the interest rates were too high or experienced delays in hearing back after their application.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the helpfulness and professionalism of... See more

User experience

Clients share positive opinions on user experience, consistently describing the process as quick, simple, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the excellent quality, speed, and... See more

Response time

Consumers find response times to be positive, with many reporting quick decisions and fast turnaround for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hayley who supported from the process was amazing, she was kind and not once judged me, she talked me through how it will help my credit score improve and that it will take a couple of months to notic... See more

Company replied

Rated 5 out of 5 stars

Everything was good from start to finish…Eric made sure I understood everything I need and clarified all my questions and stayed on t he phone while doing my paperwork’s to answer any questions I had... See more

Company replied

Rated 5 out of 5 stars

Very friendly customer service. I did get initially confused as I applied via ClearScore to Finlo, I was called by Oakbrook finance to finalise and now being to asked to review my experience with... See more

Company replied

Rated 5 out of 5 stars

Simply Money help guide me through what would have been a difficult situation. I found the service highly respectable. I was saved the chore of ciphering though endless companies to get the rig... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Finance Broker
  4. Loan Agency
  5. Price Comparison Site

About SimplyMoney.com

Written by the company

LOANS SO SIMPLE, YOU’VE GOT TO SMILE......It’s ever so simple with Simply Money.

Compare loans from different lenders and providers without impacting your credit rating with one simple form. With all circumstances considered and a large panel of lenders, you can be confident that we will have a product for you.

Whether it's an unsecured or secured loan, we have the lenders available to help you and with a choice of a digital journey or speak to one of the team, the choice is yours!

We pride ourselves on delivering a smooth journey and only partner with reputable lenders and the UKs best home owner loan specialist - Believe Loans

Give it a try and you won't be disappointed as it's ever so Simple with Simply Money.

Who are we? Lets keep it simple!

Written by the company

Receive a quote in minutes from the best in market panel of lenders
Complete one simple form and we'll compare loans offered by our lenders and provide you with a free, no obligation quote using a soft footprint credit search that is only visible to you and will not impact your credit score or rating. Do it all yourself online or if you prefer, speak to one of our friendly, UK based team members who will guide you along the way and answer any questions you may have. It's Simply Money, so why make life difficult!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,073)

271 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service.

Very good service all round. Would recommend them to everyone.

March 25, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you for the recommendation John and for taking the time to leave this 5 Star review of Simply Money.

Rated 5 out of 5 stars

the staff where very helpful with…

the staff where very helpful with everything made it all very simple and easy to understand the web pages where very simple to navigates through

March 24, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Amanda for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

It was easy to do the form

It was easy to do the form
And staff were amazing with helping me

March 23, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Pauline for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Great and easy

March 23, 2026
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Reply from SimplyMoney.com

Thank you Neil for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Very good company.all done on the…

Very good company.all done on the phone.very friendly staff.competed loan on phone with the manager and money in my account that evening.

March 19, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Elaine for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Found the whole process easy

Found the whole process easy
And stress free

March 19, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Colin for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Very easy to apply

Very easy to apply

March 19, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Alex for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Good credit builder loans.

Really helpful guy. Not pushy and willing to give really solid advice. Friendly and reassuring and did a really thorough assessment. Directed me to ensure I read all the terms and conditions.

March 18, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Very straightforward and brilliant

Very straightforward and brilliant. Thank you

March 16, 2026
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Reply from SimplyMoney.com

We are really pleased you found the application process very straight forward and happy with your loan. We appreciate the time you have taken to leave this 5 Star review of Simply Money.

Rated 5 out of 5 stars

Quick and easy application with the…

Quick and easy application with the lovely and patient Monika on other end of phone - all done and dusted within 14 hours and allowing me to get on with my life again

March 13, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Alison for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Fast online application

Simple, no hassle online application. Money in my account in an hour

March 12, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Janet for your 5 Star review of Simply Money

We’re really pleased to hear that you found the application process simple and hassle-free, and that the funds reached your account so quickly. Providing a fast and straightforward service is exactly what we aim for.

Rated 5 out of 5 stars

Easy to follow and quick

Easy to follow and quick

March 9, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you for the 5 Star review of Simply Money Sean, we are really pleased you found our application quick and easy to follow.

Rated 5 out of 5 stars

Smart lending platform

Super fast and a great credit scoring system

March 10, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

We are really pleased you found our process super fast and the credit scoring great. We appreciate the tim you have taken to leave this 5 Star review of Simply Money Yaalu

Rated 5 out of 5 stars

Best loan company I have dealt with

Simplest process I have ever gone through, plus extremely fast

March 9, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

We are thrilled you found our application process the simplest process you have ever gone through for a loan. We always like to say its ever so simple with Simply Money. Thank you for the 5 Star rating Julie

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