I am thrilled with my new Charlton and Jenrick i1100e slimline fire from Simply Stoves. The website offered a great deal on the price with upgraded logs, which helps achieve a more realistic effect. T... See more
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I am delighted with my Gazco eReflex 150RW Electric Fire. I received a personal phone call soon after I placed my order, explaining all I needed to know about the delivery and emails were answered... See more
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Loving our new Beltane Holford stove, great quality delivered rapidly without fuss at a great price. I found simply stoves staff to be helpful & informative & wouldn’t hesitate to recommend Thank yo... See more
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Would highly recommend this company - from our first contact enquiry to delivery. No hard sell, just helpful, informative staff. Answered all our techy questions and gave us confidence to order produ... See more
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Company details
Written by the company
Welcome to Simply Stoves Limited. We supply and install Wood Burning, Multi Fuel, Gas, Electric Stoves & Fires to customers across the UK. In 2009, Simply Stoves Ltd embarked on its journey in response to the surging demand for environmentally conscious, aesthetically pleasing, and highly efficient heating solutions. This all started during the peak of Wood Burning and Multifuel Stove’s popularity. Our humble beginnings trace back to a charming log cabin nestled in Maylandsea, Essex – a serene contrast to the bustling Garden Centre landscape. Our initial success rapidly propelled us to a prominent High Street location within a year. At Simply Stoves, we ingeniously merged two distinct shops to create an expansive setting for our customers. In addition, our impressive showroom offers a wide range of stoves, while our warehouse ensures we have everything considered for your heating needs. Furthermore, those early years not only marked our entry into the realm of gas stoves and fires but also set the foundation for specialisation in Wood Burning and Multifuel Stoves, including chimney liner installation. Subsequently, this led to the expansion of our product range, now including an array of Gas Stoves and Fires.
Contact info
8D & 8E High Street, CM0 7DE, Southminster, United Kingdom
- 01621772221
- info@simplystovesuk.com
- simplystovesuk.com
4.8
Excellent
125 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would not hesitate to recommend Simply Stoves!
I am thrilled with my new Charlton and Jenrick i1100e slimline fire from Simply Stoves. The website offered a great deal on the price with upgraded logs, which helps achieve a more realistic effect. The customer service from Simply Stoves was excellent. Although I ordered online, the delivery details were a bit vague so I phoned the company to see if they could offer any more information. The customer service was great and the fire was delivered quickly and safely. I would not hesitate to recommend Simply Stoves!
February 17, 2026
Unprompted review
Reply from Simply Stoves
Hi Jennie,
Thank you so much for taking the time to review our services and your new electric fire! We're so pleased to hear how easy and efficient you found ordering through our site; our team are always on hand to answer any customer queries or concerns.
We hope you thoroughly enjoy the Charlton and Jenrick i1100e slimline electric fire and look forward to serving you again for any of your fire needs in the future!
Warm regards,
The Simply Stoves Customer Care Team
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Delighted
I am delighted with my Gazco eReflex 150RW Electric Fire.
I received a personal phone call soon after I placed my order, explaining all I needed to know about the delivery and emails were answered promptly.
The fire has now become the focal point of my lounge. It is set into a media wall and the mood lighting just finishes it off perfectly.
My builder is so impressed that he is going to purchase one for himself, along with my son!!
I can’t wait for my new flooring and furniture so that I can enjoy it fully.
March 19, 2026
Unprompted review
Reply from Simply Stoves
Hi Maggie,
Thank you for such a lovely review, and I am delighted to hear that you are both pleased with your new fire and very happy with our service.
Enjoy your new Gazco fire, and should you ever require any assistance please do not hesitate to contact us.
Kind Regards,
The Simply Stoves Team
Loving our new Beltane Holford stove
Loving our new Beltane Holford stove, great quality delivered rapidly without fuss at a great price. I found simply stoves staff to be helpful & informative & wouldn’t hesitate to recommend
Thank you
March 1, 2026
Unprompted review
Reply from Simply Stoves
Hi Kim,
Thank you for such a great review, and I am very pleased to hear that you love your new stove!
The Simply Stoves Team.
my experience with this company has been excellent!
my experience with this company has been amazing, their expertise and helpfulness in all things regarding stoves and fireplaces is unmatched !
February 23, 2026
Unprompted review
Reply from Simply Stoves
Hi Tomas,
Thank you for taking the time to leave us such a glowing review! We're so pleased to hear such positive feedback from you and look forward to helping you in the future with any of your stove & fire needs !
Warm regards,
The Simply Stoves Customer Care Team
I love my Gazco Emotiv74
I love my Gazco Emotiv74. electric fire. Great price, helpful staff who were very helpful answering queries. It was easy to install and looks great.. I have recommended Simply Stoves to a friend.
February 20, 2026
Unprompted review
Reply from Simply Stoves
Hello and thank you for taking the time to leave us such a glowing review! We're so pleased to hear not only you love the Emotiv 74, but were satisfied with the service supplied by the team here at Simply Stoves. We look forward to serving you and your friend in future for any of your stove & fire needs!
Warm regards,
The Simply Stoves Customer Care Team
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Top notch service
Delighted with my C J i560 electric fire from Simply Stoves offered at a very competitive price and delivered on time. Great customer service, an excellent company to do business with.
January 20, 2026
Unprompted review
Reply from Simply Stoves
Hi Ray & Katherine,
Thank you for leaving us such lovely feedback on your recent order! We're so pleased to hear you were happy with both our competitive pricing and the customer service provided. We always strive to offer the best for our customers. We do hope you enjoy your new fire!
Warm regards,
The Simply Stoves Customer Care Team
purchased Saltfire ST-X5 tall multistove
purchased Saltfire ST-X5 tall multi-stove & im delighted with it,,
well done Simply Stoves 👍👏
Richard Cross - Newtonmore
February 11, 2026
Unprompted review
Reply from Simply Stoves
Hi Richard,
Thank you for taking the time to leave us such lovely feedback. We're so pleased to hear you love the Saltfire stove and found our services up to standard! Enjoy your new, cosy fire.
Warm regards,
The Simply Stoves Customer Care Team
Excellent service
Excellent service - easy to navigate website, very competitive pricing and great communication regarding options for delivery of fire.
Our fire is being fitted this week and so far we are extremely happy with it
December 15, 2025
Unprompted review
Reply from Simply Stoves
Hi Rebecca,
Thank you for taking the time to leave us a review on your recent order! We're so pleased to hear you were happy with the website, pricing and our customer service - we aim to make each customer's experience as clear and efficient as possible. We hope you enjoy your new fire, stay cosy!
Warm regards,
The Simply Stoves Customer Care Team
Would highly recommend this company
Would highly recommend this company - from our first contact enquiry to delivery. No hard sell, just helpful, informative staff. Answered all our techy questions and gave us confidence to order product despite having another supplier more local to us. Swift delivery, beautiful quality product. Not many firms are this good, would definitely buy from again!
Mrs T
January 22, 2026
Unprompted review
Reply from Simply Stoves
Hello, thank you for taking the time to leave us such a lovely review! We're so pleased to hear the team here at Simply Stoves were so helpful as we aim for all our customers! We're also glad to hear you love the new fire, and found the whole process easy and efficient.
We look forward to helping you with any of your further fire needs in the future!
Kind regards,
The Simply Stoves Customer Care Team
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Great service and perfect fire.
The fire I wanted was the cheapest online at the time of ordering which itself was easy and straight forward. Service and delivery was easy and I was kept updated at each stage of the process. Fire now delivered and fitted and looks fantastic. Very happy with the whole experience.
January 6, 2026
Unprompted review
Reply from Simply Stoves
Hello and thank you for your wonderful feedback. We're so pleased to hear you love the stove and found the entire ordering process easy and efficient. We strive to make each customer's experience as simple and straightforward as possible. Enjoy your new cosy fire and we look forward to serving you again in the future for all your stove and fire needs!
Warm regards,
The Simply Stoves Customer Care Team
We ordered the ACR T400 but out of…
We ordered the ACR T400 but out of stock. Quoted about 3 weeks but arrived in 10 day. Very helpful sales team. Just had it installed and highly delighted. Didn't realise that your not supposed to burn both fuels at same time tho.
January 15, 2026
Unprompted review
Reply from Simply Stoves
Hi Colin,
Thank you for leaving us some wonderful feedback, we really appreciate you taking the time to review your experience with us. Generally, it is not advised to burn both wood and coals together. You can read more on the Hetas website for further details on burning.
We're so pleased to hear you love the T400 Stove and hope it keeps you cosy for years to come!
Warm regards,
The Simply Stoves Customer Care Team
Nice little stove
Nice little stove, easy online ordering and contacting by phone,
Easy to arrange a delivery time, very helpful, we now have a lovely warm boat, thanks
November 26, 2025
Unprompted review
Reply from Simply Stoves
Hi Nick,
Thank you for your wonderful feedback. We're so pleased to hear you had such a positive experience ordering with us! It's wonderful to hear your new stove keeping you warm in the colder weather. We look forward to serving you again for any of your fire needs in the future!
Warm regards,
The Simply Stoves Customer Care Team
Delivery is unreliable and a joke
I arranged delivery on Friday 19 December. No communication about delivery received at all. I rang at 9am and was told 2 to 5pm. I rang again at 4.30 and was told very soon. I then received an email at 5.30 telling me it would be between 6 pm and 8 pm. I had to
Cancel meeting friends at 6pm. Now it is 8pm. And no delivery. PLEASE AVOID IF YOU DONT LIKE TO WASTE YOUR TIME.
December 19, 2025
Unprompted review
Reply from Simply Stoves
Hi Adam,
Thank you for taking the time to leave us feedback on your recent order. We are sorry to hear you are not totally satisfied with the services provided by the courier company.
As we do not use our own delivery couriers, the orders are sent to a main Hub, where they then travel to independent delivery depots; whichever is the closest to your post code area. Due to the busy Christmas period, there can be delivery delays which are, unfortunately, out of our control once these leave our premises.
We apologise for any inconvenience caused through this.
We sincerely hope you enjoy your new stove and wish you Happy Holidays for 2025.
Kind regards,
The Simply Stoves Customer Care Team
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Reply from Simply Stoves
Hi Nicky,
Thank you for taking the time to leave us a review on your order experience with us at Simply Stoves. We're so pleased to hear you found our team so friendly and helpful. We will be sure to pass on this positive feedback to the whole team!
Warm regards,
The Simply Stoves Customer Care Team
Perfect service from start to finish
Perfect service from start to finish. Online order was very easy and within days we received our Stovax wood burner. The best decision we’ve ever made. Highly recommend Simply Stoves.
October 18, 2025
Unprompted review
Reply from Simply Stoves
Hi Gemma,
Thank you for leaving us such a wonderful review! We're so pleased to hear you found the order process so easy and to the standard we set for all our customers! Enjoy your new cosy stove and we look forward to serving you again in the future for any of your stove needs!
Warm regards,
The Simply Stoves Customer Care Team
Great service and delivered on time
October 11, 2025
Unprompted review
Reply from Simply Stoves
Hi Michael,
Thank you for taking the time to leave us a review. We're pleased to hear you found our services up to the standard we aim for our customers and their orders!
Enjoy your new stove!
Warm regards,
The Simply Stoves Customer Care Team
Saltfire ST-X8 Multifuel…
I purchased a Saltfire ST-X8 Multifuel Stove. This was to replace a very old wood burner and wow what a difference. Love the look, so much more efficient and super easy to use. Delivery was quick and easy and great customer service so definitely a recommendation
November 17, 2025
Unprompted review
Reply from Simply Stoves
Thank you for taking the time to leave us a review on your recent experience with us at Simply Stoves! We're so pleased to hear you love the new stove and all of it's excellent features. Not only that, but it's really great to hear our services were up to the standard we aim for all our customers!
Enjoy your new stove!
Warm regards,
The Simply Stoves Customer Care Team
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First Class Company
Substantial good looking stove which is easy to operate and burns very well. Extremely pleased with both the stove, delivery and contact with the company
September 18, 2025
Unprompted review
Reply from Simply Stoves
Hi Sally,
Thank you for taking the time to leave us a review on your recent order. We're so pleased to hear you love the stove and find it so easy to use. We're also happy to hear you found our services up to the standard we aim for each of our customers.
Warm regards,
The Simply Stoves Customer Care Team
Love our new fire and good customer service
We love our new Gazco eReflex fire and were pleased with the level of customer service we received throughout the process. We missed the small print that stated the fire couldn’t be delivered inside the property so that was a slight challenge getting it in ourselves.
May 12, 2025
Unprompted review
Reply from Simply Stoves
Hi Charlotte,
Thank you for your lovely feedback, we are really pleased to hear you were happy with the customer service and ordering process that we strive to offer all our customers. Our team are here to help in anyway we can, so if ever unsure or in doubt, just pop us a message and we will be more than happy to assist!
Warm regards,
The Simply Stoves Customer Care Team
Good value, prompt delivery
Best value stove that we could find, delivered promptly. Only issue was that couldnt be delivered to the door step as we had a gravel drive but this is standard with delivery companies unfortunately.
April 25, 2025
Unprompted review
Reply from Simply Stoves
Hi Simon,
Thank you for taking the time to leave us a review on your recent experience with us at Simply Stoves. We are so pleased to hear you were happy with the value and delivery of the stove. Thank you for the honest feedback on the delivery, as stated on our terms this is curbside and the delivery drivers will attempt to bring the stove as close to the property as they can, however we can never guarantee this.
Thank you once again for the excellent feedback and enjoy your stove!
Kind regards,
The Simply Stoves Customer Care Team
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