Would have given 5 stars, but some of their tablets are huge. Why do they have to be so big when competitors do them smaller? There’s a Magnesium one I tried, might as well try and swallow my cat.
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I've been a customer of SS for many years for their glucosamine supplement. It's the first time that I've purchased marine collagen 1500mg but I'm disappointed with the size, shape and fishy taste of... See more
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I thought it was too good to be true, paying half price for these. I ordered two bottles at the cheaper price, but on receipt found they have a short shelf life which means I won't have finished them... See more
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I have requested that all orders stop as my 95 year old mother is overwhelmed with pills. They said, after several phone conversations and an inquiry, that they have discontinued all orders. BUT my... See more
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Company details
About Simply Supplements
Written by the company
Simply Supplements is one of the largest vitamin and supplements suppliers in the UK.
Today we offer over 300 different products including glucosamine, fish oils and CBD, direct to your doorstep with a Price Match guarantee to make sure you never pay more.
Contact info
Simply Supplements, PO Box 1330, PE2 2PW, Peterborough, United Kingdom
- 0800 988 0292
- customercare@simplysupplements.co.uk
- simplysupplements.co.uk
3.9
Great
55K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Blood Pressure Formula
This is a reply to the answer that you gave Dougy a few days ago regarding Blood Pressure Formula and more specifically Fruitflow.
Re: "Unfortunately, the company which supplies this, no longer supplies it as a single ingredient, but only as a combination with others". This is not exactly true and Fruitflow is readily available as a single ingredient from the company who invented it, Provexis, and I can only assume that the distributor, DSM nutritional products, has given you some misinformation.
September 5, 2023
Unprompted review
Reply from Simply Supplements
Good Morning,
Thank you for taking the time to leave a review and for the information you have provided. I have passed this on to the relevant department.
If you do require any assistance from us please do not hesitate to get in touch with us at customercare@simplysupplements.co.uk
Kind Regards,
Suzie Hopkins
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Clear skin
I've been using this for years for clear skin, fantastic product.
September 6, 2023
Unprompted review
Used to be good
Used to be good, but then they took Fruitflow out of it, without informing customers, Fruitflow is proven to work
August 29, 2023
Unprompted review
Reply from Simply Supplements
Good Morning,
Thank you for your recent review.
I am sorry that we have had to amend the formulation of the Blood Pressure Formula which now does not contain Fruitflow®.
Unfortunately, the company which supplies this, no longer supplies it as a single ingredient, but only as a combination with others which would change the overall Blood Pressure Formula that we sell.
Our Blood Pressure Formula contains the ingredients listed below, which may all help to support healthy blood pressure levels.
Each serving contains Magnesium and Vitamin B1 which help to support heart muscle function. We have incorporated extracts of odourless garlic which is well known for its ability to support vascular health, while pine bark helps with microcirculation, especially in the brain. Zinc plays a vital role in controlling blood pressure, largely down to its role in sodium absorption. The more sodium that remains in the body, the more pressure it places onto the arteries. Also included is potassium, a nutrient many of us simply do not get enough of.
I am sorry for any disappointment caused and thank you for taking the time to offer your feedback. This will be passed on to the relevant department for consideration.
Kind Regards,
Suzie Hopkins
Address problem
Although I updated my address online (and my account page shows the correct address), the order was sent to an old address, causing considerable inconvenience.
September 1, 2023
Unprompted review
Reply from Simply Supplements
Good Morning,
Thank you for getting in touch with us.
I am sorry to hear you have experienced an issue with your latest order. As you have not left any details to check and advise you further, I would recommend that when you are logged in your online account to ensure that you have added your new address to your 'Address Book', and that this address is selected for the billing and delivery address.
If you do require any further help please do not hesitate to get back in touch with us at customercare@simplysupplements.co.uk
Kind Regards,
Suzie Hopkins
Express delivery
August 26, 2023
Unprompted review
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Nearly choked to death
Whilst the service etc is very good I unfortunately nearly lost my life trying to swallow a glucosamine tablet. Why in Gods name are they so HUGE? I even broke it in half but I CHOKED on that, couldn’t breathe for some time as it stuck in my throat, I panicked but thankfully a banging on my back loosened it and was able to spit it out.
I will not be ordering again and will not be taking my life in my hands again. Please be aware that these pills are ‘reasonably priced’ due to their size.
August 19, 2023
Unprompted review
Reply from Simply Supplements
Good Morning,
Thank you for taking the time to leave a review.
Please accept our sincere apologies for this matter. We do pride ourselves on offering outstanding Customer Service and high quality products so we would very much like to discuss this further with you.
Unfortunately we do not have any details to access your account to contact you, or to find out which particular Glucosamine product you have purchased, so I kindly ask you to contact us at your convenience. We are available by either our online chat service, by email at customercare@simplysupplements.co.uk or by phone on 0800 988 0292. Our lines are open from 8am to 8pm, Monday - Saturday.
Once again please accept my apologies for the disappointment caused and we look forward to hearing from you soon.
Kind Regards,
Suzie Hopkins
My wife and I have been customers of…
My wife and I have been customers of simply supplements for many years and have always been very satisfied with their products and services however our recent order for Vitamin D3 2000iu (2 x 120 tablets) are so small in size compared to previous ones. I understand it may not be the size that determines the nutrient value %NRV but we need a microscope to find them. Come on simply supplements this does not seem to stack up. Disappointed valued customer
August 7, 2023
Unprompted review
Reply from Simply Supplements
Good Morning,
Thank you for your recent review.
We have recently changed supplier for the Vitamin D3 2000iu 120 tablets and they have gone from being 8mm round tablets and 3mm in width, to being 6mm round and 4mm in width.
Please be aware that we can sometimes change suppliers, to ensure that our customers are getting the highest quality for the best possible price. Due to this, the appearance of a product can change, such as its size, colour, or texture, however the ingredients will usually remain the same, and the changes which have been made to this product are due to a supplier change, as our previous supplier was unable to satisfy the high demand for the product. If there are any changes in the ingredients our website will be updated to reflect this.
All of our products are made to strict UK Goods Manufacturing Practice (GMP) standards and we do hold a Certificate of Analysis for all of them which are available to all customers on request.
If we can be of any further help please do not hesitate to contact us directly at customercare@simplysupplements.co.uk
Kind regards,
Suzie Hopkins
Glucosamine Sulphate 1500mg
These tablets are so big I cannot swallow them, I am returning them to you after I tried and tried. I will go back to my other tablets which have given me no problems at all.
June 1, 2023
Unprompted review
Reply from Simply Supplements
Good Morning,
Thank you for your recent review.
I am very sorry to hear that you have had some difficulty in swallowing one of our supplements, we would like to get this resolved for you.
Unfortunately as you have not left any details I am unable to access your account details. I kindly ask that you contact us directly at customercare@simplysupplements.co.uk and we will happily assist you further.
Once again, please accept our apologies for any disappointment and inconvenience caused.
Kind Regards,
Suzie Hopkins
Glucosamine sulphate 1500mg. Now too difficult to swallow
The size and shape of the tablets has changed and i now find them very difficult to swallow without choking.
The old shape had rounded edges and a uniform width, this new shape has sharp right angled edges and is fatter in the middle. Not a good experience trying to swallow these whole.
August 6, 2023
Unprompted review
Reply from Simply Supplements
Good Afternoon,
I am very sorry to hear that you have had some difficulty in swallowing one of our supplements, we would like to get this resolved for you.
Unfortunately as you have not left any details I am unable to investigate into this for you, if I could ask that you kindly email me at customercare@simplysupplements.co.uk and I can look into your issue further for you.
Once again, please accept our apologies for any disappointment and inconvenience caused.
Kind Regards,
Suzie Hopkins
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Fantastic Customer Service
My save and subscribe order for Maxi-Joint Plus 1000mg for Medium to Large Dogs is currently out of stock until September. Spoke to Natalie who apologised for them not being available and was extremely helpful in suggesting alternative products. Not only was I able to choose one of these but she also gave me the discounted price although being an 'one off' order until my regular product is back in stock.
It's so nice to speak to someone that is friendly, informative and takes the time to help, fantastic customer service.
July 31, 2023
Unprompted review
Very good service
June 21, 2023
Delivered as promised!
June 20, 2023
Fast efficient service as usual
June 20, 2023
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Good price and quick delivery
June 20, 2023
Excellent customer service!!
I had afew problems with my order and called Simply.
I spoke to a lady called Charlie she was polite, concise, took ownership of my query and kept me updated until I received my shipment.
Having worked in customer service myself I knew what to expect from a customers point of view and I received it from Charlie, thank you Charlie.
If Simply run an agents reward scheme Charlie should be rewarded.
A big thank you also to Charlie's colleague Rachel who was also very supportive.
July 12, 2023
Unprompted review
Excellent fast service
June 19, 2023
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It is always a good experience dealing…
It is always a good experience dealing with Simply Supplements. The products are outstanding both in price and quality and the service is excellent. I have been their customer for many years already and will continue to be so. Highly recommended.
June 20, 2023
On time, good service
I able to buy exactly what I was looking for and received it on time.
June 20, 2023
As always no complaints.
June 20, 2023
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