Simway Sweets Reviews 77

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Bought a 2nd bag for family and, though generally well received, the "sour" ones were not liked at all and were placed to one side for me to eat!! Will order again but will look for more of soft sw... See more

Rated 5 out of 5 stars

Ordered from simway sweets twice now - both times my order has been dispatched in no time at all and my orders have been exactly as requested at a very fair price. My go to from now on!

Rated 5 out of 5 stars

Loved my sweets! I ordered the Halloween mix 1kg bag as it was on offer to take on my plane journey for holidays! The online content caught my eye and delivery was super fast very happy

Rated 5 out of 5 stars

Great product range . Great service . Good price . Reliable delivery . Can’t recommend them highly enough

Company details

  1. Confectionery

Written by the company

Simway Sweets - A family run business, supplying the Nation with a huge range of American Candy, Pick N Mix, Chocolates & Retro Sweets. We ensure all our imported USA ranges comply with UK food legislation. All products are taste tested and verified by the Simway experts! We are passionate about what we do and believe that it shows. Whether you're looking to buy in bulk or you're looking for a hamper, we offer a variety of gift boxes with the option of a personalised message to add that extra touch. We take pride in offering a large selection of products while maintaining excellent customer service and quick response times. Thank you for shopping with us!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

77 reviews

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Rated 5 out of 5 stars

Very good service

Very good service

October 2, 2024
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Reply from Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

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Rated 5 out of 5 stars

Very happy in the products received

Very happy in the products received . Worth the money, no managed and tastes just as good as from the supermarket . 😊😊

October 12, 2024
Unprompted review
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Reply from Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

Rated 4 out of 5 stars

Superb.....Good quality goods

Superb.....Good quality goods, excellent prices, well packaged. Quick delivery.

September 13, 2024
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Reply from Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

Rated 5 out of 5 stars

I have just received 3 personalised…

I have just received 3 personalised chocolate boxes and I’m so happy with them. They arrived really quickly and well packaged and the personalisation makes them great Christmas gifts!

September 16, 2024
Unprompted review
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Reply from Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

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Rated 5 out of 5 stars

Came very quickly lovely packaging…

Came very quickly lovely packaging ready to give as a gift would use again and recommend

September 13, 2024
Unprompted review
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Reply from Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

Rated 5 out of 5 stars

Great gifts to send to my family

Great gifts to send to my family. Excellent delivery. Will be ordering again. Thanks guys!

August 19, 2024
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Reply from Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

Rated 5 out of 5 stars

It’s the best the pop rocks are the…

It’s the best the pop rocks are the beat sour of all ⭐️⭐️⭐️⭐️⭐️

August 7, 2024
Unprompted review
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Reply from Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

Rated 1 out of 5 stars

Doesn’t give option for zero star . Abominable

My daughter just bought a pick and mix from these after I had sent the grandkids some a few months ago . One of the twins 2yrs old put a sweet in her mouth then began screaming and spitting it out , much to our horror it turned out to be a hot spicy chilli sweet which are used in those stupid challenges. The company was informed with proof of the offending sweets and also the other two still sealed packages that still contained them . They refused point blank to take any responsibility and in fact were quite rude. This is a very dangerous situation luckily my daughter was quick off the mark or it may have resulted in 3 poorly children with burning mouths and tummy’s in hospital. . I’m absolutely appalled firstly the distress caused to my Grandaughter , secondly that those were even in sweets aimed a young kids and their attitude when my daughter approached them saying what had happened and to ask them to check their products to save causing distress to others . Avoid at all costs this company needs to be investigated

August 8, 2024
Unprompted review
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Rated 5 out of 5 stars

Very good

Very good
Came quick with good quality will definitely buy again

July 31, 2024
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Reply from Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

Rated 5 out of 5 stars

fab service

Fast delivery and it came in great packaging as was a gift for someone. It was mars bars so I'm sure they will love it!!

July 16, 2024
Unprompted review
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Reply from Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

Rated 5 out of 5 stars

It didn't take that long to be…

It didn't take that long to be delivered to my door and the packag8ng was done with care and sweets were truly amazing plus when they say a number of sweets will be in there I promise you they were telling u the truth

July 18, 2024
Unprompted review
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Reply from Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

Rated 5 out of 5 stars

I'm really happy with my purchase…

I'm really happy with my purchase toosie rolls are my favourite and actually I bought 1kg bag and it was so cheap,so affordable and they came within a few days also so impressed will order again

June 28, 2024
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Reply from Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

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Rated 1 out of 5 stars

no where near worth the muny even the…

no where near worth the muny even the chew bars had 10p on 🤣 one sweet was american

June 19, 2024
Unprompted review
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Reply from Simway Sweets

Thank you for taking the time to share your experience. We're sorry to hear that your purchase wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback!

Rated 5 out of 5 stars

Received my sweets for farthers/Grandad…

Received my sweets for farthers/Grandad day of my grandkids I love them I cannot wait to eat them

June 16, 2024
Unprompted review
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Reply from Simway Sweets

Thank you so much! Your dedication to leaving us a 5-star rating warms our hearts, and we greatly appreciate you taking the time and effort to do so.

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Rated 5 out of 5 stars

Sweets

Absolutely love these sweets, best ever, would definitely recommend them.

June 10, 2024
Unprompted review
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Reply from Simway Sweets

We’re delighted to hear about your satisfaction with our product and service! Providing top-quality products and excellent customer service is our priority. Thank you for choosing us, and we hope to serve you again in the future.

Rated 2 out of 5 stars

The goods received were not as…

The goods received were not as described. Says hazelnut as part of it but didn’t receive that.

June 2, 2024
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Reply from Simway Sweets

Hi Nicola - please see the copy of the email I replied to you with, reply sent at 07:53 8th June 2024.

Good morning Nicola,

Please accept my apologies that you have not had a response, your original email had gone into our spam folder and it is only when your latest email has come through that I have found your original one.

I can only apologise that you have not received a Hazelnut bar, this has been a genuine human picking error and I can only apologise for that. I can send your order again with the correct bar if you would like?

Please accept my apologies again for any inconvenience caused.

Kind regards
Samantha

Rated 5 out of 5 stars

good service -as described

good service -as described, well packaged and speedy delivery

May 30, 2024
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Reply from Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

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