Singsaver Reviews 

121
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being helpful and responsive, often going the extra mile to assist with inquiries and resolve issues. Many people found the customer service to be exceptional, noting their flexibility and promptness in handling appeals and providing support. The overall user experience is often described as positive, with some appreciating the fast processing times and seamless journey for rewards. However, some people were dissatisfied with certain aspects of the service. Several customers experienced long waiting periods for rewards or updates, with some noting delays of several months. Others mentioned that promised rewards were not honored, or a lack of clarity regarding terms, causing concern for some users.

What people talk about most

Response time

Clients share ambiguous opinions on response time, with some reviewers praising the prompt and fast responses... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the team is often prompt,... See more

Staff

People report positive experiences with staff, consistently describing them as patient, friendly, and helpful... See more

Service

Customers had ambiguous experiences with service, with many praising the excellent, prompt, and efficient... See more

User experience

Customers consistently note positive experiences with the user experience, describing it as great, smooth,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Staff were helpful, got my gift early too in time for my girlfriend’s birthday, super thankful for that to the team. Small downside is that you used to be always able to connect with the team via t... See more

Company replied

Rated 4 out of 5 stars

Exceptional service! I missed my reward deadline, but SingSaver’s team was incredibly helpful and flexible. They responded quickly to my emails and allowed me to claim the reward despite the deadline... See more

Company replied

Rated 4 out of 5 stars

Was given a short (1 month) redemption period for a gift and I accidentally missed it. However Marrione from the Singsaver team looked into my appeal promptly and was able to grant an extension. Appre... See more

Company replied

Rated 4 out of 5 stars

Applied for a credit card in Sep2025 and redeemed the rewards recently. Had some issues with the redemption code and was assisted by Jarryl who was helpful and clear in the follow-through.

Company replied


Company details

  1. Money & Insurance

Information provided by various external sources

Singsaver.com.sg is a financial comparison website that lets its users make informed financial decisions with the use of its free credit card comparison tool.


Contact info

3.8

Great

TrustScore 4 out of 5

121 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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3.8

All reviews

(121)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Exceptional service

Exceptional service! I missed my reward deadline, but SingSaver’s team was incredibly helpful and flexible. They responded quickly to my emails and allowed me to claim the reward despite the deadline having passed. It’s rare to find a company this responsive and willing to go the extra mile.

March 4, 2026
Unprompted review
Singsaver logo

Reply from Singsaver

Hi Justin,

Thank you for your feedback. The team is glad to have satisfied a customer! We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

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Rated 5 out of 5 stars

Worthing Trying

I've used SingSaver to try out a number of services, and overall, the experience has been positive.

One piece of advice: make sure to read the fulfillment conditions carefully and complete the required steps in time. If you're ever unsure about anything, just reach out to their team with the details - they're responsive and helpful.

Thanks to the SingSaver team for consistently bringing great deals to the table!

March 3, 2026
Unprompted review
Singsaver logo

Reply from Singsaver

Hi Kunlun,

Thank you for your feedback, this goes a long way for the team! We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

Rated 5 out of 5 stars

Very considerate as I missed a…

Very considerate as I missed a collection deadline due to personal reasons. Fast and responsive, helpful customer service!

February 3, 2026
Unprompted review
Singsaver logo

Reply from Singsaver

Hi MaM,

Thank you for your feedback. The team is glad to have satisfied a customer!

We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

Rated 1 out of 5 stars

I have not yet receive my reward and I…

I have not yet receive my reward and I do not understand that why Singsave asked me to review before i receive anything!
Also to feedback that for the reward tracker, there isn't enough information or update of how the reward is being processed.

February 23, 2026
Unprompted review
Singsaver logo

Reply from Singsaver

Hi Eve Miao,

We do apologise for the frustration, do know that it has not been our intention to cause this. Can we please request your ticket number or email address so we can assist in looking into the matter?

Alternatively, you may also send us an email at info@singsaver.com.sg, and we will proceed to assist you.

Thank you.

Best Regards,
SingSaver Customer Experience Team

Rated 5 out of 5 stars

Product is very good and claim process…

Product is very good and claim process is very efficient too!

February 22, 2026
Unprompted review
Singsaver logo

Reply from Singsaver

Hi 妍娜赵,

Thank you for your feedback, this goes a long way for the team!

We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

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Rated 1 out of 5 stars

Read the T&Cs

Singsaver is lie. Do not trust them when they offer cash vouchers or other gifts. The T&Cs usually limit the incentives to the first xx subscribers and so far I have not gotten anything from buying through them

February 19, 2026
Unprompted review
Singsaver logo

Reply from Singsaver

Hi Wa,

We do apologise for the frustration, do know that it has not been our intention to cause this. Can we please request your ticket number or email address so we can assist in looking into the matter?

Alternatively, you may also send us an email at info@singsaver.com.sg, and we will proceed to assist you.

Thank you.

Best Regards,
SingSaver Customer Experience Team

Rated 5 out of 5 stars

Quite useful website

Quite useful website. Allows to compare multiple similar products to decide. Has good promotions.

February 17, 2026
Unprompted review
Singsaver logo

Reply from Singsaver

Hi Ravi P A,

Thank you for your feedback, this goes a long way for the team!

We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

Rated 5 out of 5 stars

I love the Dyson AirStrait

I love the Dyson AirStrait, it takes some time to approve but it was worth it in the end!

February 6, 2026
Unprompted review
Singsaver logo

Reply from Singsaver

Hi Alloyshears,

Thank you for your feedback. The team is glad to have satisfied a customer!

We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

Rated 5 out of 5 stars

Highly recommend to use this platform.

Highly recommend to use this platform.

It's easy to compare and choose for your requirement.
And aslo The procedure is simple and easy to claim the reward. Also that is respontive and patient to my query.

And fast processing time for my reward (only 2 weeks) when others said need to wait a long time.

February 9, 2026
Unprompted review
Singsaver logo

Reply from Singsaver

Hi Ms Myat,

Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

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Rated 5 out of 5 stars

Highly recommended this trusted site…

Highly recommended this trusted site for any CC card sign up or products comparison.Their support superb efficient. I’ve used SingSaver a few times to compare credit cards and insurance plans, and it never disappoints. The information is transparent, up to date, and easy to understand—even for someone who’s not finance-savvy.

February 6, 2026
Unprompted review
Singsaver logo

Reply from Singsaver

Hi Dan Lee,

Thank you for your feedback, this goes a long way for the team! We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

Rated 1 out of 5 stars

PayNow credited but not really

Received an email saying my paynow reward has been credited with a transaction reference, checked my paynow bank account and nothing at all (+-5 days from the stated credit date). Opened a ticket with them and have yet to receive a response.

January 28, 2026
Unprompted review
Singsaver logo

Reply from Singsaver

Hi James,

We do apologise for the frustration, do know that it has not been our intention to cause this. Can we please request your ticket number so we can assist in looking into the matter?

Thank you.

Best Regards,
SingSaver Customer Experience Team

Rated 4 out of 5 stars

Staff were helpful

Staff were helpful, got my gift early too in time for my girlfriend’s birthday, super thankful for that to the team.

Small downside is that you used to be always able to connect with the team via the chatbot, but recently, the chatbot will just create a ticker for your matter and you will have to wait. Would be nice to be able to connect to the staff members faster.

January 21, 2026
Unprompted review
Singsaver logo

Reply from Singsaver

Hi Josh,

Thank you for your feedback! It’s incredibly helpful for our team as we continue to grow. We apologize for the issues you experienced with the chatbot; please know we are actively working on improvements to make the experience smoother.

We look forward to serving you again soon!

Best, SingSaver Customer Experience Team

Rated 5 out of 5 stars

Jaryll helped me with an appeal which…

Jaryll helped me with an appeal which was successfully approved. I appreciate his professionalism in handling my case. Thank you.

January 29, 2026
Unprompted review
Singsaver logo

Reply from Singsaver

Hi Nancy Toh,

Thank you for your feedback. The team is glad to have satisfied a customer!

We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

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Rated 5 out of 5 stars

Missed the collection of rewards…

Missed the collection of rewards because the email was in spam folder, and contacted Singsaver for help. They were very responsive and helped me get the reward eventually. Really grateful for their kind help!

January 31, 2026
Unprompted review
Singsaver logo

Reply from Singsaver

Hi Arthur J,

Thank you for your feedback, this goes a long way for the team!

We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

Rated 5 out of 5 stars

Challenger Review

Generally a great shop to purchase your tech needs. The staff are mostly quite willing to provide you with tech advice on what product suits your needs. Prices are priced fairly well too.

January 26, 2026
Unprompted review
Singsaver logo

Reply from Singsaver

Hi DT Teo,

Thank you for your feedback, this goes a long way for the team! We will relay this to the Challenger Team too.

We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

Rated 5 out of 5 stars

Missed the redemption deadline

Missed the redemption deadline, after my appealed they allowed me to redeem, Thank you SingSaver.

January 16, 2026
Unprompted review
Singsaver logo

Reply from Singsaver

Hi Toh Chwee Beng,

Thank you for your feedback. The team is glad to have satisfied a customer!

We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

Rated 5 out of 5 stars

Experience was great

Experience was great. The card took abt 1 month for approval and for the gift, it took about 2 months before I receive the redemption email. Redemption was quick.

January 14, 2026
Unprompted review
Singsaver logo

Reply from Singsaver

Hi Yi ling Ng,

Thank you for your feedback. The team is glad to have satisfied a customer!

We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

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Rated 5 out of 5 stars

Good service

Marrione help me with my miles that was missing for the past few months.

January 13, 2026
Unprompted review
Singsaver logo

Reply from Singsaver

Hi Aiman Danish,

Thank you for your feedback, this goes a long way for the team!

We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

Rated 4 out of 5 stars

credit card application and reward redemption

Applied for a credit card in Sep2025 and redeemed the rewards recently. Had some issues with the redemption code and was assisted by Jarryl who was helpful and clear in the follow-through.

December 23, 2025
Unprompted review
Singsaver logo

Reply from Singsaver

Hi Zigui Hong,

Thank you for the feedback, this goes a mile for the team!

We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

Rated 5 out of 5 stars

Delivered their gifts as promised

Delivered their gifts as promised. Sean from their Customer Support also assisted me with my query promptly and resolved the issue that I'm facing.

January 7, 2026
Unprompted review
Singsaver logo

Reply from Singsaver

Hi Jerry,

Thank you for your feedback, this goes a long way for the team!

We look forward to your patronage again in the near future.

Best,
SingSaver Customer Experience Team

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