SingX Reviews 

12
TrustScore 4 out of 5

4.0

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Company details

  1. Money Transfer Service
  2. Alternative Financial Service
  3. Currency Exchange Service
  4. Financial Institution
  5. Non-Bank Financial Service
  6. Payment Service

Written by the company

SingX is a global financial technology company that makes international money transfers, cross-border payments, and global banking simpler for individuals and businesses. Founded in 2014 and headquartered in Singapore, SingX operates through regulated entities across key markets and is licensed by the Monetary Authority of Singapore (MAS), holds a Money Service Operator (MSO) licence in Hong Kong, and is registered as a Remittance Provider with AUSTRAC and holds an Australian Financial Services Licence in Australia. With the ability to send money to 180+ countries, SingX helps customers move money internationally at competitive exchange rates with transparent, upfront fees and no hidden markups. For individuals, SingX offers personal international transfers from Singapore, Hong Kong, and Australia covering needs like family support, education, property, and travel. For businesses, SingX offers cross-border payment and collection solutions with global reach, helping companies of any size manage international transactions more efficiently, regardless of where they're based. Having processed billions of dollars in transactions since launch, SingX has built a reputation as one of Singapore's leading cross-border payment providers. Whether you are an individual sending money abroad or a business managing payments across multiple countries, SingX aims to provide a straightforward way to move and manage money globally. SingX - simplifying international money transfers and cross-border payments for individuals and businesses worldwide.


Contact info

4.0

Great

TrustScore 4 out of 5

12 reviews

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1-star

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4.0

All reviews

(12)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Very bad experience and please donot…

Very bad experience and please donot share your confidential payslip with them as they ask for when you have already transfer the money to their account, they will say it is for compliance purpose and they based in Singapore. when I said I am self employed then hey are asking me company extract from ASIC website and they did not wait for few hours to provide me a time to extract this document. They just cancelled my transaction. Please donot trust them.

August 31, 2025
Unprompted review
Rated 5 out of 5 stars

Simple way to send money home

I had a very positive experience with SingX when I was trying to send money to my family in India. Their rates were nominal and transparent. I will recommend SingX to my family and friends. Keep up the good work. Cheers :)

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Superb helpful team guiding customers…

Superb helpful team guiding customers thru every step of the process making it a breeze to open and transact on their platform. Will do all
my transaction thru them. Thank You Singx and Thank You Calvin. Your help gratefully appreciated.

April 12, 2024
Unprompted review
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Rated 1 out of 5 stars

Dont use this service

Dont use this service. It's unreliable and when you ask customer service about the money being transferred they will just tell you that it's in process and will be done at the end of the day. it's been 4 days now and still no money received.
You'll just get a headache. Use Wise instead.

February 8, 2024
Unprompted review
Rated 1 out of 5 stars

Not a reliable company

After supplying all my personal information, which was cumbersome and a little unsettling as it's sensitive data, and after waiting 4 weeks, my account is STILL under review. I get the odd email saying the technical team is looking at it, but nothing has been fixed and I cannot send money yet. Nor do I want to at this stage as I have 0% trust in this company now. I have demanded that they delete all my data from their systems at this point as I will not be using them.

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

After a slow and cumbersome…

After a slow and cumbersome registration process that can take a few or more days, their fees for small or modest transfers are acceptable and in top three competitive. I can't comment on speed of transfer because US banks may be to blame. Smooth sailing after you have done a few.

But if they ask you for a selfie holding your passport in addition to 100 points, ensure you add 'Copyright Your Name 2023 on your image. That way if they broker/sell your privacy and photos, you may sue if they surface elsewhere. Always do this for anybody - if you are asked for ID.

June 20, 2023
Unprompted review
Rated 1 out of 5 stars

Only interested in the rich.

I've easily and successfully used 5 remittance platforms to send modest amounts of money to my friend in Philippines when frequent covid lockdowns caused financial hardship. SingX was the only company which refused to register me. I got the distinct impression from their registration inquiries that they were only interested in registering rich people who send large remittances rather than providing a service to all.

October 1, 2021
Unprompted review
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Rated 1 out of 5 stars

Not worth the effort

Not worth the effort. Attempted to use and send money to my girlfriend and kept on being delayed due to more and more questions. I understand it's required to establish the relationship between parties for AML purposes but I shouldn't be delayed 3 days while you just wait a day after my response to ask me more questions.
I answer your questions online, a day later you then email me for more. I answer those, another day later you then ask for more questions. If I had known from the start how much stuffing around it would be to transfer through Singx I would never have commenced this to begin with.
Ended up using Wise and the money arrived in about a day

March 18, 2021
Unprompted review
Rated 5 out of 5 stars

Live rates, Dependable and Fast

Live rates. Fast transfer within 2 hours on an average, whenever i have transferred.
Only problem is that their rates do not refresh till about 12 noon in SG. NO idea whats the deal there but overall great service and they keep you updated on transfer status.

April 15, 2018
Unprompted review

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