So, after ordering ecm for a few other companies that failed right out of the box i was referred to Sinocmp and within a week had a computer and it worked flawless.
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See what reviewers are saying
SINOCMP were a total pleasure to work with. Amber who worked closely with us to identify our exact requirements and then facilitated an expedient delivery could not have been more helpful. Our Produc... See more
Excellent, I was hesitant on ordering a hydraulic pump However Amber made the whole purchase go very smoothly.Pump came shipped and packaged perfectly. Hydraulic pump is running great!!! this is... See more
This company is the most unbelievable company in the world, and I’m not big on leaving reviews, this was one review I couldn’t Waite to do. I got a great sales person, just when you think something i... See more
Company details
Written by the company
SINOCMP is a cross-border e-commerce enterprise specializing in the development and sales of standard construction machinery parts. Since founded in 2012, we have established multiple online sales channels besides our own official website, including eBay, Aliexpress and Amazon, and expanded our market to America, Europe, Africa, Southeast Asia as well as Australia. Through excellent service and responsive after-sales support, SINOCMP has achieved stable long-term growth.
Contact info
WORKSHOP 60 3/F BLOCK A EAST SUN INDUSTRIAL CENTRE NO.16 SHING YIP STREET KL, 999077, Hong Kong, Hong Kong
- +1(334)610-2017
- service@sinocmp.com
- sinocmp.com
4.5
Excellent
62 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
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Everything wrong, tax scam
Purchased refurbished hydraulic valve body, received the item with old and damaged gaskets, changed them and got paid for the gaskets from the seller. When I have paid the invoice, it was included taxes but few weeks after i have received the package came invoice from UPS to pay the taxes again. Now I have paid twice the tax and tried to talk to the seller about mistake they are responsible for, first i have been completely ignored and now they say they are not responsible for the taxes. Why do they collect the taxes at all? And where the collectet money are if not remited to the relevant tax authorities?
November 20, 2023
Unprompted review
Reply from Sinocmp
Dear customer,
We'are so sorry about this issue. Could you please offer the order number for further confirmation? Please rest assured that we will help you solve this issue.
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Wrong part was sent to me
October 17, 2023
Reply from Sinocmp
Dear customer,
We are so sorry about this issue. We have sent an email to you and confirm this issue. Please check your email.
After we check it, we will exchange the right one to you and cover all the shipping cost during this problem. We are so sorry about that.
Regards
I need your help in the follow-up that…
I need your help in the follow-up that appears, I find out that the solenoid valves have already been delivered and I still have not received anything here, I have already checked the cameras in my house
October 11, 2023
Reply from Sinocmp
Hello Cesar,
We attempted to contact you via email and phone regarding the issue you raised, but unfortunately, we did not receive a response from you. The proof of delivery (POD) provided by DHL confirms that the products were indeed delivered to you.
Please let us know if your concerns have been resolved or if there is anything else we can assist you with. SINOCMP is dedicated to serving you.
Very efficient and helpful
September 26, 2023
Service
Your company does respond to communications promptly.
And provides quick service as well.
September 4, 2023
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Very good service prompt delivery of…
Very good service prompt delivery of goods all round excellent service 👍
August 21, 2023
Exceptionally Good Service!
The communication was clear, the responses were timely and all queries were quickly sorted out.
Once the product arrived it exceeded our expectations, being fully programmed to the exact machine it was being fitted to.
August 9, 2023
Wery pleased
Wery pleased. Parts came wery fast as promised. Looted as original materials was good quality. Will order again.
July 18, 2023
THE TIME IS GOLD
Slow shipping management, some items do not present the expected quality.
June 29, 2023
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The seller was responsive and proactive…
The seller was responsive and proactive in addressing any queries or concerns I had. They were courteous and went above and beyond to ensure my satisfaction. Their dedication to providing a positive customer experience was truly commendable.
I also appreciated the transparency and reliability of the shipping process. I was provided with tracking information, allowing me to monitor the progress of my package. It arrived within the estimated timeframe, and I was kept informed every step of the way. The attention to detail and commitment to fulfilling their promises was evident throughout the entire process.
In conclusion, my online shopping experience was nothing short of excellent. The user-friendly website, high-quality product, outstanding customer service, and reliable shipping all contributed to a five-star experience. I would highly recommend this online retailer to anyone in search of a seamless and satisfying shopping experience. I will definitely be returning for future purchases without hesitation.
June 8, 2023
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