Sinuvox Reviews 159

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 154 reviews, reviewers overwhelmingly had a great experience with this company. Many customers highly recommend the product, finding it effective in clearing sinuses and improving nasal passages, often reducing the need for other medications. People appreciate the product's quality and note that consistent use leads to significant relief from congestion and allergies. The website is frequently praised for being informative, well-organized, and easy to navigate, making the ordering process simple and quick. However, some customers experienced significant delays in receiving their orders, with some not receiving their product at all. There were also concerns about the product being shipped from China, which was not always clear during the ordering process, leading to longer delivery times than expected. A few other people also felt that the website tried to upsell additional products excessively, and some were dissatisfied with the lack of clear warnings about product contraindications, such as for dry eye.

What people talk about most

Product

People report positive experiences with the product, with many finding it effective for improving breathing,... See more

User experience

Clients share positive opinions on user experience, frequently describing it as easy to use and navigate,... See more

Order

Reviewers mention ambiguous feedback about the ordering process, with many customers finding it quick, easy,... See more

Website

Customers had positive experiences with the website, finding it well-designed, informative, and easy to... See more

Quality

Reviewers highlight positive aspects of quality, with many finding the product works very well to clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order arrived in a timely manner. Have only had for a few days but I have been using twice a day for 15 minutes and I do believe that I am seeing improvement. Some increase in drainage but more im... See more

Company replied

Rated 5 out of 5 stars

I was hesitant at first, but have to say that this is just amazing. I am not having anymore sleep disturbances and my husband is breathing much better. There is less snoring and he is waking up refres... See more

Rated 5 out of 5 stars

Sarah Smith confirmed my email to cancel my order that was duplicated. I had emailed several times over 3days with nothing. Thank you asarah for putting my mind at ease and making this simply

Company replied

Rated 5 out of 5 stars

I find the product does an outstanding job in keeping the sinuses clear. What I also found was that the product requires consistent use to remain effective

Company replied


Company details

Written by the company

Sinuvox is a health technology company focused on developing innovative solutions that help people breathe more comfortably and manage everyday nasal congestion. Our products combine Swiss-engineered design with modern light technology to create practical tools that support sinus health and overall respiratory wellbeing. The Sinuvox team brings together engineers, product designers, and medical advisors who share a common goal: to make safe, easy-to-use breathing solutions available for people dealing with nasal congestion, sinus pressure, allergies, and nighttime breathing discomfort. By focusing on thoughtful design and reliable technology, we aim to provide an alternative approach that fits naturally into daily routines. Our flagship product, the Sinuvox Red Light Nasal Congestion Relief device, is designed to support clearer breathing by helping users incorporate light-based nasal care into their daily wellness routine. Alongside the device, we also offer complementary products such as medical-grade silicone nasal inserts and breathing nasal strips, which help support airflow and comfort during sleep or daily activities. At Sinuvox, we believe that better breathing starts with consistent care and reliable tools. That’s why our products are designed to be simple, reusable, and easy to integrate into everyday life. Our mission is to continue developing practical breathing solutions that help people feel more comfortable, sleep better, and enjoy clearer breathing every day.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

159 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 84% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Discouraging it is when you have to…

Discouraging it is when you have to carefully circumnavigate all the add-on's and unwanted and un-needed extras just to purchase one item. I barely ordered your product and am wary of its usefulness based on how you market it. Hype? Snake oil? I guess we shall see...

May 10, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you for your feedback, and we’re sorry to hear the experience felt overwhelming, Clark. We understand your concern about add-ons and will take this into account as we continue improving the purchasing process to make it clearer and more straightforward. If you have any questions or concerns about the product, please feel free to reach out to us by email—we’re here to help.

Sinuvox Team

Rated 5 out of 5 stars

Everything was explained putting in the…

Everything was explained putting in the order was easy…‘I just hope it’s a product that does what you claim it does!

May 11, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you for your feedback, Linda! We’re glad to hear the ordering process was easy and everything was clearly explained. We appreciate your trust and hope you have a positive experience with the product.

Sinuvox Team

Rated 5 out of 5 stars

Excellent service

May 9, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you for your feedback! We’re glad to hear you had an excellent experience, and we appreciate your support.


Sinuvox Team

Rated 5 out of 5 stars

I found what I needed right away

I found what I needed right away. Good explanations about the product. I look forward to trying it when it arrives.

May 5, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you for your kind feedback, LC! We are glad to hear you were able to find what you needed easily and that the product information was helpful. We hope you enjoy your order once it arrives. If you need any assistance in the meantime, please feel free to reach out.

Sinuvox Team

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate. Like the addition of the how to books

May 5, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you for your feedback! We’re glad you found the site easy to navigate and enjoyed the addition of the how-to books. We appreciate your support and hope you continue to find them helpful.

Sinuvox Team

Rated 5 out of 5 stars

I didn't have a 10 different pop ups…

I didn't have a 10 different pop ups asking me to buy more stuff.

May 4, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you for your feedback, Brandie! We’re glad to hear you had a smooth, distraction-free experience on our site. We appreciate you taking the time to share this with us.

Sinuvox Team

Rated 5 out of 5 stars

Sarah Smith gave great service

Sarah Smith confirmed my email to cancel my order that was duplicated. I had emailed several times over 3days with nothing. Thank you asarah for putting my mind at ease and making this simply

May 1, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you for your feedback, Samantha! We’re glad Sarah was able to assist you and resolve the duplicate order cancellation, helping to put your mind at ease. We appreciate your patience and are happy we could make this process simpler for you.

Sinuvox Team

Rated 5 out of 5 stars

Easy and quick

The website was easy to navigate, and the sale was quick. Well done!

April 3, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you for your kind feedback, Maggie! We’re glad to hear you had a smooth and quick experience with our website and sale process. We truly appreciate your support and look forward to serving you again.

Sinuvox Team

Rated 1 out of 5 stars

I ordered last April 21st and up to now…

I ordered last April 21st and up to now I didn’t receive the product. The agent said to avoid delays, they shipped the product from China instead of shipping it from their US warehouse due to stock unavailability, and mind you I wasn’t informed that there’s no stocks available in their US warehouse. So I regret ordering. I should have ordered in Amazon. So guys be aware. Your nasal congestion or allergies will be healed before you get the product.

May 4, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you for your feedback, Earl! We are sorry for the delay and inconvenience with your order. We understand your frustration regarding stock availability and shipping from overseas, and we regret that this was not clearly communicated. Please contact our support team directly so we can review your order status and assist you with the best possible resolution.

Sinuvox Team

Rated 2 out of 5 stars

Sinuvox ships out of mainland China, we aware.

This company is supposedly based in Wyoming, yet the product is shipped from mainland China. Everywhere I looked before ordering said nothing about the product being from mainland China, thus taking much longer to ship than what was given. It has been 10 days since I ordered it, with no product in hand. Tracking it takes another app you must download. No thanks, I don't need another app.

May 3, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you for sharing your feedback, Scott! We understand your concerns regarding shipping origin, delivery time, and tracking access. We are sorry for any confusion or inconvenience this may have caused.

Our team is happy to review your order details and provide clearer information on shipping and tracking if you contact us directly. We are also continuously working to improve transparency and the customer experience.

If you need assistance with your order, please reach out to our support team so we can help you promptly.

Sinuvox Team

Rated 5 out of 5 stars

Easy to order

Easy to order

May 3, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you for your feedback, Pat! We are glad to hear your ordering experience was easy and smooth.

Sinuvox Team

Rated 5 out of 5 stars

Issue resolution. Initially I was not able to use this…

Initially I was not able to use this product comfortably and Customer service was able to work out a good solution for me. Service was very good.

April 28, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you for your feedback, Jim! We are glad our team was able to help and that you had a positive experience with our customer service.

Sinuvox Team

Rated 5 out of 5 stars

Great web page design and prompt…

Great web page design and prompt feedback !

March 27, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you for your kind feedback, Arturo! We’re glad you’re happy with the website design and our prompt responses. If you need any further assistance, we’re always here to help.

Sinuvox Team

Rated 5 out of 5 stars

The customer service is excellent

The customer service is excellent. I had some questions and concerns and they responded quickly and offered not only positive solutions but ongoing support and dialogue.

April 29, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you so much for your kind words, Lyle. We’re glad to hear that our team was able to respond quickly and provide helpful solutions and ongoing support. Your feedback means a lot to us, and we’re always here if you need anything further.

Sinuvox Team

Rated 5 out of 5 stars

Website was extremely easy to navigate.

Website was extremely easy to navigate.

April 28, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you for your feedback, Dennis! We’re glad to hear you found the website extremely easy to navigate. If you ever need any help, we’re always here to assist you.

Sinuvox Team

Rated 5 out of 5 stars

The site was very informative and easy…

The site was very informative and easy to order products. Thank you and really hoping this works as advertised.

April 30, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you for your feedback, Phil! We’re glad to hear you found the site informative and the ordering process easy. We appreciate your trust in trying the product and hope it delivers the results you’re looking for. If you ever need any assistance, we’re always here to help.

Sinuvox Team

Rated 5 out of 5 stars

Product seems to be working

Product seems to be working, after just 2 uses. I am looking forward to complete relief after a few more uses. Thank you!

April 26, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you for your feedback, Greg! We’re glad to hear you found the process easy to use and navigate. Your order is on its way, and we hope the device brings you the improved breathing experience you’re looking forward to. We appreciate your support and look forward to your review.

Siinuvox Team

Rated 5 out of 5 stars

Website easy to use

Very easy to use & navigate
Waiting on my order and looking forward to trying the Device to aid in my better breathing experience as well as giving my review of the device
Thank You Sinuvox

April 27, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you for your feedback, Mike! We’re glad to hear you found the process easy to use and navigate. Your order is on its way, and we hope the device brings you the improved breathing experience you’re looking forward to. We appreciate your support and look forward to your review.

Sinuvox Team

Rated 5 out of 5 stars

Easy to navigate

April 27, 2026
Unprompted review
Sinuvox logo

Reply from Sinuvox

Thank you for your feedback, Cameron! We’re glad to hear you found the site easy to navigate. If you ever need any help, we’re always here to assist.

Sinuvox Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look