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Company details

  1. Moving Company

Written by the company

Verhuizen - praktische informatie, overzicht van verhuiskosten en tips voor je verhuizing. Of raadpleeg ervaringen en reviews van alle verhuisbedrijven in Nederland.


Contact info

2.0

Poor

TrustScore 2 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Connects you to scammers

I used the service to get find international moving companies. It gave me 5 results, two of which were a clear scam pretending to be a legit company. The other results, which were legit companies, did not receive my request (website claims it contacts the companies and they reach out to you) and I had to ask for a quote in their own websites

November 29, 2024
Unprompted review
Rated 2 out of 5 stars

Ok, but no customer service at all.

Yes they found me a decent removal company, even if I had to do the legwork to compare quotes. They're missing a good comparison with filters (volume / weight / sharing truck or no etc).
But they also asked me for a review in exchange for an Amazon voucher. The voucher never arrived! and one of their emails said "it's not a scam!".
No answer to my emails, non existent customer service.

October 24, 2023
Unprompted review
Rated 1 out of 5 stars

Spam emails !

My husband asked Sirelo for the best 5 companies for removals and I had only heard of 1 of them. Most had bad reviews so I wouldn’t use them.
Secondly since contacting Sirelo I have received loads of junk spam mail !
Thanks for giving my email to anyone Sirelo. ! Now I have to change it and hide it !

November 6, 2022
Unprompted review
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Rated 1 out of 5 stars

Useless service, don't waste your time with them

Useless service. Contacted them for a move from EU to US. All I got were 2 addresses, one pointing to a UK company that has terrible ratings (some called it fake company) the other address asked me to put in all data again, even though I had given them to sirelo already. Save your time and skip sirelo!

July 18, 2022
Unprompted review
Rated 1 out of 5 stars

Contacted them for a quote

I contacted Sirelo for a quote on an international move from Toronto to Scotland. In reply, they sent me a list of companies to contact and a volume calculator Excel sheet. Never once was I contacted by a real person and no one from the suggested companies ever called. Eight months later, I get a request to write a review asking if I was happy with my Sirelo Move? It appears that they haven't a clue as to who their customers even are. If they can't figure out who they have actually moved, I sure wouldn't be trusting them with all my earthly possessions.

If you are really moving and need a great company, call SantaFe Relocation Services in Texas and ask for Holly. Santa Fe is a real company, staffed by real people who care about you and your move. That's who I actually went with and I couldn't be happier!

August 15, 2021
Unprompted review
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Reply from Sirelo

Dear Brad,

Thank you for taking the time to leave a review for our service. We've checked our system (going all the way back to the beginning of 2020 until August 2021) and we were only able to find one single request for the route that you mentioned, which is not under a name that's neither the same nor similar to the one on your review handle.

Unfortunately, unless we're provided with accurate details, we cannot look into this issue further. In case you'd like to discuss this further, please feel free to reach out at info@sirelo.org.

Kind regards,

Team Sirelo

Rated 1 out of 5 stars

Removed my very bad review of…

Removed my very bad review of studentverhuizers probably because student verhuizers is one of the advertizers on their website

May 3, 2021
Unprompted review
Sirelo logo

Reply from Sirelo

Beste Wim,

Bedankt voor je review. Wij gebruiken de feedback van onze gebruikers om van te leren, dus we waarderen alle feedback.

Alle reviews worden aan de hand van dezelfde criteria gecheckt alvorens deze gepubliceerd worden. Het maakt hierbij niet uit of een review positief of negatief van aard is. Wij streven er naar om zoveel mogelijk echte ervaringen te delen op Sirelo. Wanneer je review niet op Sirelo.nl is gepubliceerd, dan betekent dit deze niet door onze checks heen is gekomen. Wij werken onafhankelijk van de verhuisbedrijven, dit betekent dat reviews nooit op verzoek van hen verwijderd of gepubliceerd worden. Hierin worden geen uitzonderingen gemaakt - dit is dus ook niet het geval geweest bij jouw review.

Wil je meer weten over ons review beleid? Check dan onze pagina https://sirelo.nl/over-ons/reviewbeleid/ of neem contact met ons op via info@sirelo.org. We helpen je graag verder.

Groeten,

Team Sirelo

Rated 1 out of 5 stars

This site and operation is terrible!!!

This site and operation is terrible!!!! The site basically only uses algorithms - there are no real people so if you have any specific issues dont expect them to resolve them for you. AVOID....

April 19, 2021
Unprompted review
Sirelo logo

Reply from Sirelo

Dear Joe,

Thanks for your review, we appreciate your feedback. We're sorry to hear that you had a negative experience with Sirelo -this is never what we aim for.

We can guarantee you that there are real people working in Sirelo every day, and we're always here to help out our users with any issues they might have.

In case you'd like to discuss this further, you can always reach us at info@sirelo.org.

Kind regards,

Team Sirelo

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Rated 1 out of 5 stars

Smear campaign against other removal companies!

Their website comparing other removal companies is an absolute scam. They literally refuse to publish positive reviews of their competitors, while negative reviews (no matter how offensive or fabricated) are published immediately. There is no way for a company to defend themselves; it is not possible to reply to reviews. When a review is reported, they do not react. They ignore all emails regarding this matter. You can try calling all day, they are never available. Absolutely DISGUSTING business practice- the only way they can get customers is to slander other removal companies!!

January 19, 2021
Unprompted review
Sirelo logo

Reply from Sirelo

Hi BC,

Thanks for taking the time for leave a review for Sirelo. It's unfortunate to hear that your moving company, Speedy Moves, has had a negative experience with out platform.

To address the concern you and your colleague had: Sirelo, as an independent platform, has a review system in place to protect both the people who post reviews and the movers themselves. Reviews must meet certain guidelines prior to publication and are all tested against the same criteria. All reviews are treated the same, whether the review is positive or negative has no bearing on whether it will be published. Additionally, all movers listed on Sirelo have the option to "claim their business" and leave a response to every review on their profile. Thus, we're curious as of why you mention that there's no way for a moving company to share their point of view about a particular review.

Lastly, keep in mind that all reviews are left by consumers. We do not rate companies.

If you have any further questions, please feel free to contact us by email at support@sirelo.org.

Best regards,

Team Sirelo

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