Sisu Clinic Reviews 

487
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 472 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, welcoming, and attentive, often highlighting their ability to provide excellent advice and make clients feel comfortable. The service is frequently described as efficient, clean, and of high quality, with many appreciating the personalized approach and clear explanations provided for treatments. People are particularly happy with the results of their treatments, noting the doctors' expertise and gentle techniques, which often exceed expectations. However, some customers also noted issues with customer service, mentioning difficulties in reaching staff and a perceived decline in service quality. A few other people also felt that their treatments were rushed or that aftercare and support were lacking when complications arose, leading to distressing outcomes and a sense of being unheard.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, describing them as friendly, welcoming,... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism, efficiency, and... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as brilliant, excellent,... See more

Customer service

Users describe positive interactions with customer service, highlighting the friendly, welcoming, and... See more

Quality

People report positive experiences with quality, with many reviewers delighted with the results of their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been going to Sisu clinic already for few treatments and I keep coming back as the results is too,also I really like how they take the time to understand what is the results that I wanna achiev... See more

Company replied

Rated 5 out of 5 stars

I have been a client of Sisu for 4 years now and each and every time I have visited the front of house are so welcoming and organised. The Doctors are also welcoming, they take time to explain each t... See more

Company replied

Rated 5 out of 5 stars

A great experience at Sisu clinic for microneedling with exosomes. Dr Sonia was so lovely, so warm and also extremely knowledgeable and helpful in making the decision on the right treatment for me. I... See more

Company replied

Rated 5 out of 5 stars

What an ideal location, filled with lovely people. It was a great experience, I'll definitely be back. Thank you to Noor and Karl for being so welcoming and Dr Sonia for a great treatment, laughing th... See more


Company details

  1. Skin Care Clinic
  2. Beauty Salon

Written by the company

Say hello to Sisu Clinic, Bye-Bye Wrinkles Founded in 2018 by doctors James Cotter and Brian Cotter, along with entrepreneur Pat Phelan, Sisu Clinic began with one mission – to make safe, effective aesthetic treatments accessible to everyone. What started as a single clinic has grown into a trusted name in anti-wrinkle treatments and skin rejuvenation, with a loyal community of patients who love their natural results. At Sisu, your experience is personal from the very first consultation. Our medical team takes the time to understand your goals and create a treatment plan that’s right for you – whether that’s smoothing fine lines, softening wrinkles, or simply giving your skin a fresh, healthy glow. We believe aesthetic treatments should enhance, not change, the way you look. Our focus is always on subtle improvements that help you feel confident, refreshed, and entirely yourself.


Contact info

4.8

Excellent

TrustScore 5 out of 5

487 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 13% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(487)

459 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great salon and staff make you feel at…

Great salon and staff make you feel at ease. I’m very happy with the results

February 18, 2026
Unprompted review
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Reply from Sisu Clinic

We are delighted to receive your review and thank you for taking the time to send such positive feedback. We look forward to seeing you again

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Rated 5 out of 5 stars

Everyone in the clinic is very…

Everyone in the clinic is very welcoming and makes you feel very comfortable. Dr Hursh is super friendly and makes your appointment goes quick in a really nice atmosphere. His professionalism is outstanding, always making your he will give you all the details of your treatment and after care . Highly recommending this Doctor

February 18, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you so much for your amazing feedback, we are pleased to hear Dr Hursh has made your day and experience at Sisu clinic so pleasant. We can’t wait to welcome you back!

Rated 5 out of 5 stars

I always appreciate the results from Dr…

I always appreciate the results from Dr Nila! The front desk staff, Markella and Norr are always accommodating and happy to answer any questions. Highly recommended!!

February 18, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you so much for your amazing feedback, we are pleased to hear Dr Nila, Markella and Norr have made your day and experience at Sisu clinic so pleasant. We can’t wait to welcome you back!

Rated 5 out of 5 stars

Sisu Hampstead Botox

Forever look forwards to Botox day! Dr Salina is so reliable for her expertise - I always feel in the safest hands! Couldn’t recommend her or Sisu Hampstead more!

February 2, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you for your kind words, Dr Salina was delighted to hear you had such a great experience. See you soon.

Rated 5 out of 5 stars

Dr Hursh pays exceptional attention to…

Dr Hursh pays exceptional attention to detail, takes his time and is incredibly gentle. I highly recommend.

February 18, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you for your kind words, Dr Hursh was delighted to hear you had such a great experience. See you soon.

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Rated 5 out of 5 stars

Lovely and friendly staff

Lovely and friendly staff! Dr Nila is always so good, kind and very attentive. Really enjoyed my treatment today. Thank you

February 17, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you for your kind words, Dr Nila was delighted to hear you had such a great experience. See you soon.

Rated 5 out of 5 stars

I would recommend this clinic Dr Selina…very professional

I would recommend this clinic Dr Selina was so helpful explained everything to me before and I'm over the moon with the results thank you 😊
Reception staff really friendly and helpful also
Definitely be back

February 10, 2026
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Reply from Sisu Clinic

Thank you so much for your amazing feedback, we are pleased to hear Dr Selina and the reception staff have made your day and experience at Sisu clinic so pleasant. We can’t wait to welcome you back!

Rated 5 out of 5 stars

I recently had an anty-age 3 area…

I recently had an anty-age 3 area treatment and I'm very happy with the results ☺️
The procedure was quick and professional,and I felt well cared for throughout.The result look natural and refreshed.Dr.Hirsh was incredible!Thank you for the excellent service!Highly recommended 👌

February 16, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you so much for your amazing feedback, we are pleased to hear Dr Hirsh has made your day and experience at Sisu clinic so pleasant. We can’t wait to welcome you back!

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Rated 5 out of 5 stars

I had complete confidence in the…

I had complete confidence in the professionalism and ability in Dr Hursh Joshi in the Richmond branch. He is polite and friendly. He also more importantly listens to exactly what you are looking for, and gives advice. I would highly recommend

February 12, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you so much for your amazing feedback, we are pleased to hear Dr Hursh Joshi has made your day and experience at Sisu clinic so pleasant. We can’t wait to welcome you back!

Rated 5 out of 5 stars

U will leave feeling stunning on the outside & inside xx

Dr Salina, Noor & Sydney are a joy! Always the most pleasant experience visiting Sisu Mayfair, & dr salina’s expertise & perfect injections leave me looking & feeling fab xx

February 13, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you so much for your amazing feedback, we are pleased to hear Dr Salina, Noon and Sydney have made your day and experience at Sisu clinic so pleasant. We can’t wait to welcome you back!

Rated 5 out of 5 stars

Turned up early and was fitted in

Turned up early and was fitted in. Treatment was throughly explained and pretty painless. A great team here in Mayfair

February 13, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you for your kind feedback!

Rated 1 out of 5 stars

Low price low quality - AVOID

Constantly seeing a new doctor each time, low price matches low quality. I was unhappy with a treatment and I received a response from someone in management saying I would not get a refund even though I was just wanting the situation rectified. Save your money and go to someone who actually cares about you.

September 11, 2025
Unprompted review
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Reply from Sisu Clinic

Hi Zoe, we can't seem to find you in our records, could you email me please pat@sisuclinic.com

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Rated 5 out of 5 stars

Never going anywhere else!

I’ve been visiting Sisu Clinic Mayfair for my Botox treatments for over a year now and wouldn’t consider going anywhere else. I’m always so happy with the results. Huge thank you to Nour, Saarah, and Dr Salina! You’re all absolutely lovely. Can’t wait for my polynucleotides treatment in two weeks!

February 10, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you for your kind words, Nour, Saarah and Dr Salina were delighted to hear you had such a great experience. See you soon.

Rated 5 out of 5 stars

Excellent

It is such a lovely place for aesthetic treatments. Dr Salina and Sarah are the two I've dealt with here and both are amazing, professional, and understanding. Enjoy coming here.

February 10, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you for your kind words, Dr Salina and Sarah were delighted to hear you had such a great experience. See you soon.

Rated 5 out of 5 stars

Dr Joshi did my treatment yesterday and…

Dr Joshi did my treatment yesterday and as usual he was professional kind and caring, once again I am very pleased with the results.

February 9, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you for your kind words, Dr Joshi was delighted to hear you had such a great experience. See you soon.

Rated 5 out of 5 stars

Lovely staff and great result!

I was very nervous as this was my first visit. Dr Salina was kind and patient. She listened to what I wanted and explained my options thoroughly and explained exactly what I would realistically achieve.
I have to say, I didn’t need to worry because Dr Salina did exactly what I asked. I was absolutely thrilled 2 weeks later with the results I achieved. So natural and yet just a better me. It gave me so much more confidence in myself. It was worth every penny. All the staff were kind. Good value for money. I will definitely return now.

December 3, 2025
Unprompted review
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Reply from Sisu Clinic

Thank you so much for your amazing feedback, we are pleased to hear Dr Salina has made your day and experience at Sisu clinic so pleasant. We can’t wait to welcome you back!

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Rated 5 out of 5 stars

Dr. Pedram

Dr. Pedram was excellent. He is very attentive to detail and takes his time to ensure every procedure is carried out properly and to a high standard. Sydney was very helpful and friendly throughout.

February 9, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you for your kind words, Dr Pedram and Sydney were delighted to hear you had such a great experience. See you soon.

Rated 5 out of 5 stars

Dr Salina at Hampstead clinic was…

Dr Salina at Hampstead clinic was incredible. My experience was amazing. She was professional, kind, welcoming and my results were outstanding. Thank you very much and look forward to seeing you again

February 7, 2026
Unprompted review
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Reply from Sisu Clinic

Thank you for your kind words, Dr Salina was delighted to hear you had such a great experience. See you soon.

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