Doesn't Answer Tickets. No US Payment Method
I signed up with this company through an ad in Web Hosting Talk, a US company. When I signed up, the business appeared to US located. When it was time to renew, I could no longer pay with Paypal, and the company seemed to have an Indian focus. I opened a ticket about paying with a method that worked for a US customer, but never received a reply. I regard this as extremely poor customer service. If the company, had replied to the ticket and explained the change of focus, and that US payment methods are no longer available, i would have been satisfied with that response.


