Quick delivery and great quality product
February 11, 2025
Unprompted review
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Company details
Written by the company
Sitecom is one of the market leaders in computer connectivity products, networking products, mediaplayers and entertainment products.
Contact info
Linatebaan 101, 3045AH, Rotterdam, Netherlands
- www.sitecom.com
3.2
Average
16 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The most useless customer support/service I ever encountered in my life
I bought a Sitecom CN-386 USB hub via Amazon Australia on 13 March. It took a few weeks to arrive from Europe but on the day I received it, I tested the hub and found that one of the USB-C ports (second from the bottom) wasn't powering my USB-C devices, despite having no problems with the other 2 ports.
I contacted Sitecom immediately (1 April) but as of today (19 April), I still haven't actually had a discussion with anyone at Sitecom because I keep getting passed around to different reps; and each rep takes an average of 3-5 days between their completely unhelpful/useless replies.
What I am absolutely astounded by is the fact this company advertises itself as having been around for 25 years! How on earth does it survive with customer service like this?!?!?
April 19, 2024
Unprompted review
Ordered the Multi port USB-C dongle
Ordered the Multi port USB-C dongle, build quality is good and it has a correct pricing.
Fast delivery with a personal thank you message from the team.
Great service and highly recommending this website.
Keep up the good works guys!
April 23, 2020
Unprompted review
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