SiteCountry Reviews 

187
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, most reviewers were somewhat happy with their experience overall. Many customers frequently encounter significant service instability, with websites experiencing frequent downtime and even complete data loss due to server issues. Reviewers also report widespread dissatisfaction with customer support, citing ignored messages, unacknowledged tickets, and a general lack of responsiveness. Attempts to get help often result in generic replies, long delays, or no response, leaving many users with unresolved critical problems. However, some customers also noted positive experiences, praising the hosting provider for amazing and fast services. These users highlighted the best hosting plans and quick solutions from the tech support team.

What people talk about most

Service

Customers had negative experiences with service, describing it as disappointing, unreliable, and an absolute... See more

Website

People report negative experiences with website hosting, with many reviewers calling it a complete waste of... See more

Customer service

Customers consistently note negative experiences with customer service, describing it as unreliable, slow,... See more

Response time

Consumers find response times to be consistently negative, with many reporting no response or unreasonable... See more

Customer communications

Clients share ambiguous opinions on contact, with many reporting difficulties reaching support through... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using SiteCountry since 2022 and found that they have unmatched light-speed servers at very reasonable rates. Just an amazing hosting provider. Support is cool and solves all issues within... See more

Rated 5 out of 5 stars

"Switching to Site Country was the best decision for my website. Great uptime, excellent speeds, and very affordable plans. The interface is beginner-friendly, and the support is always there when you... See more

Rated 5 out of 5 stars

They have best Hosting Plans in comparison to other companies and provide best Tech support whenever needed. I have 3 accounts with them and will definitely recommend for others.


Company details

  1. Web Hosting Company

Written by the company

SiteCountry offers the best price to performance ratio out there with our 100% SSD servers, Professional technical support, Free CDN & SSL topped up with multiple server locations to choose from. Unmatched performance guaranteed!


Contact info

3.0

Average

TrustScore 3 out of 5

187 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 37% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(187)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

I am in the web developing business…

I am in the web developing business from the last 13 years and used some other hosting companies before I signed up with sitecountry.com and find out that sitecountry is the BEST hosting company out there!

April 5, 2021
Unprompted review
Rated 5 out of 5 stars

As always

As always, the tech support at Sitecountry has been fabulous. Prompt responses, techs stay with me till the end, they don’t bash me for not understanding, and probably the most important thing is that they fix problems…on the spot

April 2, 2021
Unprompted review
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Rated 5 out of 5 stars

Very very good an value for money…

Very very good an value for money Webhosting.
I am hosting my wordpress and php websites in this hosting and my page loads very faster without any cache or speed pligins.
If I add the litespeed cache then it's sppeed is doubled.
Best hosting..

March 23, 2021
Unprompted review
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