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Sitram Reviews 

198
•
TrustScore 3.5 out of 5

3.7

Kitchen Supply Store
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Company details

  1. Kitchen Supply Store

Written by the company

La marque d’ustensiles de cuisson simples et robustes pour cuisiner vrai. Pionnière de l’autocuiseur dans les années 1960, la marque SITRAM a développé par la suite son savoir-faire en matière de transformation de l’inox sur l’ensemble des ustensiles de cuisson. Aujourd’hui, notre catalogue SITRAM compte plus de 1200 références de poêles, casseroles, sauteuses, woks, grills, cocottes, faitouts, crêpières, traiteurs et autres ustensiles pour les cuisiniers du quotidien comme pour les professionnels. 2ème marque de cuisson en France, elle bénéficie d’une communication originale nourrie par les réseaux sociaux portée par un dialogue avec les consommateurs.

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3.7

Average

TrustScore 3.5 out of 5

198 reviews

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3.7

All reviews

(198)

91 reviews in the last 12 months

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Rated 1 out of 5 stars

Robbed!!!

Lovely size nice product, i have had a set of pans just for 2 months and it fell to bits such waste of money which i don't have, i'm devastated, poor poor show! I have a picture to prove it but no way to forward it.

September 7, 2026
Unprompted review
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Reply from Sitram

Dear Mr

We’re really sorry to read this. Having a pan fall apart after just two months is understandably very disappointing, especially when you chose our products expecting them to last.

We’d really like our Customer Service team to look into what happened and find a solution with you. You can contact them here: https://www.sitram.fr/service-client and share your photo and purchase details with the team.

We hope we’ll have the opportunity to turn this disappointing experience around.

Best regards,

L’équipe Sitram ❤️

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