SVD - sivasdescalzo Reviews 

First time hitting a SVD Raffle win after multiple attempts. Shipping was superfast and the packaging was really nice too...they sent a bonus lookbook which was a nice touch.
Good experience and would like to cop more shoes from them if they let me hit more pairs (hopefully)!!

Everything was fine except delivery could be faster

Ordered a pair of the ASICS black and seal grey and they are beautiful came in great shape the box was perfect and very fast delivery I order from all the time even for my daughter great prices and very stylish inventory love them

order the black short trail district vision but the one that coming is white, but i will use it anyway but probably not for trail, too much of a hassle for return etc, anyway it’s fine i will wear it, could’ve done better for the next order.

Brilliant service great communication from start to finish

Received my shoes in 4 working days (From Barcelona to München). I recommend!

Ive purchased several times before and it has been 5 stars. SVD is still 5 stars but since switching to FedEx delivery is 0 star. SVD ships lightning fast as always but for me there are huge complications with Fedex, so I tend to stay away from retailers who use them. Sadly FedEx is only option nowadays with SVD for me. As expected this delivery turned out another nightmare. Spent 2 days sitting home waiting for a delivery that never shows.
I regret giving a one star as this is only FedEx fault, but SVD chose them and the shopping experience is 1 star.

Absolutely amazing first experience with SVD! Ordered Wednesday and delivered to me in the UK on Monday from their Barcelona store. Really well packaged and top product! Will be using them again!!

This was a very disappointing experience. In the description of the shoes I purchased, it stated the sizing was US women's. Upon receiving them, the sizing was clearly not women's. They did not fit. Return shipping is my responsibility. I started the effort to return the shoes, only to learn shipping charges were over $200! I'm not going to spend more than my purchase, to just send it back. Now I am left with shoes hay don't fit. Sadly, I will never purchase from this site again.

Fantastic retailer. Bought from them several times despite living in the UK and will continue to do so.

Super fast shipping & great raffle services.

High quality Products, quick delivery and fast customer care response.

Very fast shipping and wide variety of products offered.

Ordered the korn x adidas socks after I was unsuccessful on the UK confirmed app. SVD had it shipped and with me within 5 days, which was earlier than the edd. Amazing service.

Going to have to score this site poorly as shopping from the UK its a complete ball ache. Both pairs of shoes are too small...thats life...but to return it via EVRI it was almost £30....the emails from EVRI I received were in Spanish...and I did not realise till it was too late that the emails were demanding another 30 euros in tax and 5 euros handling fee! Tax of WHAT? I am returning them and will end up with nothing ....so I'm being taxed 30 euros for nothing?!! Wish I had not taken a chance with this site...should have bought from the UK.

The leather is lumpy all over the shoe. The shoes have a nonexistent toe box. Even the box they came in is falling apart. I highly question the authenticity of these shoes. After tax and shipping the total cost was $270 for the shoes. New Balance Made in England or Made in USA boxes do not fall apart. SVD have refused to accept my return. This is the worst retail experience that I have had online. This is when I wish there was a brick and mortar store that I could walk into and ask to speak with the manager. The shoes are worthless. I am unable to wear them. I called New Balance who explained that since they are a company out of Spain they would be unable to help me. New Balance was surprisingly unhelpful as well.

“Hello,

After evaluating the photos you have sent us, our Returns Department has determined that, in this case, the flaw you described is not due to a manufacturing defect: The effect is formed when you press very far under the tip.

On this occasion, after having carried out this initial evaluation, we will not be able to manage the collection of your order. Therefore, from SVD, we cannot be held responsible for the defects reported.”

I would sell questionable items too if they had to be shipped to Dubai in order to return them.

Unfortunately, I did not have a good experience. After buying On Running shoes, I contacted customer service with a defect on the sole, and they advised that it was not a factory defect. I contacted On Running, and they promptly assumed the issue, urging me to contact the store so they could replace the item as per their store policy. The team review the videos and concluded that loud squeaky shoes are normal an not a defect from factory while On running clearly states that is not the quality expected from the brand but says that the shop should do a return because of my residence country So
be aware when buying from this shop if somethings arrives they will be difficult and refuse to follow the shop policy. Even when I forward the emails from On running the customer service didn't not reply.

Updated…

Got the app to work eventually, had to log out and back in several times.