Good range of brands, good prices, great customer service. And they send delivery duty paid to the UK! Recommended
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Good selection, really competitive and good prices. Took a chance in spite of some poor reviews here but back with good report. Speediest delivery ever, stellar courier service updates. BIG THANKS SVD... See more
Company replied
Ordering online from Sivasdescalzo last four years. Amazing product selection, limited items, nice disigners selection. Shipping also 5stars, odered Sunday, received Today. Loyal to this place:) Th... See more
Company replied
Absolute disaster. SVD send old or defective items and want to sell the buyer for stupid that it is so. Guys, save yourselves the frustration and trouble of returns and order elsewhere. Other stores a... See more
Company details
Written by the company
Sivasdescalzo is an online sneakers store based in Spain, with two shops in Barcelona and Madrid. We ship worldwide in 1 to 2 working days. We have an exceptional selection of sneakers, including limited releases and vintage shoes. Express delivery and excellent customer attention.
Contact info
Calle Maracaibo 5, 08030, Barcelona, Spain
- +34 931 227 057
- sivasdescalzo.com
3.9
Great
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 43% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Can’t return item
Purchased because of return eligibility, couldn’t return because it requires shipping to Dubai. Shipping is over twice the price of the item. Prohibitive, wouldn’t purchase again
June 20, 2025
Unprompted review
Reply from SVD - sivasdescalzo
Hello,
Thank you for your review. We’ve read your comment and confirmed that you have not contacted us.
Please note that there are more options available for your case than the ones mentioned in your review. In order to assist you properly, we need you to reach out to us directly.
We remain at your disposal.
Best regards,
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Great place in Madrid
This store offers high quality products and a lot of knowledge ... and every now and then you can find awesome offers.
July 4, 2025
Unprompted review
Really straight forward and pretty…
Really straight forward and pretty quick from Spain
July 4, 2025
Unprompted review
Good prices and experience
Good prices and experience, even if there was a certain delay in the shipping of the order (discounts period I guess). I'll look again for some deals at SVD
June 11, 2025
Unprompted review
Very long shipping times
Very long shipping times, non-existent customer service. Purchase is difficult and unpleasant for a buyer
June 19, 2025
Unprompted review
Reply from SVD - sivasdescalzo
Hi Felice,
Thank you for your feedback, and we're very sorry to hear about your experience. We'd like the opportunity to understand what went wrong and make things right. Unfortunately, we can't find any contact information from your side to follow up directly.
Could you please reach out to us via any channel? We truly value your input and would love the chance to resolve this for you.
Looking forward to hearing from you.
Best regards,
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Excellent service and perfect delivery!
I ordered a pair of Adidas Gazelle Indoor from SVD and I couldn’t be happier with the experience. The shoes arrived in perfect condition and within the expected timeframe.
What really stood out was the great communication: the seller was very responsive via email, keeping me informed at every step of the shipping process — even proactively letting me know about possible delays due to a bank holiday (which, in the end, didn’t cause any issue).
A truly professional and smooth experience. I’ll definitely shop again!
June 7, 2025
Unprompted review
Good experience !
May 28, 2025
Unprompted review
Great
I have bought some shoes and received them in time. unfortunately I chosse the wrong size. I sent them back to svd and I had money back.
So it was a good experience with svd
June 5, 2025
Unprompted review
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SVD - A top online store
SVD is one of my favorite online stores, mainly because of their range of products, loyalty program, customer care - with back to back status about my orders - and delivery speed to Portugal - 2 to 3 days, tops.
July 4, 2025
Unprompted review
Quality Item, Quality Service
Highly recommended!
The product (New Balance 993 sneaker) is legit and I was impressed by how they handle return and exchange. I returned my purchase twice because of sizing issue and the processing time was so quick and efficient. No questions asked on their side, just action!
June 7, 2025
Unprompted review
I am a regular customer but this time…
I am a regular customer but this time the delivery took longer than expected. It was usually 3 business days, this time took over 2 weeks. It arrived when the whole shop was on summer sale, so I feel bad.
June 11, 2025
Unprompted review
Reply from SVD - sivasdescalzo
Dear Sara,
We apologize for the delay in the delivery of your recent order. After reviewing your case, we see that the order was placed on June 3rd and was delivered on June 12th. Taking into account weekends and the maximum timeframe of 5 business days, your order should have been delivered no later than June 10th.
Unfortunately, due to an unexpected logistical delay with the carrier, your delivery arrived two days late. We truly regret this incident and understand the inconvenience it may have caused. Please rest assured this was an isolated issue, and we are actively working to avoid such delays in the future.
We appreciate your understanding and hope to serve you better next time.
Best regards,
Delivery time is ridiculous
I ordered the package on the 7th June to arrive while I was at a conference in Spain. The delivery time was 3 - 5 days. The order was eventually delivered on the 18th June when I had left Spain so i needed to arrange a courier to deliver it to the UK.
June 7, 2025
Unprompted review
Reply from SVD - sivasdescalzo
Dear Kerry,
We apologize for the inconvenience caused by the delay in your recent order. Upon reviewing your case, we found that your delivery arrived two days later than expected due to an isolated logistical issue.
This was an unfortunate and exceptional situation, and we truly regret that it affected your experience with us. Please rest assured that we are working to prevent such issues from happening in the future.
Thank you for your understanding, and we hope to have the opportunity to serve you better next time.
Best regards,
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Always supreme service
Always supreme service , good prices and fast shipping 🙌
July 4, 2025
Unprompted review
Good communication
Good communication, shipping time was as expected and price was competitive
June 25, 2025
Unprompted review
All perfect
Adidas firebird as well as the price of the shorts were great and also the shipping was faster than expectesd. Highly recommended.
June 9, 2025
Unprompted review
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Product took a long time to arrive even…
Product took a long time to arrive even if it was in stock and not during the sales period . Only answers from the company were that product would soon be sent, would soon be on its way , we are not late etc etc .
When product finally arrived all was good.
Not competitive price , actually slightly higher than in other stores for same brand and same product .
June 15, 2025
Unprompted review
Lovely service and product quality was…
Lovely service and product quality was excellent
June 27, 2025
Unprompted review
One of the few store that offer a good…
One of the few store that offer a good deal and fast transaction and never disappoint me I never received a bad or defective item always come on excellent condition
Keep up the good work I will order again soon thanks svd😊🤝🤟
June 2, 2025
Unprompted review
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