size? - Manchester Reviews 46

TrustScore 4.5 out of 5

4.5

37 Market Street, M1 1WR Manchester, GB


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See what reviewers are saying

Rated 2 out of 5 stars

Delivery arrived, box all battered lid ripped off box old sellotape marks where it had been ripped off, very clear it was an old box, trainers inside, already fully laced and pulled out like they had... See more

Company replied

Rated 5 out of 5 stars

As usual the staff at Size? Manchester were helpful, polite and knowledgable. They are all really good there but recently Ryan has been especially good with my queries about upcoming releases. Always... See more

Company replied

Rated 5 out of 5 stars

Never bought from here before, but now I'm queationing why. This was one of the best shoe shopping experiences I've ever had. The store assistant Steve was attentive and friendly. He was incredibly he... See more

Company replied

Rated 5 out of 5 stars

I am glad I can find a shop outside London that is doing a mail order for which I do not have to think about a visa, to think about an airplane ticket, to think about train ticket or a hostel in Manch... See more

Company replied


Company details

  1. Streetwear Store
  2. Clothing Store
  3. Men's Clothing Store
  4. Shoe Store

About size? - Manchester

Written by the company


Shop New In Shop Mens Shop Womens Shop By Brand Shop Sale

About size?

Back in 2000, our goal was to provide niche footwear and brands to thriving subcultural spots in the UK – London, Manchester & Brighton.

Today, we’re global with more than 25 stores across the UK, Europe and over the Atlantic. It doesn’t just stop here though, size? is where art, music, sport and fashion collide, we curate the latest footwear collections from iconic brands like adidas, ASICS, HOKA, Salomon and many more.

As a brand, we constantly have a finger on the pulse of culture and curate the latest footwear collections, size? exclusives and sought-after collaborations while running projects and events all year round. On top of this, size? access is a free membership that allows you to unlock a number of benefits on our size? launches app, including equal chances of winning draws, early access to exclusive releases and events, birthday perks and much more.

Download size?launches Contact us via Customer Care

Contact info

  • 37 Market Street, M1 1WR, Manchester, United Kingdom

  • 0161 393 4222

4.5

Excellent

TrustScore 4.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Best trainer store in Manchester

Top customer service at size Manchester always the best store to go to for trainers.

May 23, 2026
Unprompted review
size? - Manchester logo

Reply from size? - Manchester

Hello,

We're always trying to better the service that we offer, so it's great to see that you gave us top marks.

If there's anything else we can help with please do get in touch.

Thanks again for the review,
size? Customer Care Team

Rated 5 out of 5 stars

Kind and helpful customer service from…

Kind and helpful customer service from the staff

June 5, 2026
Unprompted review
size? - Manchester logo

Reply from size? - Manchester

Hi,

Thanks for ticking 5 stars.

It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
size? Customer Care Team

Rated 5 out of 5 stars

As usual the staff at Size

As usual the staff at Size? Manchester were helpful, polite and knowledgable. They are all really good there but recently Ryan has been especially good with my queries about upcoming releases. Always a pleasure.

June 5, 2026
Unprompted review
size? - Manchester logo

Reply from size? - Manchester

Hi,

Thanks for ticking 5 stars.

It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
size? Customer Care Team

Rated 5 out of 5 stars

Preston was very helpful

Preston was very helpful

June 1, 2026
Unprompted review
size? - Manchester logo

Reply from size? - Manchester

Hi,

Thanks for ticking 5 stars.

It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
size? Customer Care Team

Rated 5 out of 5 stars

Excellent service

Very personal, helpful and efficient.

June 1, 2026
Unprompted review
size? - Manchester logo

Reply from size? - Manchester

Hi,

Thanks for ticking 5 stars.

It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
size? Customer Care Team

Rated 5 out of 5 stars

Returned a pair of faulty Hoka trainers…

Returned a pair of faulty Hoka trainers to the market street stall Ryan was absolutely brilliant with me no hassle at all even gave me at bit of a discount on my new footwear brilliant service

June 1, 2026
Unprompted review
size? - Manchester logo

Reply from size? - Manchester

Hello,

We're always trying to better the service that we offer, so it's great to see that you gave us top marks.

If there's anything else we can help with please do get in touch.

Thanks again for the review,
size? Customer Care Team

Rated 5 out of 5 stars

Great shop… All staff are welcoming and…

Great shop… All staff are welcoming and friendly. Ryan was great today helped us with what we needed. Keep up the good work

June 1, 2026
Unprompted review
size? - Manchester logo

Reply from size? - Manchester

Thanks for the top marks.

We're pleased to hear we made a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
size? Customer Care Team

Rated 2 out of 5 stars

Delivery arrived

Delivery arrived, box all battered lid ripped off box old sellotape marks where it had been ripped off, very clear it was an old box, trainers inside, already fully laced and pulled out like they had been worn, wrapped in creased and torn tissue paper, trainers didn't have the usual tissue stuffing inside. 2 stars as I do love the trainers but im very doubtful that they are new box fresh. Very disappointed

June 1, 2026
size? - Manchester logo

Reply from size? - Manchester

Dear Natalie,

Thank you for taking the time to leave a review.

I apologise for any dissatisfaction you may have experienced with our service. We value your feedback and would like to assist you further. To provide us with more details about your concerns, I kindly request you to contact us via our web form.

You can access the web form by clicking on the following link: size.co.uk/customer-service/contact/

Once we receive your submission, we will promptly address your concerns and provide the necessary assistance.

Kind regards,
Farhan,
size? Online Reviews Team.

Rated 5 out of 5 stars

Friendly staff and great customer…

Friendly staff and great customer service. It's hard to go to Size manchester being on Market street but apart from that great.

May 31, 2026
size? - Manchester logo

Reply from size? - Manchester

Thanks for the top marks.

We're pleased to hear we made a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
size? Customer Care Team

Rated 5 out of 5 stars

James was exceptionally good

James was exceptionally good! I didnt have a clue what I was looking for shoe wise! He went above and beyond and now I got my air force 1s

May 30, 2026
Unprompted review
size? - Manchester logo

Reply from size? - Manchester

Hi,

Thanks for taking the time to give us a 5 star review.

We hope all your future experiences with us are just as good.

Thanks again,
size? Customer Care Team

Rated 5 out of 5 stars

Preston was is sick what a guy

Preston is sick what a guy

May 30, 2026
Unprompted review
size? - Manchester logo

Reply from size? - Manchester

Hi,

Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

Best customer service in Manchester...

Best customer service in Manchester all staff are really pleasant and friendly, Ryan and Nathan always go above and beyond to help.

May 23, 2026
Unprompted review
size? - Manchester logo

Reply from size? - Manchester

Thanks for the top marks.

We're pleased to hear we made a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
size? Customer Care Team

Rated 5 out of 5 stars

Served by Steve in Manchester store…

Served by Steve in Manchester store today…one of the nicest,friendliest,coolest member of staff I’ve ever came across.thank you.x

May 27, 2026
Unprompted review
size? - Manchester logo

Reply from size? - Manchester

Hi,

Thank you for giving us 5 stars.

It's really helpful to see our colleagues get a mention, so thanks for that.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

Great shoe shopping experience

Never bought from here before, but now I'm queationing why. This was one of the best shoe shopping experiences I've ever had. The store assistant Steve was attentive and friendly. He was incredibly helpful and made the experience very easy.

May 27, 2026
Unprompted review
size? - Manchester logo

Reply from size? - Manchester

Thanks for the 5 stars, we appreciate your comments about your experience.

As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
size? Customer Care Team

Rated 5 out of 5 stars

Quick service

Quick service

May 16, 2026
size? - Manchester logo

Reply from size? - Manchester

Hello,

We're always trying to better the service that we offer, so it's great to see that you gave us top marks.

If there's anything else we can help with please do get in touch.

Thanks again for the review,
size? Customer Care Team

Rated 5 out of 5 stars

Best place for my trainer fix

As all ways size had the best choice in trainer's. I love trainer's that no one else has and they never let me down all ways happy to help never rushing you to get done and out the shop delivery is all ways fast

April 16, 2026
size? - Manchester logo

Reply from size? - Manchester

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
size? Customer Care Team

Rated 5 out of 5 stars

Awesome Services and Support Rayan and Niamh

My wife and I visited the Size? store in Manchester, UK on Thursday 30th April 2026. Rayan and Niamh supported us with our purchase of some store exclusive sneakers. They were both extremely professional and very helpful in everyway. Thank you so much we hope to seen you again in the coming future.

April 30, 2026
Unprompted review
size? - Manchester logo

Reply from size? - Manchester

Thanks so much for the 5 star review.

We appreciate your comments and for taking the time to review us here.

Best wishes,
size? Customer Care Team

Rated 5 out of 5 stars

I am glad I can find a shop outside…

I am glad I can find a shop outside London that is doing a mail order for which I do not have to think about a visa, to think about an airplane ticket, to think about train ticket or a hostel in Manchester. There is no need to travel to buy a pair of shoes. I am a fan oof doc martens shoes and I liked these so I decided to buy them I would only ask the shop the next time to use ordinary post instead of dhl because they charged me additional 36 euros.

April 25, 2026
size? - Manchester logo

Reply from size? - Manchester

Hi,

Thank you for giving us a 5 star review.

We hope that each and every experience you have with us is as positive as this one.

Kind regards,
size? Customer Care Team

Rated 5 out of 5 stars

Good service

Great customer service

April 23, 2026
size? - Manchester logo

Reply from size? - Manchester

Hi,

Thanks for taking the time to give us a 5 star review.

We hope all your future experiences with us are just as good.

Thanks again,
size? Customer Care Team

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