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Sjoppii.ng
It’s the Nigerian one I guess. Ordered for 3 weeks, no delivery, customer service has been responsive but I think it’s just an elaborate scam.
They chase you up to order, offer discounts and won’t deliver, numbers don’t work, just email and lies.
Reply from Sjoppii
Thanks for your feed back Lars! It is highly appreciated as we aim to provide a nice experience. We work continuously to improve our processes.
Hi,
My 2nd order have very long delivery time.
Order date has 20.8.2022.
1st patch of the delivery received 26.9.2022.( approx 5 wks).
I still waiting for small patch of the delivery (one box of the vodka).
Maybe it will be in the destimation durimg this week?
As I understand there is some challenge with storage place transferring.
All the best you, All
-Mika-
Reply from Sjoppii
Hi Mika! thanks for your feed back it is very much appreciated and yes you are correct as much as we hate it sometimes things dont go as we would like. We have contacted you regarding the missing product and its refund from our customer service department. Hope to see you shopping with us in the near future again.
My order was missing many products: 24 bottles of beer, 24 bottles of cool gin and a box of wine. When I contacted Sjoppii, they said they can not send them to me even that they were missing??? I am very disappointed. I paid for all those kilos to the transportation company anyway.
Reply from Sjoppii
Hello Sanna, I am very sorry for the late reply and even more for the fact that it does sometimes happen that there might be temporary supply issue with some items and therefore your shipment would be sent without them. But we always refund if there is something that would be missing from an order. Hope you will give us another try at your convenience.
I placed an order and paid shipping one month ago. Got confirmation of payment, but didn’t hear from them anymore. I inquired two times about the shipment, but received to automated replies with a promise to reply. No reply. Disappointing.
Reply from Sjoppii
Hello Sergey, im sorry that you did not receive your order. My collegue was in contact with out through the customer service several times and at the end we refunded the order to you in full because it was never recovered by the shipping company.
This must be the worst online purchase experience ever. Order made two weeks alo, no response to emails, nothing. Probably the money in now lost. Avoid.
I get only two vine 3 litre box. 6 boxies never got. And where is the rest money and transfer money?
Once again there were broken bottle, caused by poor packing. This time customerservice didn't even bother answer my query about the order..
Reply from Sjoppii
Dear Joni
I have not seen any mail, that i could help you with the case.
Please write to our mail. : https://sjoppii.com/dk/contact/
I will be happy to assist you to solve this case.
All the best
Reply from Sjoppii
Hey Jari
Thanks for using your time to rate us.
We are happy to hear this, and will keep doing our best to continue same service.
Any request feel free to ask, we will be happy to help you.
All the best
I choosed and paid products and afterconfirmation ordered delivery. Week later I have had any information about products. Information in the page says that my order is there but have no information about delivery.
I have sent two messages to the custom service but haven't have any reply. I have also contacted shipping company but haven't have any reply from them either.
Reply from Sjoppii
Sorry to hear Harri
Please write to us by https://sjoppii.com/dk/contact/
So we can find af solution.
All the best
Very fast packing and deliver with postnord to Finland. Checkout and goods(11 bib wines) on my hand in 6days
Reply from Sjoppii
Hei Juha! Olemme todella iloisia että kaikki sujui hienosti ja olit tyytyväinen, kiitos palautteesta! Oikein hyvää alkanutta vuotta ja kevään odotusta, toivottaa Sjoppiin väki
Still missing 3 articles from my order,the rest were delivered quite quickly.
Reply from Sjoppii
Hei Kati, oltiinkin jo sinuun yhteydessä asiakaspalvelusta puuttuneiden tuotteiden osalta ja laitettu hyvitys tulemaan. Meistä on aina ikävää jos toimituksessa on virheitä, pyrimme jatkuvasti parantamaan prosesseja, mutta kaikki tilanteet saadaan varmasti ratkaistua asiakaspalvelun kautta.
Vaikka tällä kertaa ei kaikki sujunut optimaalisesti toivottavasti tulet uudelleen ostoksille. Mukavaa alkanutta vuotta, toivottaa Sjoppiin väki
I ordered 6 boxes of wine for Christmas and New Year, only four arrived.
I put the message right away but no response has come.
Should have remained Netpris' business.
Last time I order here!
Reply from Sjoppii
Hei Jouni, pahoittelumme että kaikki tilauksesi viinit ei saapuneet. Laitatko asiakaspalveluun viestiä yhteydenottolomakkeen kautta niin hoidetaan puuttuneista tuotteista hyvitys kuntoon: https://sjoppii.com/fi/contact/
Reply from Sjoppii
Dear Marina
we want find you in the system, please write to us at https://sjoppii.com/dk/contact/
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