SkatePro Reviews 808

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The frame and wheels are awesome smooth. Excellent quality-price relationship. Shipping right on time.

Company details

  1. Skate Shop
  2. Kite Shop
  3. Skateboard Shop
  4. Ski Shop
  5. Surf Shop
  6. Winter sport Store

About SkatePro

Written by the company

SkatePro è stata fondata nel 1996 ed è diventata uno dei negozi online leader nel campo degli sport d'azione. L'azienda vende e consegna prodotti in più di 25 paesi in Europa e Nord America.

SkatePro è specializzata in attrezzature, accessori e abbigliamento per i rider di monopattini, skateboard e BMX, oltre che per pattinatori, surfisti, sciatori e snowboardisti. Il suo catalogo è rivolto a clienti di tutte le età e di tutti i livelli di abilità.

L'azienda si impegna a offrire il massimo dell'affidabilità, della professionalità e della competenza nella vendita dei prodotti e dei servizi, oltre che nell'esperienza del consumatore. Lo staff di SkatePro possiede la passione per e la conoscenza degli sport d'azione, ed è sempre pronto a consigliare e assistere i clienti.

Vuoi praticare il tuo sport preferito per strada, in pista o in acqua? Allora SkatePro è il tuo rivenditore di fiducia.

Al momento il catalogo incude:
Monopattini freestyle
Pattini & Pattini da ghiaccio
Skateboard & Longboard
Surf & Wakeboard
Sci & Snowboard

Su SkatePro potrai anche configurare prodotti personalizzati:
Monopattino personalizzato
Skateboard personalizzati
Freestyle BMX bike builder
Costruttore set snowboard
Personalizzato aggressive skate builder

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

808 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Very misleading delivery…

Very misleading website and delivery times. I ordered a number of things and before you pay they tell you a delivery range.. once you pay it changes.. typically not a big problem but frustrating but this time I am furious, I wouldn't have purchased from them if I had known that the delivery was going to take as long as it has. I am really disappointed with the follow up as well, as it was pretty much "tough s h*t" I will not use them again after being a repeat customer for many years

October 14, 2023
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you for your review.
We're sorry to read you're not satisfied this time. The delivery range does not change after placing an order. The receipt we have is the confirmation email that gets sent the day the order is made. This email contains the estimated delivery time frame, so the days in which the currier will deliver the parcel. The customer is aware from the very beginning about the delivery time.

There's an important note on the shipping info page that says:

"2-5 business days, if all items ordered are in stock. The expected delivery date will be clearly shown at the time of purchase.
Please note that we do not ship your order until we have all items in stock. If the shipment is delayed, an automatic email
will be sent with the new date."

This shipment was delivered on time and you were informed about the dates.

However, we're sorry for the trouble it might have caused.

/The SkatePro Team

Advertisement
Advertisement
Rated 5 out of 5 stars

10 and prise

precise, kind and prepared in the presale chat and package delivered on time with tracking from departure to arrival 10 and praise ... maybe due to my mistake one of the pedals did not start all the way ...

August 31, 2022
Advertisement
Rated 4 out of 5 stars

gg checco

quanto è costata quella crostata

May 9, 2022
SkatePro logo

Reply from SkatePro

Ciao,

grazie per la recensione :) purtroppo non vendiamo crostate, ma se hai delle domande sui nostri prodotti o servizi, scrivici pure a email@skatepro.it.

Alla prossima!

Advertisement
Rated 2 out of 5 stars

Wrong informations on the description

In the description of the db standard streamline M skimboard, it said it was 1kg heavy, but it’s 5+kg heavy

May 9, 2022
SkatePro logo

Reply from SkatePro

Hello Jake :) thanks for the feedback! We ran a check of the specs of the product and it seems like the weight on the website should be accurate :
7.4 pounds (3.36 kg) to be exact
Please note that if you weight the board after being in water the weight might be altered.
However, if this is not the case and the weight of your board is still not matching please feel free to contact us for further investigation at email@skatepro.it

-Skatepro Team

Rated 5 out of 5 stars

Best Shop!

It is a good shop, very fast shipping and with a very usable web interface. I recommend it!

April 20, 2022
SkatePro logo

Reply from SkatePro

Hi Antonino,

thanks a lot for your review, you made our web department happy by rewarding our web interface :)

Have a great one!

Show reviews in all languages. (808 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look