SkatePro Reviews 

1,016
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, often highlighting their design, comfort, and excellent value. Many people appreciate the fast and prompt delivery, with items arriving quickly and securely packaged. Overall, consumers express high satisfaction and readily recommend the company. However, some customers also noted significant delivery delays, with parcels taking longer than expected. A few other people also experienced issues with receiving incorrect or faulty items, and difficulties with customer service regarding returns.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising items like skates, scooters, and... See more

Delivery service

People report positive experiences with delivery service, with many praising the quick and prompt delivery of... See more

Quality

Consumers find quality to be positive, with many reviewers praising the good quality of products such as... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers reporting lengthy delivery times,... See more

Price

Users describe positive interactions with price, often highlighting fantastic and good prices, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A really impressive looking helmet....quality product with an awesome paint job...perfectly designed to encourage the young to wear , and keep their heads safe... .and ... they went above and beyo... See more

Company replied

Rated 5 out of 5 stars

Their skateboard bundles had an absurdly low price for what you get, it had some pretty good options available to choose from with no cheapy crappy components. Though unfortunately the board took... See more

Rated 5 out of 5 stars

My daughter loves them. She says they are very comfortable which is the most important thing as others we have tried haven’t been so great comfort wise. Excellent buy!

Company replied

Rated 5 out of 5 stars

I've had the same skates for over 30 years, didn't use then constantly but got back to it to teach my child. Age and plastic fatigue put and end to my old skates so I had to buy new, found Pro 80s at... See more

Company replied


Company details

  1. Skate Shop
  2. Skateboard Shop
  3. Ski Shop
  4. Surf Shop
  5. Water Ski Shop
  6. Winter sport Store

About SkatePro

Written by the company

SkatePro was founded in 1996 and has grown to become one of the leading international online action sports shops. The company sells and delivers goods to more than 25 countries across Europe and North America.

SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.

The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.

Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.

The current product range covers:
Pro Scooters
Skates & Ice Skates
Skateboards & Longboards
Surf & Wakeboards
Skis & Snowboards

SkatePro also offers the option to create custom-built products:
Scooter Builder
Skateboard Builder
BMX Bike Builder
Snowboard Package Builder
Aggressive Skates Builder

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,016)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Wicked : )

Cheers - the Fiction Shank BMX Forks and Mission Control Top Load Stem are perfect for me and a great price - A ++++

May 6, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you very much for your review! We appreciate your kind words.
We hope you enjoy the products 🏄‍♂️

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Rated 5 out of 5 stars

Great service

Great service, my daughter had a Dominator Trooper previously to this new Sniper she loves the scooter is well spec’d and rides smoothly

April 17, 2024
Unprompted review
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Rated 3 out of 5 stars

Order went well quick shipping bad quality

Order went well quick shipping but unfortunately quality of the item was shoddy

April 24, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you for taking the time to share your feedback with us. We apologize for any issues you might have had with our product. Please, reach out to us if you think that something is wrong or if you need help in general. All the best.

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Rated 5 out of 5 stars

Great experience

Ordering online was easy , product arrived in the timescale they gave me.

April 3, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you for your positive review. We hope you are enjoying our products.
Have a lovely day ❤️

Rated 5 out of 5 stars

The skates I ordered were great

The skates I order were great.
I wasn't sure on the sizing and the customer care team were great in helping me by asking me to measure the feet and matching me with the right sized product.

March 7, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you for taking the time to share your feedback with us. We are happy to know that you are satisfied with your new skates and our service. All the best.

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Rated 2 out of 5 stars

Still waiting for a response to the…

Still waiting for a response to the problem with items received.

March 18, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you for the time you took writing your review. We apologize for the waiting time. We are trying to come with a reply to all our customers. I can see my colleagues and I are already reviewing your case and will come with a solution for you as soon as possible. // SkatePro Team

Rated 3 out of 5 stars

Great comfy fit

The guards are a really comfortable fit delivery was in good time. My only slight issue is the solid plates are only glued onto the glove not stitched and so there is a great chance of it coming unstuck in time so for price I would have expected them to be of a more durable and secure connection.

March 9, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you for taking the time to share your feedback with us. We remain at your disposal, should you need any support with the product. We apologize for it not matching your expectations. All the best.

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Rated 5 out of 5 stars

The skates were for my 3 year old…

The skates were for my 3 year old grandson. It was his first time on skates. We were a little worried he wouldn’t be able to manage walking in them. Having had some one hold his hand for about 2 mins he was off on his own. Great product 👍🏾

March 16, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you for taking the time to share your feedback with us. We are very glad to know that your grandson is having a great time with the product. All the best.

Rated 5 out of 5 stars

Great range and best price

Great range and best price. Quick delivery

March 6, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you for taking the time to share your feedback with us. We are glad to know that you had a good experience with our service and products.

Rated 5 out of 5 stars

Great service and my son is very happy…

Great service and my son is very happy with the skim board

March 9, 2024
Unprompted review
SkatePro logo

Reply from SkatePro

Thank you for taking the time to share your feedback with us. We are glad to know that your son is happy with is new skim board.

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