Ski France Reviews 

154
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We were fortunate enough to deal with Matteo, a wonderful travel representative with SkiFrance. He is very knowledgeable and prompt and always ready to answer my many questions! The best part of... See more

Company replied

Rated 5 out of 5 stars

We booked our holiday through Ski France and the experience was excellent, as always. We’ve now used them for our last eight trips, which really says it all. Their sales team are outstanding – fr... See more

Company replied

Rated 5 out of 5 stars

In January, my husband and I spent a few nights away in Flaine, at Résidence Les Terrasses de Veret - a lovely ski-in-ski-out block of apartments. The location was the real highlight, but the spacious... See more

Company replied

Rated 5 out of 5 stars

The whole booking process adding ski carriage at a later date went perfectly. The chalet Christina staff worked incredibly hard to give us a great Christmas. Location was ideal, the snow came so every... See more

Company replied

Company details

  1. Travel Agency
  2. Hotel

Written by the company

Ski France, a British agency of Madame Vacances France, has been a leading provider of holiday accommodation in France. It has been dedicated to providing affordable, hassle-free holidays with a personal and friendly service from UK office in the heart of London.

Why choose Ski France UK?

Written by the company

Best price guaranteed for your holiday
Ski France UK is committed to offering you the best price for you ski holiday accommodation in France.
Book direct with owners
No third parties between. Book holiday accommodation direct from owners. Direct relationships help us know, understand and serve our clients better.
Secure payments
Ski France UK is very vigilant about secure payments. Whether you book online or over the phone, be reassured that the payment is secure.

Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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1-star

Asks customers to review

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4.9

All reviews

(154)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Link to ski France from hotel page…

Link to ski France from hotel page didn't work lots of tines

January 25, 2019
Unprompted review
Ski France logo

Reply from Ski France

Hi Mike,

Thanks for giving us 4-stars.

Sorry to hear about the link not worrking. We were unaware of this but are now looking into it!

Kind regards,
Ginny

Rated 5 out of 5 stars

Booking experience

Simple and easy to use

January 18, 2019
Unprompted review
Ski France logo

Reply from Ski France

Hi HB,

Thank you for sharing your comments on our website and service.

Have a great holiday!

Kind regards,
Ginny

Rated 4 out of 5 stars

So far so good

January 2, 2019
Unprompted review
Ski France logo

Reply from Ski France

Hi Nick,

Good to hear you are happy with our service so far!

Have a great holiday.

Kind regards,
Ginny

Rated 5 out of 5 stars

I contracted with them 4 days of stay…

Excellent, we had a small discussion about the conditions, but they are excellent professionals and we ended up with a good agreement for both parties.
Without a doubt I recommend this site.

November 30, 2018
Unprompted review
Ski France logo

Reply from Ski France

Dear Oscar,

Many thanks for your very kind review and we are so glad you were happy with our service.

We hope you had a great holiday.

Kind regards,
Ginny

Rated 5 out of 5 stars

Ease to navigate site with a number of…

Ease to navigate site with a number of options to book. Reasonably priced

November 1, 2018
Unprompted review
Ski France logo

Reply from Ski France

Hi Dave,

Thank you so much for your review, its great to hear you found our site quick and easy to use.

Many thanks,

Ginny

Rated 5 out of 5 stars

easy to book

easy to book, would use them again

October 4, 2018
Unprompted review
Ski France logo

Reply from Ski France

Hi John,

Great to hear you found our website easy to use.

Have a great ski holiday!

Regards,

Ginny

Rated 4 out of 5 stars

JM review

Simple booking procedure and easy to contact by email or phone. Quick turnaround and follow up with apartment and booking details.

June 5, 2018
Unprompted review
Ski France logo

Reply from Ski France

Many thanks for your kind review JM.

Great you found the booking procedure easy, we always recommend that you book direct through our call center who know the accommodation really well and are always able to help.

Kindest regards,

Ginny

Rated 5 out of 5 stars

Skifrance Review

Excellent booking process, great hotel and really good, helpful and friendly staff.

Couldn't have had a better skiing holiday.

April 24, 2018
Unprompted review
Ski France logo

Reply from Ski France

Hi Richard,

Your comments are so great to hear.

Thank you for your comments on the staff, they work so hard to make sure all of our clients are happy.

Kindest regards,

Ginny

Rated 5 out of 5 stars

Lovely team

Lovely team! Very helpful , very knowledgeable, everything was well organised and we will definitely be recommending you to our friends . Thank you !

April 24, 2018
Unprompted review
Ski France logo

Reply from Ski France

Thank you for your comments Pauline, very kind.

See you back with us next year!

Kindest regards,

Ginny

Rated 4 out of 5 stars

Straightforward booking process on the…

Straightforward booking process on the website. I suppose 4 rather than 5 stars as we need to see how the chalet is when we get there.

March 28, 2018
Unprompted review
Ski France logo

Reply from Ski France

Hi Stephen,

Many thanks for sharing your thoughts and taking the time to review us.

There are many photos of the chalets on our website, but I am sorry if there weren't enough for you to get a good idea of the chalet.

I hope you have a great holiday.

Best regards,

Ginny

Rated 4 out of 5 stars

The site lost all of my preferences if…

The site lost all of my preferences if I wanted to change one aspect of my reservation and I found that frustrating. It also had a very short time frame before it timed out and that was also frustrating. Other than that, it was good.

March 8, 2018
Unprompted review
Ski France logo

Reply from Ski France

Hi Annie,

I am very sorry to hear that you had a couple of problems when using our website, which impacted on your thoughts about it.

Glad to hear that despite this you managed to book and we hope you have a great holiday.

Best regards,

Ginny

Rated 5 out of 5 stars

Very easy to book on the website and …

Very easy to book on the website and very helpful on the phone when I had to follow up with a query. Competitive prices and good deals made the purchase even better!

February 8, 2018
Unprompted review
Ski France logo

Reply from Ski France

Hi Lisa,

I am so glad you were happy with the service we provided.

Have a great holiday and I hope to see you back with us soon.

Kind regards,

Ginny

Rated 5 out of 5 stars

Les 2 Alpes

Great service from Val in sorting out our rooms and ski passes

Many thanks

Andrew

February 2, 2018
Unprompted review
Ski France logo

Reply from Ski France

Hi Andrew,

Thanks for your comments.

You are right about Val, she really is great and knows everything you could possibly need to know about skiing!!

Have a wonderful holiday.

Best regards,

Ginny

Rated 3 out of 5 stars

Site was not very stable and iPad …

Site was not very stable and iPad friendly

February 1, 2018
Unprompted review
Ski France logo

Reply from Ski France

Hi,

Thank you for your comments.

I am so sorry about the issues you had with using our site on your iPad.

We are currently working on ways to make our site easier to use on other devices.

Hopefully, it will be up and running soon, watch this space!!

Kind regards,

Ginny

Rated 5 out of 5 stars

always on the other end of the phone …

always on the other end of the phone when you have a question or a problem and have always sorted any problems out straight away great company to go away with

January 22, 2018
Unprompted review
Ski France logo

Reply from Ski France

Hi Nicola,

Thank you for your comments, they are very much appreciated.

Enjoy your holiday.

Best regards,

Ginny

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