I love the range of classes that are available for different skill levels. I understand why the videos are broken down into chapters, but I find it quite annoying. It’s like scrolling through the mil... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I just completed the class by Cat Coquilette called Design to Shine. It's short, sweet and loaded with absolutely valuable information. Lots of calls to action. Cat provides concise moves on how to or... See more
Company replied
I really enjoyed my subscription on skillshare. To be honest I can compare it to other learning platforms and I would say skillshare actually is more Hands-On and they pay attention and implement thei... See more
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There's a lot of classes, some pretty good some less, the diversity and amount of classes make up for the less good ones but you might certainly need to filter the classes to match your level and you... See more
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Company details
- #117 of 142 best companies in Educational Institution
- #67 of 80 best companies in Association or Organization
Written by the company
Skillshare is an online learning community with thousands of classes in design, business, technology and more. The Skillshare community is comprised of over 5 million students and thousands of teachers, from 100+ countries, who come to learn cutting-edge skills, network with peers and discover new opportunities.
Contact info
35 E 21st St, Fl 5, 10010, New York, United States
- help@skillshare.com
- skillshare.com
4.1
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Skillshare
Hi,
Thank you for your feedback! We’re happy to hear you’re enjoying the courses.
We appreciate you being part of the Skillshare community and hope you continue finding classes you like!
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I love Skillshare!
September 26, 2025
Reply from Skillshare
Hi Alisha,
We’re really happy to hear you’re loving Skillshare. We appreciate your support and are glad to have you as part of the community!
Excellent courses!
Excellent courses!
Easy to surf through the course catalog, and all the themes are trendy.
June 8, 2026
Reply from Skillshare
Hi Dario,
Thank you for your kind feedback! We’re glad to hear you’re enjoying the courses and finding it easy to navigate the catalog.
It’s great to know the variety and themes are feeling relevant and up to date for you. We truly appreciate you being part of the Skillshare community and hope you continue discovering classes you enjoy!
I have been looking for quite some time…
I have been looking for quite some time for arts using mindfulness. When I spotted Skillshare (probably on someone's website) I thought I would take a look. After just a couple classes I knew I wanted to join and have access to all the classes that are offered. I hope you keep adding more.
June 15, 2026
Reply from Skillshare
Hi Christine,
Thank you for sharing your experience! We're glad to hear that you discovered Skillshare while looking for mindfulness-based art and that it quickly became something you wanted to continue exploring.
It’s wonderful to know that the classes are helping you learn faster and supporting your creative and teaching journey. We’re especially happy to hear that you’re finding value in the variety of courses available.
Thank you for being part of the Skillshare community — and we hope you continue finding inspiration in the classes you take!
Not actually bad
Not actually bad. Looks Good to me. Though sometimes the video do glitch a little bit
June 15, 2026
Reply from Skillshare
Hi Ezeugwu,
Thank you for your feedback! We’re glad to hear that overall your experience has been positive and that you’re enjoying the platform.
We’re sorry to hear you’ve experienced occasional video glitches. That’s definitely not ideal, and we appreciate you bringing it to our attention. We’ll continue working to improve playback stability so the learning experience stays smooth.
Thanks for being part of the Skillshare community!
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Reply from Skillshare
Hi,
We are so glad you are enjoying your experience with us!
Always find great teachers on the site
Always find great teachers on the site. Been a member for a few years and always find the class I want!
December 2, 2025
Reply from Skillshare
Hi Paula,
Thank you for your kind feedback! We’re glad to hear that you’ve been a member for a few years and continue to find great teachers and the classes you’re looking for.
It means a lot to have your long-term support, and we’re happy Skillshare has been a helpful part of your learning journey. Thanks for being part of our community!
Great people, potencial, amazing variety
Great people, knowledge, structure and experience.
Easy to manage.
Amazing variety of itastes and possibilities.
Massive potencial.
Genius magnetism.
Kind and respectful vibe.
June 6, 2026
Reply from Skillshare
Hi Anita,
Thank you so much for this incredible review! We're delighted to hear that you've enjoyed the people, knowledge, structure, and overall experience that Skillshare offers.
It means a lot to know that you appreciate the variety of classes, the ease of using the platform, and the kind and respectful atmosphere within the community. Your words about the creativity, potential, and inspiration you've found here truly made our day.
Thank you for being part of the Skillshare community. We're excited to continue learning and growing alongside you!
Reply from Skillshare
Hi Aga,
Thank you for sharing your feedback. We're very sorry to hear about your experience and understand how concerning unexpected charges can be.
If you've continued to see charges on your account, we'd appreciate the opportunity to investigate this further. Please reach out to our Support team so we can review your billing history, confirm the status of your membership, and help resolve any issues as quickly as possible.
We understand how frustrating this situation must be, and we appreciate you bringing it to our attention.
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Value for money and Quality.
June 6, 2026
Reply from Skillshare
Hi Sumit,
We're glad you enjoyed your experience. Thank you for your positive feedback.
Easy way to learn new skills
June 7, 2026
Reply from Skillshare
Hi Hayley,
Thank you for your feedback! We're happy to hear that Skillshare has been an easy way for you to learn new skills.
Making learning accessible, enjoyable, and flexible is what we strive for, and we're so glad it's been a positive experience for you. Thanks for being part of the Skillshare community!
So far so good….
While I was unable to find a variety of options in MidJourney, I’m enjoying the other classes so far.
June 7, 2026
Reply from Skillshare
Hi Dave,
Thank you for sharing your feedback with us. We're glad to hear you're enjoying the classes you've explored so far.
At the same time, we appreciate your comments about the limited variety of MidJourney-related content. Feedback like this helps us better understand the topics our members would like to see expanded, and we'll be sure to share it with our team.
Thank you for being part of the Skillshare community, and we hope you continue discovering classes that inspire and support your creative journey!
One of the best learning platforms
One of the best learning platforms. There are so many courses there with very helpful teachers.
June 6, 2026
Reply from Skillshare
Hi Janos,
Thank you for your wonderful feedback! We're honored to hear that you consider Skillshare one of the best learning platforms.
It's great to know that you've enjoyed the variety of courses and found our teachers to be so helpful along the way. We truly appreciate you being part of the Skillshare community and hope you continue discovering classes that inspire and support your learning journey!
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Accessible and interesting courses
June 13, 2026
Reply from Skillshare
Hi,
We are so glad you found our courses both accessible and interesting.
Skillshare just want to your money
I signed up for Skillshare in 2020 when, like many people, I had more time at home and wanted to try something productive. At the time, the classes seemed good and I did find the platform interesting.
However, my experience with the company’s business practices has left me very unsettled. I lost access to the email connected to my account. I stopped using Skillshare and eventually forgot about the subscription. Even so, Skillshare continued auto-renewing and charging me for years.
What was especially frustrating was that the charges continued for so long, even though my card information should have changed over time. When I contacted customer service, the response felt more like someone simply following a policy than someone actually looking into the situation or escalating it in a meaningful way. I was told my membership would be cancelled and they’d offer a “free” membership, but after having had my card charged. What was free about that? If I basically paid for the membership already. On top of that they did not really address the issue, especially since my account was connected to an email I no longer had access to. In that sense, the offer felt less like a solution.
My main concern is not with the quality of the classes themselves, but with how difficult it can be to stop being charged once access to an account is lost. If a customer has not used the service for years and cannot access the original email, there should be a clear and simple way to cancel the subscription, and resolve the billing issue and not make the customer feel like they are getting something free that they just paid for.
Because of this experience, I would be very hesitant to use Skillshare again or recommend it to others. The courses may be useful, but the subscription and cancellation practices left me feeling taken advantage of as a customer.
June 1, 2026
Unprompted review
Reply from Skillshare
Hi Edy,
Thank you for taking the time to share such detailed feedback, and we're sorry to hear about the experience you’ve described.
We understand how frustrating it must have been to lose access to your account email and still see ongoing charges. Situations like this are never what we want for our members, especially when it comes to managing or ending a subscription. Your concerns about clarity, cancellation access, and how the support interaction felt are completely valid, and we're sorry that the resolution you received didn’t feel helpful or reassuring.
We also hear your point about wanting a clearer, simpler process for account recovery and subscription cancellation when access to original login details is lost. That’s important feedback, and we'll make sure it’s shared with the appropriate team for review.
While we're glad you found value in the classes themselves, we understand that the overall experience with billing and support has significantly impacted your trust. We appreciate you being open about this, even when it’s difficult to share.
Thank you again for your honesty.
Reply from Skillshare
Hi John,
We're glad you found our information and classes helpful! Thank you for your kind words.
The instructors are not only skilled…
The instructors are not only skilled artists but excellent teachers. The lessons were broken down into manageable sections
June 5, 2026
Reply from Skillshare
Hi,
We're happy you found our instructors to be both skilled artists and excellent teachers. Thank you for your wonderful feedback!
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Am really having a good time learning…
Am really having a good time learning about books
June 12, 2026
Reply from Skillshare
Hi Muyamike,
We're so glad you're enjoying learning about books with us! Thank you for your kind words.
What I love about Skillshare is that…
What I love about Skillshare is that you can do a short lesson, and still learn a lot from it. You can do it in your tempo, and when you have time. I do the french course now, and it helps me to learn faster. A good input for a teacher like me.
June 4, 2026
Reply from Skillshare
Hi Frode,
Thank you for your thoughtful review! We're glad to hear that the short, flexible lesson format works well for you and allows you to learn at your own pace.
It's wonderful to know that you're enjoying the French course and finding it helpful in your learning journey. As a teacher yourself, it means a lot to hear that Skillshare is providing valuable insights and inspiration.
Thank you for being part of our community, and we wish you continued success with your learning!
I've only been using Skillshare for a…
I've only been using Skillshare for a few days, but everything seems great so far!
Good classes, a wide choice and not too taxing in length.
One one of the videos I have watched thus far (1 of 3) the stating timing was incorrect, which wasn't great as I had planned around what was listed.
On the whole, it seems good.
The only point I find a little disconcerting, is that there is no pricing listed on the website (that I can find anywhere) One only finds out once signed-up to the free trial month!
That said, it obviously doesn't take away from what is available, but it would be nice to know before submitting information to sign up - as it may have changed my decision to do that... but, I guess that is the point of not showing the pricing!
June 10, 2026
Reply from Skillshare
Hi Eleanor,
Thank you for taking the time to share such thoughtful feedback, Eleanor. We're delighted to hear that your first few days on Skillshare have been positive and that you're enjoying the variety of classes and their manageable length.
We also appreciate you pointing out the issue with the video timing information. We understand how frustrating that can be when you're planning your time around a class, and we'll be sure to share that feedback with our team.
Thank you as well for your comments about pricing visibility. We understand the importance of having clear information before signing up, and we appreciate your honest perspective on the experience.
We're glad you're enjoying the platform overall and hope you continue discovering classes that inspire and support your learning journey!
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