My payment method expired and I didn't realize it till sometime later. When trying to update it I was making no headway. I contacted support and soon received an email from James with how to proceed... See more
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See what reviewers are saying
Thank you Skillogic - for all the information and it made very easy to choose a right path .
Why are the courses time-limited? I made a start on the first of a bundle of courses purchased through a third party site offer, but had little time to devote to it. When I was able to get back to it,... See more
Company replied
Really good and amazing. It is the platform to learn skills and update your skills. Learning is straightforward and if you're unsure of anything there is the visual aspect and the video aspect to he... See more
Company details
Information provided by various external sources
Skillsology offers high quality, online courses across a variety of disciplines. Our courses are written by subject matter experts and are aimed at helping you achieve your professional or person goals.
Contact info
Zetland House, 5-25 Scrutton Street, EC2A4HJ, London
- 020 3095 7115
- support@skillsology.com
- skillsology.com
4.5
Excellent
201 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am very happy with the service
I am very happy with the service, even though I have not taken full advantage of it. I was mistakenly charged a yearly subscription after buying a lifetime subscription and they fixed it immediately. Excellent service.
January 23, 2018
Unprompted review
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Brilliant
Very good customer service, easily accessible course can do at work and from home without losing the place I am in the course - filter tool is really helpful so you don't go over the same bits you already know - clear concise information to learn from.
January 15, 2018
Unprompted review
Seriously even if you do not know Excel …
Seriously even if you do not know Excel it will help You!
January 7, 2018
Unprompted review
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There is a great list of courses …
There is a great list of courses available on many different subjects. The $15 a month membership is well worth it.
December 12, 2017
Unprompted review
I enjoyed the quite difficult course.
December 11, 2017
Unprompted review
Excellent Service
Amazing service & Delivery, So quick and efficient. Was my first time using them and was very skeptical it might be an internet scam but tried anyway... and I was not disappointed... Great work guys KEEP IT UP !!
December 11, 2017
Unprompted review
Content of very little substance
December 11, 2017
Unprompted review
Reply from Skillsology
Good morning Michelle.
I have noticed your recent review and wanted to get in touch to see if I could be of any help?
I’d hate for you to have a negative experience of Skillsology and would like to offer you an additional course of your choice, free of charge. We’ve taught over a million people over the last eight years and would hate for you to have a negative experience with us.
Feel free have a look at our list of courses here, and just let me know which course you wish to learn. I can then add this to your Skillsology account for you to learn whenever you please. so that we may add this to your account.
As a small business, negative Trustpilot scores really harm our business. If you have any further feedback or issues please don’t hesitate to contact support@skillsology.com in future and we’ll aim to answer your questions asap.
Kind regards
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I bought an Advanced Excel Course …
I bought an Advanced Excel Course through Groupon and I can honestly say it was one of the best purchases I have made, The course delivers exactly what I needed , concepts are outlined and are supported with video content and with practical exercises to consolidate what I have learned in each module. An added bonus as a member of EWB is that I have been able to watch some free webinars on Powerpoint, Excel dashboards and Mindfulness At Work, all of which I found informative. I have learned some new skills which count towards my annual ACCA CPD submissions.
December 10, 2017
Unprompted review
Boring and inaccurate tests
Several tests in the training are incorrect and need attention.
I made it through half of the course and I can't motivate myself to finish the course. Overall the course was boring, presentation was boring.
December 10, 2017
Unprompted review
Reply from Skillsology
Good morning
My name is Natalia, I am the Customer Service Manager here at Skillsology. I noticed your recent review and wanted to get in touch to see if I could be of any help?
We appreciate your feedback for our Google Sheets course. If you have specific examples that you could provide that would be extremely helpful and expedite any fixes that we can implement. I have already contacted our content team today and they are looking into our Google Sheets course.
I would hate to lose you as a Skillsology customer and would like to offer you a free course of our choice from our portfolio. Please feel free to have a look here and I’ll add it to your account, right away.
Kind regards,
Was given a download that was not …
Was given a download that was not downloadable. email complaint about it, as other did and received no response or additional help.
December 10, 2017
Unprompted review
Reply from Skillsology
Good morning
My name is Natalia, I am the Customer Service Manager here at Skillsology. I noticed your recent review and wanted to get in touch to see if I could be of any help?
The course you purchased is 100% online and although we recommend completing on a computer, it is available on any device as long as you have a good internet connection. Videos and other course material are subject to copyright and can therefore not be downloaded.
We did respond to your initial support message on October 27th. However, from your Trustpilot review it may have arrived in your spam folder and therefore the response was not visible to you.
We would really like you to get up and running with your courses. Please let me know how what we can do to get you up and running. Alternatively if you must have your course accessible via download I am afraid that we do not provide this and I would suggest contacting the outlet you purchased your voucher from for a full refund.
As a small company, negative Trustpilot scores really harm our business. If you have any further feedback or issues please don’t hesitate to contact support@skillsology.com in future and we’ll aim to answer your questions asap.
Many thanks,
Basic Excel Course
I took a basic Excel course and it was very informative and helpful. I would recommend it to anyone.
December 9, 2017
Unprompted review
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Overall I was disappointed about how …
Overall I was disappointed about how difficult it was for me to access the excel course. To date, I have not been able to access the course, but paid in full. Thanks
December 9, 2017
Unprompted review
Reply from Skillsology
Good afternoon Azhar.
I have noticed your review on Trustpilot and wanted to get in touch with you to see if I could be of any more help?
I can see on my system you have purchased the PivotTable course on September 15th. I can also see that you were incorrectly charged an additional fee for access to you course which was then refunded. I’m sorry for any confusion during the process and please do let me know if you have not received your refund. This error was down to a small technical glitch that we fixed on the same day..
I also wanted to make clear that you still have access to your PivotTables course, which you can access at any time. However if you did want access to an additional course due to the inconvenience caused when you joined please do let me know and I’ll add that to your account right away.
As a small business, negative Trustpilot scores really harm our business. If you have any further feedback or issues please don’t hesitate to contact support@skillsology.com in future and we’ll aim to answer your questions asap.
Kind regards,
Issue quickly resolved.
I had an issue with the wording of one of the Skillsology promotions and decided to make contact. I was contacted within hours and my issues resolved in a professional manner.
Many thanks Skillsology and appreciate the assistance.
Many thanks
Gary
December 9, 2017
Unprompted review
Great learning tool
Easy to use, information explained and presented well.
December 9, 2017
Unprompted review
they are pretty good actually.. i didn't expect it!
December 9, 2017
Unprompted review
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Very happy student
Very happy student ! At the beginning I had problems with redeeming the voucher - I have contacted Skillsology team and they resolved that very day. Course is easy to read and follow. Well done Skillsology ! :)
December 8, 2017
Unprompted review
Great for flexible schedules
I enjoy being able to go over this at my own pace and whenever I have some time available. I also like the fact I can judge how well I am doing along the way.
November 30, 2017
Unprompted review
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