My payment method expired and I didn't realize it till sometime later. When trying to update it I was making no headway. I contacted support and soon received an email from James with how to proceed... See more
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See what reviewers are saying
Thank you Skillogic - for all the information and it made very easy to choose a right path .
Why are the courses time-limited? I made a start on the first of a bundle of courses purchased through a third party site offer, but had little time to devote to it. When I was able to get back to it,... See more
Company replied
Really good and amazing. It is the platform to learn skills and update your skills. Learning is straightforward and if you're unsure of anything there is the visual aspect and the video aspect to he... See more
Company details
Information provided by various external sources
Skillsology offers high quality, online courses across a variety of disciplines. Our courses are written by subject matter experts and are aimed at helping you achieve your professional or person goals.
Contact info
Zetland House, 5-25 Scrutton Street, EC2A4HJ, London
- 020 3095 7115
- support@skillsology.com
- skillsology.com
4.5
Excellent
201 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Skillsology
Good morning!
Thank you for taking your time to review us, We hope you continue enjoying your learning. Please feel free to contact us if you have any questions or issues!
Kind regards.
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Good course
Received a discount coupon so gave it a shot. Had a full year to learn Excel and with two months left, I just started. I did struggle a bit figuring out how it worked, so four stars.
September 1, 2017
Unprompted review
Reply from Skillsology
Good morning!
Thank you for choosing us as your learning tool, We are glad you are now up and running with your course.
Please do get in touch with us if you have any questions or if you come across any issues, we are more than happy to happy to assist. (support@skillsology.com)
Kind regards.
Don't use this webiste often but do …
Don't use this webiste often but do enjoy it when i do.
September 1, 2017
Unprompted review
Reply from Skillsology
Good morning Lee!
We are happy to know you enjoy our site and courses! We are interested in your learning path and we would like to know if there's any particular reason we don't have you visiting us often!
We are more than happy to receive your feedback at support@skillsology.com
Thank you very much for taking your time to review us!
Have a lovely day!
Not user friendly
Not user friendly, very slow internet connection , very expensive and user layout is poor and not friendly no offline version or cannot be downloaded for learning. very frustrating system.
August 27, 2017
Unprompted review
Reply from Skillsology
Good morning Brant.
Thank you for your feedback. We try our best to provide our students with the best learning experience and are disappointed that we didn't meet your expectations. I want to take the time to address each of your issues.
1. Internet connection. There isn't too much we can do about your internet connection, we suggest you contact your internet service provider to fix this.
2. We see you bought a bundle of our courses from a partner site at a discount. We are one of the most competitively priced online learning options available, we certainly wouldn't pitch ourselves as expensive.
3. Could you provide specific feedback on the user layout? We have successfully taught nearly 1 million people and are always striving to improve our UX. If there is something you would like to see in particular, please let us know on support@skillsology.com
4. Unfortunately, we don't yet have an option to download and consume offline. It's something we would like to introduce in the future.
We are more than happy to discuss any of these points in more detail and even extend your access should you wish to give your courses another go - we see you have only looked at a couple of modules.
Please contact us at support@skillsology.com or just simply give us a call here: UK: +44 (0) 20 3095 7115 / US: +1 (888) 488-7757 and we can arrange this straight away.
Very prompt in resolving any issues.
August 26, 2017
Unprompted review
Reply from Skillsology
Good morning!
We are more than happy to help! Please do contact us again if come across any issues or if you have any questions.
Have a great Tuesday!
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Tried to sign up for a special promo …
Tried to sign up for a special promo only to have them try to double bill my card locking it up. By the time I talked to the bank, the promo was over. A few weeks later a similar promo appeared. I signed up for it, and was billed right away. But didn't have access to the course until after a days worth of emails back and forth. Now that I am finally in, I've done the first step 3 times and it keeps taking me back to the begining to do the filter step again.
August 25, 2017
Unprompted review
Reply from Skillsology
Good morning Brandon,
We apologize for any inconvenience caused. It seems the system took a while to activate your courses, but I can surely confirm they are working correctly on your account.
This should no longer take you to the Filter, make sure you start by going to Section1, Unit1, and Module1 to start your course as this is up and running now.
Please do get in touch with us directly, we are more than happy to help with any issues or questions. support@skillsology.com
Kind regards.
I was offered a discount monthly …
I was offered a discount monthly membership fee before midnight yesterday but the voucher did not work. No discount. No course. Too late. Why do companies offer "specials" like this when they are never straight forward to process or simply do not work??
Anyway, no course.
Regards,
August 21, 2017
Unprompted review
Reply from Skillsology
Good afternoon Chris,
We apologise for any issues you have encountered with us. We care about your learning and would really like to help you get you up and running with your course.
Please do contact me directly at support@skillsology.com so that I may assist and get your course successfully added to your account.
Kind regards.
The courses are amazing they were even …
The courses are amazing they were even so helpful at customer services when I had a problem they solved it right away. This is an excellent company and an excellent program I highly recommended
August 1, 2017
Unprompted review
Reply from Skillsology
Good afternoon Pam!
We are really glad to know you are now up and running with your course! Please do contact us if you have any issues.
Thank you very much for reviewing us and we hope you enjoy your course/s!
Have a lovely day.
Reply from Skillsology
Good afternoon Eduardo!
Thank you very much for reviewing us, We hope you continue enjoying the course and please do contact us if you have any questions!
Kind regards.
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Impressive
Impressive
They replied right away when I had made a mistake myself!
July 26, 2017
Unprompted review
Reply from Skillsology
Good morning Val.
We are more than happy to help with any questions or issues you might have during your time with us!
Thank you very much for review us.
Have a lovely day.
Excellent service and training
Excellent service and training, I highly recommend them !!!!
July 26, 2017
Unprompted review
Reply from Skillsology
Good afternoon Zack,
Thank you for reviewing us! We hope you continue enjoying your training and please do get in touch if you need any assists. We are more than happy to help.
Many thanks.
Time limiting study...
I had a kind and polite experience, however I less than please by the results of it.
To me it is totally unacceptable that the courses I have purchased will not be available for ever, and I was only given an extention of two months.
Out of seven courses I have only gone through one of them (within a month) and this, at a very quick pace.
This means I will only have a short taste of only two modules (out of senen) in totall, and I will not be able to review and restudy interesting parts in the future.
July 22, 2017
Unprompted review
Reply from Skillsology
Good morning Stelios.
- The access for you course was 12 months only, this is stated on the Groupon site and the voucher it self.
- We have emailed you regarding your course access. The maximum extension has been applied to your account to complete your course.
We are more than happy to schedule a call with to discuss further, please give us a call on 020 3322 5962.
Kind regards.
great value for money
July 21, 2017
Unprompted review
Reply from Skillsology
Good morning!
Thank you for taking your time to review us!
We hope you continue enjoying your learning, do not forget to contact us if you have any questions or issues to support@skillsology.com
Many thanks!
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Skillsology: what else
It doesn't matter which level of computer proficiency you have. Skillsology has every kind of course you need with competitive prices and offers!
So, don't be shy! Join Skillsology and improve your life!
July 20, 2017
Unprompted review
Reply from Skillsology
Good afternoon Laura!
We are extremely happy to see you have actually acknowledged and seen all the fun verities of courses we have! And please do keep an eye on potential new courses.
Thank you for taking your time to review us!
Have a lovely weekend.
The online training is very poor
The online training is very poor. I am used to instructor led pre-recorded videos for training, especially with Excel. This training is all done by reading word documents with an occasional terrible silent video with no instruction about what is going on behind the scenes. Overall, I am very disappointed with the course I purchased (Excel pivot tables). 1337 Institute of Technology does a far better job with their online training for Excel and I recommend them highly!
July 15, 2017
Unprompted review
Reply from Skillsology
Good afternoon.
Thank you for review us, we appreciate your feedback. We are in the process of updating our courses little by little. At the moment we have the Microsoft Excel 2013 been updated by our EwB team, adding 100 videos (all with sound) and improving our content.
Soon the PivotTable course will be under observation receiving the same treatment as the Excel course.
Give us a chance to win you back as a customer, we will be more than happy to change courses on your account so that you may have a better experience. We hope to take our offer!
If you would like to schedule a call to discuss further please contact us here: 020 3322 5962.
Many thanks.
purchased a groupon voucher for a …
purchased a groupon voucher for a wellbeing course & still unable to redeem it. customer support very little help. slightly frustrated at it now.
July 15, 2017
Unprompted review
Reply from Skillsology
Good afternoon.
We have emailed you a couple of times regarding your Wellbeing course as our support team already created an account for you and have redeemed the voucher on the 11th of July 2017 on your behalf.
You will only need to follow the instruction below to access your account:
- Log in here: https://excelwithbusiness.com
- Click on "View all courses" as you will find the course available to you.
We apologise for the inconvenience. We assure you the course has been available since the day of redemption. (11th of July 2017)
We are more than happy to schedule a call with you 020 3322 5962 to discuss further.
Kind regards,
Apologies....
Thank you for the feedback and sorry for the mix up guy's
Please Send the certificate to the e-mail address used to register
July 13, 2017
Unprompted review
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The sign in process is terrible!!
The sign in process is terrible!!! It needs like four trials to sign in
July 7, 2017
Unprompted review
Reply from Skillsology
Good afternoon Esteban.
I apologise for the inconvenience. I assure this problem has been corrected on your account, you should no longer have issues logging into your course. Please keep an eye on your inbox as have sent you an email with instruction on how to log in.
We appreciate your thought and opinion so please feel free to get in touch with us at supoort@skillsology.com for any feedback.
Many thanks.
not what I was expecting
not what I was expecting, did not fulfill the skills I was expecting to acquire
July 7, 2017
Unprompted review
Reply from Skillsology
Good morning Paul.
I am really sorry to hear that, we trust that our users will make the most of their learning with our course content as the Mini MBA course bundle combines top theoretical knowledge and practical insights from leading practitioners to help our students understand the business world.
We can see you have only accessed one course. You have 7 courses included in your bundle, so please do take a look at them - you may find they suit your needs better.
If you still aren't getting the answers you were looking for, please get in touch with us (support@skillsology.com) and let us know what you would like to see. We regularly improve our titles so your feedback is really useful.
Many thanks.
Reply from Skillsology
Good morning,
We apologize for the inconvenience, I assure you this issue has been corrected and you should no longer have any troubles logging to your account.
We value your thoughts and opinion so please feel free to get in touch with us for further feedback at support@skillsology.com so we may assist.
Thank you for taking your time to review us,
Many thanks.
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