Skills Training Group Reviews 1,800

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 559 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making the learning experience enjoyable and effective. People frequently highlight the excellent user experience, noting that courses are well-organized, clearly explained, and easy to understand. The service provided is often described as top-notch, with consumers appreciating the practical and engaging nature of the training. Reviewers are particularly impressed with the quality of the instruction and the clear, comprehensive instructions given, which help them feel confident in their new skills.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the instructors and team members... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently highlight the... See more

Service

Consumers consistently report positive experiences with the service. Many reviewers praise the well-delivered... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise the instructors for being... See more

Quality

People report positive experiences with quality. Customers found the course material to be delivered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jim our instructor was extremely patient and clear with instruction , even though I found my course difficult he continuously helped me through anything I found tough. All tools were in good condit... See more

Rated 5 out of 5 stars

Just did my ACS at Skills Training Group and the whole process was very professional. Big thanks to Lauren for getting me in at short notice and really appreciated both Stuart and Iain’s support and k... See more

Company replied

Rated 5 out of 5 stars

It was a good comfortable training day. A relaxed but educational atmosphere. Everything was explained in a clear and concise manner, which made it easy to understand (I`ve never been involved with P... See more

Rated 5 out of 5 stars

Recently on December 8th 2025 I attended my FAW ( 18 hours ) training course in Solihull & was really impressed by the professional standards. I’ve used Skills Training Group on more than 3 times now... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult Education School

Written by the company

As the leading Heating, Electrical, Plumbing & First Aid training provider in the UK, Skills Training Group has facilities in Paisley, Dalgety Bay. It’s no industry secret that there is a severe skills shortage of qualified gas engineers in the UK. The privatisation of the Gas Board in 1986, further compounded by a lack of investment in public funding for apprenticeships has caused a skills gap in the industry. There are around 25 million homes in the UK, all of which require a source of heating and hot water. By far the and away, gas central heating is the most popular method of proving heating & hot water. With gas appliances requiring an annual service to maintain their manufacturer’s warranty, every rented property requiring an annual Gas Safety Certificate, repairs required to keep appliances operational & the average lifespan of a combi boiler lasting 15 years’ you can be assured training as a gas engineer is both prosperous and sustainable.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Course material was delivered perfectly…

Course material was delivered perfectly and trainers and assessors were very knowledgeable about the subject matter . Always happy help assist when required.

May 7, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your great feedback! We’re pleased to hear you found the course material well delivered and that our trainers and assessors were knowledgeable and supportive throughout.

We really appreciate your kind words and thank you for choosing Skills Training Group!

Rated 5 out of 5 stars

First Aid at Work course review

I attended the First Aid at Work course with trainer, Allan King. The man knew his stuff. He provided context and real world examples for all of the main training points. He also covered some unusual examples. I could relate to a lot of the examples given from my own experience. The course was really easy to book online. I would recommend this company and the course.

May 5, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your fantastic review! We’re delighted to hear you enjoyed your First Aid at Work course with Allan King.

It’s great to know his delivery style and real-world examples helped keep the training engaging and easy to relate to. We really appreciate your recommendation and will be sure to pass your feedback on to Allan.

Thanks again for choosing Skills Training Group!

Rated 5 out of 5 stars

Great course.

Well thought out course.I have done the Pat Testing one and I was extremely satisfied with the whole experience.
Pat Hutton,the trainer was very knowledgeable and explained everything clearly .
Well happy.

May 5, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your great feedback! We’re really pleased to hear you were extremely satisfied with your PAT Testing course and found it well structured and easy to follow.

It’s great to know Pat explained everything clearly and made the experience enjoyable for you. We really appreciate your kind words and thank you for choosing Skills Training Group!

Rated 5 out of 5 stars

Most informative

Just attended a most informative, interactive First Aid at Work refresher course with Allan King. The delivery was so much fun and interesting as it is not the easiest subject to deliver. Everyone ws kept engaged with fun real life scenarios Thanks so much Allan

May 5, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your fantastic review! We’re so pleased to hear you enjoyed your First Aid at Work refresher course with Allan King.

It’s great to know the interactive approach and real-life scenarios helped keep the session engaging and enjoyable. We really appreciate your kind feedback and will be sure to pass it on to Allan.

Thanks again for choosing Skills Training Group!

Rated 5 out of 5 stars

Emergency First Aid At Work

Just completed Emergency First Aid At Work course with Allan - he was a great trainer - very knowledgeable and course was very informative. Would definitely recommend.

May 5, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your great review! We’re really pleased to hear you enjoyed your Emergency First Aid at Work course with Allan.

It’s great to know you found the training informative and his delivery helpful and engaging. We really appreciate your recommendation and thank you for choosing Skills Training Group!

Rated 5 out of 5 stars

Pat Hutton was our teacher for the…

Pat Hutton was our teacher for the course and taught us everything we need to know very good company and very professional and easy going teacher. I am competent in PAT Testing now.

May 5, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your great feedback! We’re delighted to hear you enjoyed your PAT Testing course with Pat Hutton and now feel confident and competent in what you’ve learned.

We really appreciate your kind words and are glad the training was clear, professional, and easy to follow. Thanks again for choosing Skills Training Group!

Rated 5 out of 5 stars

Excellent tutors and very…

Excellent tutors and very friendly/support staff.

April 28, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your lovely feedback! We’re really pleased to hear you found our tutors and support staff friendly and helpful.

We truly appreciate your kind words and thank you for choosing Skills Training Group!

Rated 5 out of 5 stars

Easy booking process

Easy booking process, with easy to understand joining instructions.
The Instructor was friendly and really helpful in the way of helping you understand and answered all questions.

April 24, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your kind review! We’re really pleased to hear you found the booking process straightforward and the joining instructions easy to follow.

It’s great to know the instructor was friendly, helpful, and able to support your understanding throughout the course. We really appreciate your feedback and thank you for choosing Skills Training Group!

Rated 5 out of 5 stars

Fantastic FAW course ran by Allan

Fantastic FAW course ran by Allan, many thanks

April 29, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your great review! We’re so pleased to hear you enjoyed your FAW course with Allan.

We’ll be sure to pass on your kind feedback to him. Thanks again for choosing Skills Training Group, and all the best for the future!

Rated 5 out of 5 stars

Value for money

Did my training with Mark he was brilliant and the training was more than i expected,was a bit nervous but really felt confident at the end. Would have never done this any other way all the practice and all did help.

April 29, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your wonderful feedback! We’re delighted to hear you had such a positive experience training with Mark.

It’s completely natural to feel nervous at the beginning, so it’s fantastic to know the training, practice sessions, and support throughout the course helped build your confidence by the end. We’ll be sure to pass your kind comments on to Mark — he’ll really appreciate them.

Thank you again for choosing Skills Training Group, and we wish you every success moving forward!

Rated 5 out of 5 stars

Brilliant training

Brilliant training, made the course fun.

April 29, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your great feedback! We’re really pleased to hear you enjoyed the training and found the course fun and engaging.

We really appreciate you taking the time to leave a review and thank you for choosing Skills Training Group!

Rated 5 out of 5 stars

First Aid at work course review

Great communication with staff to ensure the course went smoothly. great feedback from all the staff taking part in the First Aid at Work Course. It feels great to know we have a good coverage with staff who know what they are doing now. Also good value for money to do the course in-house.

April 15, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your fantastic feedback! We’re delighted to hear the communication and support helped the course run smoothly, and that your team found the First Aid at Work training valuable and engaging. It’s great to know your staff now feel confident and well prepared, and that delivering the course in-house provided good value for money. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Efficient and friendly training day

Efficient and friendly training day ! Useful skills I can apply when needed

April 27, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your lovely feedback! We’re so pleased you found the training day efficient, friendly, and worthwhile. It’s great to hear you came away with useful skills you can apply when needed — that’s exactly what we aim for. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Was very informative

Was very informative

April 27, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback! We’re glad you found the training informative and helpful. We appreciate you taking the time to share your experience and hope the course was valuable for you.

Rated 5 out of 5 stars

I had the best time learning for my SIA…

I had the best time learning for my SIA License. The process was smooth form beginning to the end and their hospitality was top notch. Thank Tom Power for the having time for us during class and also thanks a lot to the skills group for such an amazing opportunity.

March 24, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your amazing feedback! We’re delighted to hear you had such a positive experience while training for your SIA Licence and that the process was smooth from beginning to end. It’s great to know our hospitality and support made a difference. A special thank you for mentioning Tom Power — we’ll be sure to pass on your kind words. We really appreciate your support and are glad we could be part of your journey.

Rated 5 out of 5 stars

Had a brilliant 2 days with Andrew for…

Had a brilliant 2 days with Andrew for a FAW course. He was thorough, engaging and extremely knowledgeable! Highly recommend!

April 24, 2026
Unprompted review
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Reply from Skills Training Group

Thank you for the fantastic feedback! We’re so pleased to hear you had a brilliant two days on your First Aid at Work course with Andrew. It’s great to know you found the training thorough, engaging and informative. We really appreciate your recommendation and will be sure to pass your kind words on to Andrew.

Rated 5 out of 5 stars

Just did my ACS at Skills Training…

Just did my ACS at Skills Training Group and the whole process was very professional. Big thanks to Lauren for getting me in at short notice and really appreciated both Stuart and Iain’s support and knowledge. First class experience all round.

April 24, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thanks for the great feedback on your ACS experience with Skills Training Group.

We’re really pleased to hear the process felt professional and that Stuart and Iain were able to support you well throughout your training. I’ll also pass your thanks on to Lauren for helping get everything arranged at short notice.

We appreciate you taking the time to leave a review and hope to see you again for any future training needs.

Rated 5 out of 5 stars

Good information

Good information

April 24, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thanks for your kind feedback.

We appreciate you taking the time to leave a review and hope to see you again in the future.

Rated 5 out of 5 stars

Pat was amazing and got to lot from it …

Pat was amazing and got to lot from it thanks

April 24, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thanks for your kind feedback.

We’re really pleased to hear you got a lot from the training and that Pat made such a positive impact. I’ll make sure your comments are passed on to him.

We appreciate you taking the time to leave a review and hope to see you again in the future.

Rated 5 out of 5 stars

ACS refreshment

Good knowledgable trainers and very helpful. Relaxed atmosphere but one in which you still have to know your stuff and the trainers help settle any nerves. This is my last refreshment ACS so no more worries in the future.

April 22, 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your great feedback.

We’re really pleased to hear you found the trainers knowledgeable and helpful, and that the relaxed atmosphere helped settle any nerves while still keeping the right level of challenge.

It’s great to know your ACS refresher went well and that you’re now all set going forward. We appreciate you taking the time to leave a review and wish you all the best for the future.

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