Associate was extremely helpful, knowledgeable and efficient. He was able to push my order through to be shipped the same day slightly after the 3 pm cut off so I was able to use my gear (skins) that... See more
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Company details
- #1 of 9 best companies in Winter sport Store
- #5 of 80 best companies in Sporting Goods Store
Information provided by various external sources
Thanks for checking out Skimo Co, North America's first and only ski mountaineering specialty store. Please let us know if you have any questions.
Contact info
Salt Lake City
- skimo.co
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The customer service here is great
The customer service here is great! They really know about the products they sell.
Jeff and Nico are pros.
Jeff and Nico were great and they made sure that I saw everything that I needed in order get to my buying decision. This is not the first time I have worked with them and it won't be the last.
Personal help was what I needed
The personal help with purchasing items was exactly what I needed as a person who is just getting into backcountry skiing. I did this over the phone after viewing equipment on the website. They listened to me and I feel the choices I made with Jeff's help will serve me well this season and for many years.
Great to do business with when I wanted…
Great to do business with when I wanted to change an order.
Everything they do is amazing
Everything they do is amazing. Fully trust them. Best supplier and good luck for them!
Great advice
You gave advice between two ski options I considered and helped me confirm the binding and skins for my desired style and use for backcountry skiing.
Excellent customer service
Excellent customer service. I needed new poles for a race over the weekend so I called on Monday and they were at my house within 2 days! Great experience
Thanks for letting me call to order
Love that I can call you up to order old school style. Easy to make sure my order is correct and I usually gain insight by our conversation
Jeff was a great communicator with lots…
Jeff was a great communicator with lots of ski knowledge, he helped me go in the right direction with my purchase
Great equipment and selection
Great equipment and selection, all at very competitive prices. Fast shipping, packed well, great service. Thanks
Great customer service on the phone 💗
Skimo co gives great customer service on the phone. I don’t like ordering online, I just called them up on the phone and they handle it all. they are very knowledgeable and have what you need.
Great
Very knowledgeable customer service, quick and efficient shipping. Highly recommended!
Above and beyond helpful
Above and beyond helpful. Took the time to really understand my needs. They made thoughtful suggestions, creating a super high level of confidence with my purchase. Delivery was super, and they were all over a problem with one of my boots. Very quick to resolve.
Skimo folks are the BEST
Skimo folks are the BEST! Great customer service and all the knowledge! My new backcountry set up is going to be a game changer! Thank Skimo team for your patients and expertise in helping me find the perfect fit!
Excellent service and support
Excellent service and support
On product:
Need bigger selection of Crazy.it line especially those offered in EU
That would make for better experience
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