SKIMS Reviews 7,025

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers appreciate the quality of the products, often describing them as comfortable and made with good fabrics. Reviewers frequently mention satisfaction with the fit and the overall appearance of the items. The ordering process is often described as easy, and many customers report fast shipping and timely deliveries. However, some people were dissatisfied with the customer service, citing issues with responsiveness and resolution of problems, particularly concerning missing items or returns. There are also mixed opinions regarding product sizing, with some finding it inconsistent or inaccurate, leading to items being too small or too large. A few other people also felt that the product quality was not always consistent, with some items showing poor construction or falling apart after a short period of use.

What people talk about most

Product

Clients share ambiguous opinions on product quality and sizing. Many reviewers express disappointment with... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the amazing fabric, breathability, and... See more

Order

Users describe ambiguous interactions with order. Many customers report issues such as receiving incorrect... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While many customers praise fast shipping, with... See more

Customer service

Consumers express significant dissatisfaction with customer service. Many reviewers report issues such as... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I have purchased once. Sizes are not accurate, look at reviews and even then not accurate. Product I received was quality fabrics, bonus! Customer service 100% horrible. Does not represent th... See more

Rated 3 out of 5 stars

The Balconette bra was definitely what I was looking for as far as a straight neckline for certain shirts, but for the price I do feel like I was expecting more. The quality control just doesn't tota... See more

Rated 3 out of 5 stars

Ordered three items and received only two. Got in touch with the customer service and informed them. I really wanted the item that was missing, it was the first one in the basket. Thought they will se... See more

Rated 4 out of 5 stars

I love skims shapewear. Great compression. I give them 4 stars because after wearing them for a few months the stitching starts to come undone. I even sized up hoping it would fix the problem and the... See more


Company details

  1. #102 of 138 best companies in Women's Clothing Store
  2. #34 of 41 best companies in Activewear Store
  3. #240 of 294 best companies in Clothing Store
  4. #24 of 27 best companies in Underwear Store

Contact info

3.5

Average

TrustScore 3.5 out of 5

7K reviews

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Rated 5 out of 5 stars

Great quality

Everything about shopping at Skims is super convenient. The structure of the app and website is easy to use, the quality of the clothes is always what I expect and it never misses and even beats my expectations.

January 31, 2026
Rated 5 out of 5 stars

Comfort

The bras are the most comfortable I've ever worn. They don't dig into my shin and they stay in place.

January 30, 2026
Rated 5 out of 5 stars

She always slays

I always have a great experience shopping at skims. Love the product. Have some many pieces in every collection. Have no complaints. Keep it up.

January 30, 2026
Rated 5 out of 5 stars

I loved the bralettes that I ordered

I loved the bralettes that I ordered. They are so comfy. The tracking was a little wonky as it states it is not super accurate. I was worried that it was lost as it took 5 days from Fontana to Costa Mesa. But customer service is always very helpful and sweet. Everything worked out great. I love the SKIMS products that I have purchased. Very happy with my experience with them.

January 30, 2026
Rated 1 out of 5 stars

Wrong item sent

Wrong item sent. Difficult to return. Had to either pay for my own shipping in order to get my money back or take just take store credit instead. Even though it was YOUR mistake. Took forever to get the store credit and now the actual item I bought but never received is gone

January 15, 2026
Rated 5 out of 5 stars

Love SKIMS

Love SKIMS! At this point I only wear SKIMS. I do think the fit has changed slightly for the boxer briefs and based on earlier purchases vs newer purchases, the cotton fabric for the Skims Cotton boxer briefs is different. Nevertheless, I still continue to purchase.
Love the colors and the hand feel. Love the fleece sweatshirt/sweatpants as well!
Wish there were more men’s sock options.

January 29, 2026

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