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Company details

  1. Skin Care Clinic

Written by the company

Welcome to Skin-Matters, a unique and highly personalized private skin studio. Located in a discrete, home-from-home setting, we believe there is no other place quite like us in London, or even the UK. We reject generic approaches, focusing entirely on customized care where every treatment is meticulously tailored to your individual skin needs and goals. Our commitment to your skin extends beyond the treatment room. In our upstairs reception area, our expert team is ready to provide a truly personalized skincare consultation. We simplify your homecare routine, ensuring it is as effective as possible to maintain your results. For added convenience, we offer a dedicated online service where your recommended products can be delivered directly to your door. Skin-Matters has also formulated its own unique, industry-leading homecare product: CALMING GEL. This product is rapidly gaining recognition within the beauty industry as the ultimate post-care and recovery gel. Its specialized blend of NAD and antioxidants is designed to repair and heal, making it a powerhouse for soothing skin after advanced in-studio treatments; calming inflamed issues like burns, insect bites, rashes, eczema flare-ups, and acne spots and recharging skin that is simply "not happy." Whether used temporarily for relief or as a part of your daily routine, this gel is designed to repair, heal, and revitalize your complexion. If you are reviewing our CALMING GEL (thank you!) please use CALMING GEL in the review title.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

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Rated 5 out of 5 stars

Simply the best

I LOVE Skin Matters Calming Gel. I've never used a product like it to calm my sensitive skin in seconds. Also great on sun burn and mosquito bits (added bonus!)

Oh, and there's no better place to have a facial in London. I used to work in the beauty / spa industry so I can confidently say this team, led by Joanne, are FANTASTIC.

October 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Joanne Evans: the best there is.

I have been seeing Joanne Evans for 15 years now. She has transformed my skin from tired, blotchy and lifeless to bouncy and radiant - even at age 63. She is a brilliant therapist because she uses different techniques and makes the skin stronger, rather than just blasting it. She keeps the skin young. I am here biggest fan.
Bella Freud

October 19, 2024
Unprompted review
Skin-Matters logo

Reply from Skin-Matters

love looking after you and thank you for your so much for the review! you look and are amazing xxx

Rated 5 out of 5 stars

Amazing home care product

I’ve been having facials with Joanne for many years, she has literally changed my skin. Every month I have the most amazing facial with equally amazing results.
I mentioned to Joanne about my daughter’s appearance of tiny yellow and red spots around her nose and the corner of her mouth. It looked awful. My daughter wanted something natural but effective.
Joanne recommend calming gel. We started using it that evening. Immediately my daughter said it felt less irritated.
The spot like rash started to ease away after applying the gel and leaving overnight. My daughter said it felt cooling and calming and was over the moon with the results. After a couple of days her face was completely clear. Can’t thank Joanne enough.
I’ve started using calming gel now as a weekly overnight mask and my skin looks amazing the next day. I’ve used it for cracked skin, on any breakouts and even a wasp sting!
It really is an amazing product, it’s soothing, repairing and cools the skin and all completely natural.
Highly recommended I wouldn’t be without it.

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

Calming Gel

Recently started using the skin matters calming gel - lovely product. My skin seems much brighter and less angry since I started using it, and it feels like liquid honey on your skin!

July 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Best gel for soothing eczema

After having eczema on my face for nearly 30 years , Jo sent me some calming gel to try, it was amazing i have not had a flare up of eczema  since using the  gel a month ago. All the redness on my face has gone and I feel more confident in myself.  

The gel is also worked really well on an oven burn that I got. 

I will definitely be investing in some more x 

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Phenomenally good calming gel

I bought the skin matters calming gel after having a phenomenal facial with them - I’m a make up artist and thought it would be useful in my kit !
It’s incredible - I take it everywhere .. not only does it calm and soothe any irritation of the skin it is miraculous at reducing any reaction or redness post procedures
I highly recommend this calming Gel

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

I Love Skin Matters Calming Gel so…

I Love Skin Matters Calming Gel so Much.
I use it once a week as a sleep mask and wake up with fresh and dewy skin. It really is an amazing products.
It has become a product that I cant live without it!!

January 10, 2024
Unprompted review

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