skin.software Reviews 

Customer service is horrible especially if you’re unlucky enough to be allocated to Sue. 3 months ago I talked to the nurse practitioner and got my script I paid and it never progressed, I contacted them and had to waited a month for them to get in contact with the compounding pharmacy to tell them they’d missed my order.
Now I’ve paid for my repeat of the same product over 2 weeks ago and the same thing has happened. I have contacted the support team and explained this happened before and all they have done is emailed the pharmacy which the pharmacy has not responded back to. I’ve requested they call directly so it can be sorted on the spot. All I receive is pretend empathy “that must be so frustrating” and being told that I’m a “priority”. When I give them deadlines they ignore my emails. No offers of compensation for my wasted time and following them up to ask them to follow it up for me. My skin will suffer and they do not care. I do not recommend this brand.

Unfortunately purchased the retinol oil and suffered an allergic reaction. My eyes swelled up and itchy skin. Could not use. My skin tolerates prescription retinol from the chemist only so unfortunately can’t use this product.

Good customer service. I accidentally set up two accounts and they cancelled one and set the refund back the next day

I have been using Software for 1 year now. I unfortunately haven't seen results. My skin peels and becomes flakey throughout the day and breakouts are still the same.

Had a great experience with this product, it works really well. I needed to cancel it over the summer (my skin gets too much sun) and customer service were very helpful.

My only gripes would be that I would prefer to have more control around how often they send the subscription (I barely get through a bottle before they send the next one), and make it easier to pause via my account.

It’s been 4 weeks that I am using the treatment provided by skin software for my hyperpigmentation.
The hyperpigmentation was not that bad before but now it’s even worse as it’s very irritated and Inflammed and has got darker .
And when I email the company they don’t reply me whereas they say they will reply within 24 hours
I do not recommend this better spend few hundred and go to a good dermatologist
They don’t know what they are doing
They will only make you buy bottles of products every month for nothing
Save yourself and your skin from getting worse

Don’t fool yourself with the reviews you see