I've followed skin and shape for a while until I made the decision to try their weight loss treatments. Its been a slow journey, I never thought I'd be able to lose weight with PCOS but it's been am... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've had a great experience using Wegovy through Skin & Shape. The whole process has been smooth from start to finish, with excellent communication and customer service throughout. A special th... See more
Company replied
I’ve been delighted with the guidance and support I’ve received throughout my weight loss journey. Whenever I’ve needed help or reassurance, support has always been just a message away. Not only hav... See more
Company replied
I am absolutely loving my experience with the skin & shape. Not only has it help transform my life but it’s also giving me my confidence back after having my four children and not being able to lose t... See more
Company replied
Company details
Written by the company
🩺 UK-registered pharmacy 🍏 Weight management treatments 🤍 Qualified pharmacist prescribers 📦 Fast, discrete delivery
Contact info
Skin and Shape, 5a The Ridgeway, SL0 9HX , Iver, United Kingdom
- Help@skinandshape.co.uk
- skinandshape.co.uk
4.9
Excellent
175 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fabulous
Website is easy to follow and explains all options to enable an informed choice. The support from prescriber was great as is the access to talk whenever needed. Very happy all round 😁
May 13, 2026
Unprompted review
Reply from Skin and Shape
Dear Elizabeth,
Thank you for your lovely review. We're delighted to hear that you found our website easy to navigate and informative, helping you make an informed decision about your treatment. It's also wonderful to know that you felt supported by our prescriber team and valued having access to advice whenever needed. Thank you for choosing Skin & Shape Pharmacy, and we're pleased you've had such a positive experience.
Kind regards, Skin & Shape Customer Care Team
I cannot fault the service provided by…
I cannot fault the service provided by skin & shape. I recommend them to everyone I know seeking weightloss injections. The information you’re given is incredible and the support along the way too. Also their TikTok is super informative. Can’t thank them enough for their support with my weightloss journey.
June 18, 2026
Unprompted review
Reply from Skin and Shape
Dear Phoebe,
Thank you so much for your wonderful review and recommendation. We're delighted to hear that you have found our service, support, and educational content helpful throughout your weight loss journey. Providing patients with the information and guidance they need to feel confident and supported is at the heart of what we do. Thank you for your kind words and for choosing Skin & Shape Pharmacy to be part of your journey.
Kind regards, Skin & Shape Customer Care Team
Really easy to deal with
Really easy to deal with. I had a consult with the pharmacist and she explained everything. I get reminder emails every month and reordering is a simple process. They are also very accommodating with delivery requests as occasionally I’ve needed things delivering on weekends. Totally recommend.
December 30, 2025
Unprompted review
Reply from Skin and Shape
Dear Sue,
Thank you for taking the time to leave such a lovely review. We're delighted to hear that you found the consultation informative and the ordering process straightforward. It's great to know that our reminders, support, and flexibility with deliveries have helped make your experience a positive one. Thank you for your recommendation and for choosing Skin & Shape Pharmacy.
Kind regards, Skin & Shape Customer Care Team
Very user friendly and efficient
Very user friendly and efficient. Good prices. Definitely recommend.
June 18, 2026
Unprompted review
Reply from Skin and Shape
Dear Lena,
Thank you for your lovely review. We're delighted to hear that you found our service user-friendly, efficient, and competitively priced. Thank you for your recommendation and for choosing Skin & Shape Pharmacy. We look forward to continuing to support you on your journey.
Kind regards, Skin & Shape Customer Care Team
Great support from knowledgeable…
Great support from knowledgeable pharmacists. Feel comfortable to be able to ask questions if needed to support my journey. Thankyou
June 18, 2026
Unprompted review
Reply from Skin and Shape
Dear Chloe,
Thank you for your kind review. We're delighted to hear that you feel supported throughout your journey and comfortable reaching out with any questions. Providing knowledgeable, accessible care is incredibly important to us, and we're pleased that this has been reflected in your experience. Thank you for choosing Skin & Shape Pharmacy.
Kind regards, Skin & Shape Customer Care Team
5* all the way…
Quick and easy to order with your own dash board. Very helpfull , concise and knowledable advixe. Always on hand if needed. Next day postage.
On the whole an excellent experience 5* from me.
June 18, 2026
Unprompted review
Reply from Skin and Shape
Dear Kate,
Thank you for your wonderful review. We're delighted to hear that you found the ordering process straightforward and that our team has been able to provide helpful and knowledgeable support whenever needed. It's great to know that the dashboard, communication, and delivery service have all contributed to a positive experience. Thank you for choosing Skin & Shape Pharmacy and for your 5-star recommendation.
Kind regards, Skin & Shape Customer Care Team
As a company great service but wegovy…
As a company great service but wegovy not affective
June 18, 2026
Unprompted review
Reply from Skin and Shape
Dear Anne,
Thank you for your review and for your kind comments about our service. We're sorry to hear that Wegovy has not been as effective as you had hoped. Weight loss medications can work differently from person to person, and factors such as dose, treatment duration, lifestyle, and individual response can all influence results. We would be happy to review your progress and discuss whether any adjustments to your treatment plan may be appropriate. Thank you for choosing Skin & Shape Pharmacy.
Kind regards, Skin & Shape Customer Care Team
I am absolutely loving my experience…
I am absolutely loving my experience with the skin & shape. Not only has it help transform my life but it’s also giving me my confidence back after having my four children and not being able to lose the weight that I’ve gained over the 12 years. I’m finally starting to see myself come back and it’s all thanks just getting in skin & shape. The Customer Service has been absolutely amazing I cannot fault it. I am truly so happy to have found them.
June 18, 2026
Unprompted review
Reply from Skin and Shape
Dear Rey,
Thank you so much for your kind words. Reading stories like yours is exactly why we do what we do. We're delighted to hear that you are not only making progress with your weight loss goals but also regaining your confidence after such a long journey. Supporting patients through these life-changing transformations is a privilege, and we're so pleased that our team has been able to provide the care and support you deserve. Thank you for trusting Skin & Shape Pharmacy to be part of your journey.
Kind regards, Skin & Shape Customer Care Team
Great Support on My Weight-Loss Journey
I’ve had a very positive experience with Skin & Shape. The ordering process has always been straightforward, deliveries have arrived promptly, and communication has been clear throughout. I appreciate the professional support provided and the convenience of managing my treatment online.
The treatment has helped me make progress towards my health and weight-loss goals, and I’ve felt well informed at each stage. Any questions I’ve had have been answered quickly, which has given me confidence in the service.
Overall, I would recommend Skin & Shape to anyone looking for a reliable provider with good customer service and an easy-to-use process.
June 18, 2026
Unprompted review
Reply from Skin and Shape
Hello,
Thank you for taking the time to leave such a detailed review. We are delighted to hear that you've had a positive experience with our service and that you have found the ordering process, communication, and ongoing support helpful throughout your journey. It's wonderful to hear that you are making progress towards your health and weight-loss goals and that our team has been able to provide the information and reassurance you needed along the way. Thank you for your recommendation and for choosing Skin & Shape Pharmacy.
Kind regards, Skin & Shape Customer Care Team
I started my weight-loss medicated…
I started my weight-loss medicated journey with skin and shape and received the best customer care after care and support given. Zuhra was at hand for any of my questions and best price possible too thank you
November 18, 2025
Unprompted review
Reply from Skin and Shape
Dear Muhammed,
Thank you for your wonderful review. We're delighted to hear that you felt supported throughout your weight loss journey and that our aftercare met your expectations. We pride ourselves on being available whenever patients need us. Thank you for choosing Skin & Shape Pharmacy, and we look forward to continuing to support you.
Kind regards, Skin & Shape Customer Care Team
Such a good company if you are thinking…
Such a good company if you are thinking of starting you mounjaro journey ⭐️ the pharmacists was amazing during my consultation. Put my mind at ease with my queries about starting this journey. Product was received really quickly. Also you the option to contact at any time if you have concerns or questions. Highly recommend ⭐️⭐️
June 3, 2026
Unprompted review
Reply from Skin and Shape
Dear Emma,
Thank you for taking the time to leave such a lovely review. We are delighted to hear that you had a positive consultation experience and felt supported when starting your treatment journey. Providing safe, professional care and ongoing support is at the heart of what we do.
Thank you for choosing Skin & Shape, and we look forward to continuing to support you throughout your journey.
Kind regards, Skin & Shape Customer Care Team
Great experience from the start
Great experience from the start. Everything was explained clearly and I felt at ease for starting this journey. It didn't feel like they were just giving a service for money but seemed like they care. It was informative and the delivery was prompt and swift. Would definitely recommend to anyone else especially those who may be a bit nervous.
June 3, 2026
Unprompted review
Reply from Skin and Shape
Dear DS,
Thank you for your wonderful review. We're so pleased to hear you felt supported and well-informed throughout the process. Making our patients feel comfortable and cared for is at the heart of what we do. Thank you for your recommendation, and we wish you every success on your journey!
Kind regards, Skin & Shape Customer Care Team
My experience so far with skin and…
My experience so far with skin and shape has been brilliant. When I’ve messaged I have always had a prompt and helpful reply. Alongside this, I have experienced nothing but knowledgable staff who are more than happy to chat and offer their experience in their profession at any time of the day. I would highly recommend skin and shape to anyone.
May 29, 2026
Unprompted review
Reply from Skin and Shape
Dear Samantha,
Thank you for taking the time to leave such a lovely review! It means a great deal to hear that you've found our team knowledgeable, approachable, and supportive throughout your journey. We pride ourselves on being available when our patients need us, and we're so pleased that you've found our advice and communication helpful.
Thank you for recommending Skin & Shape. We're grateful to be part of your journey and look forward to continuing to support you every step of the way.
Kind regards, Skin & Shape Customer Care Team
Excellent Service
I received an excellent service from Skin and Shape. The process was made very simple with a Video consultation & my order was delivered quickly - and at a great price!
May 28, 2026
Unprompted review
Reply from Skin and Shape
Dear Julie,
We're delighted to hear that you found the process simple and straightforward. Our video consultations are designed to make treatment safe, convenient, and accessible, so it's wonderful to know you had a positive experience. We're also pleased that your order arrived quickly and that you found our pricing competitive.
Thank you for choosing Skin & Shape, and we look forward to supporting you throughout your journey.
Kind regards, Skin & Shape Customer Care Team
Exceptional Service
Absolutely exceptional service from start to finish. The level of professionalism, expertise, and attention to detail was outstanding, and it was clear from the beginning that customer satisfaction is a top priority. Communication was seamless, expectations were exceeded, and the quality of work delivered was second to none. What impressed me most was their commitment to achieving real results while maintaining a genuinely friendly and reliable approach. It’s rare to find a business that combines efficiency, integrity, and excellence so consistently. I would not hesitate to recommend them and will definitely be using their services again in the future.
June 5, 2026
Unprompted review
Reply from Skin and Shape
Thank you so much for your incredibly kind review!
We're truly grateful for your feedback and delighted to hear that your experience exceeded expectations. Providing expert, personalised care and achieving real results for our patients is at the heart of everything we do, so it's wonderful to know that this came across throughout your journey with us.
Thank you for placing your trust in Skin & Shape. We look forward to supporting you again in the future and wish you every continued success on your health journey.
Kind regards, Skin & Shape Customer Care Team
Assessment was straight forward
Assessment was straight forward. The agent that spoke to me was brilliant. So polite and well mannered. Great experience. Hopefully if price good will order again next month.
May 1, 2026
Unprompted review
Reply from Skin and Shape
Dear Farzanah,
Thank you for your kind review! We're delighted to hear you found the assessment straightforward and had a positive experience with our team. Providing friendly, professional support is at the heart of what we do.
We hope to support you again next month and look forward to being part of your journey.
Kind regards, Skin & Shape Customer Care Team
I found Skin and Shape through…TikTok
I found Skin and Shape through scrolling on TikTok, they had a really good offer for first time customers and the lady is so lovely. I placed the order, they booked the call and within an hour of our call my parcel was on the way, then received it the next morning! Honestly this company has been amazing so far. The lady who did my video call was one of the nicest people I’ve ever had to speak with while on this journey!
May 14, 2026
Unprompted review
Reply from Skin and Shape
Dear Danielle,
Thank you so much for your wonderful review!
We're delighted to hear you had such a positive experience from consultation through to delivery. Providing personalised support and making every patient feel comfortable and cared for is exactly what we strive for.
Thank you for choosing Skin & Shape, and we look forward to supporting you throughout your journey!
Kind regards, Skin & Shape Customer Care Team
Great for restarting GLP1
Great- so helpful when I restarted a GLP1 after some time off. Not judgmental at all and offered really helpful advice on my video call which was offered at my convenience. I thought there was an issue with my delivery and my email was immediately replied to- I just hadn’t opened the packaging properly! Great service.
May 13, 2026
Unprompted review
Reply from Skin and Shape
Dear Rory,
Thank you so much for your kind review!
We're delighted to hear you found the consultation helpful and supportive. We're always happy to answer any questions and provide guidance throughout your journey. Thank you for trusting us with your care, and we look forward to supporting you every step of the way!
Kind regards, Skin & Shape Customer Care Team
I saw zuhra on tiktok and felt she was…
I saw zuhra on tiktok and felt she was really good at what she does.i went on to place an order and my first consultation was amazing…my emails were almost immediately responded to as well.my order arrived in just 48hours well packed with ice.i am definitely staying with this pharmacy on my mounjaro journey.keep up the amazing work…excellent customer service by the standards.
May 11, 2026
Unprompted review
Reply from Skin and Shape
Dear Priscilla,
We're delighted to hear that you've had such a positive experience, from your initial consultation through to receiving your treatment. Providing responsive support, expert care, and ensuring medications arrive safely and promptly are all incredibly important to us.
Thank you for trusting us with your Mounjaro journey. We look forward to continuing to support you every step of the way!
Kind regards, Skin & Shape Customer Care Team
Cannot recommend skin and shape enough
Cannot recommend skin and shape enough. I switched providers as felt I was not getting any support. Had a video call with Zuhra and she was just so lovely and very knowledgable and professional. I will not be switching to anyone else they are just the best. Thank you so much skin and shape for helping me on my weightloss journey 🥰
May 13, 2026
Unprompted review
Reply from Skin and Shape
Dear Dawn,
Thank you so much for your kind review and for trusting Skin & Shape with your weight loss journey. We are delighted to hear that you felt supported throughout your consultation and ongoing care. Providing professional, knowledgeable and personalised support is at the heart of what we do, so your feedback truly means a great deal to us.
Thank you again for your recommendation and for allowing us to be part of your journey.
Kind regards, Skin & Shape Customer Care Team
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