Skinbunny Reviews 

899
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 400 reviews, reviewers had a great experience with this company. Consumers frequently report that the products give a noticeable tightening sensation and appear to make under-eye bags look less severe, with many feeling confidence boosted by the results they see. People also mention the routine products leave skin feeling smoother and fresher, which contributes to a lovely, glowing appearance on the face. However, some customers mentioned that the treatment wears off relatively quickly, sometimes lasting only a few hours, or that the product left a visible white or crusty residue after application. A small portion of people also felt that there were strict rules regarding pre-application skincare, such as avoiding moisturiser or certain foundations, to ensure the treatment is effective. Additionally, a minority of users experienced skin irritation, such as burning or developing sore patches after use, and some found no visible improvement in specific concerns like fine lines.

What people talk about most

Product

Clients share ambiguous opinions on product performance and usability. Many reviewers praise the tightening... See more

Quality

People report ambiguous experiences with quality, as feedback on the skin tightening and wrinkle-smoothing... See more

User experience

Consumers find user experience to be ambiguous, as opinions on the product are mixed. Many people report... See more

Delivery service

Users describe positive interactions with delivery_service, noting that orders generally arrive quickly... See more

Customer service

Reviewers mention positive feedback about customer_service, consistently praising the quick responses and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Was skeptical whether there would be a notable difference at first but thought it was worth a try. It does tighten the skin which you can physically feel and makes a marked difference whilst it's 'wor... See more

Company replied

Rated 4 out of 5 stars

I've just bought the Skinbunny eye tightening. So far so good it really does tighten up the undereye area. However, I shall wait to see if the product lasts until the end without clogging up in the... See more

Company replied

Rated 3 out of 5 stars

Whilst it was very good at tightening the skin around the eyes, it didn't do anything for my dark circles and my friend commented that it actually GAVE my fine lines. My main concern is my dark circle... See more

Company replied

Rated 3 out of 5 stars

While the under eye enhancer certainly does work, the rules for applying it are so restrictive that I'm not sure how often I will use it. Apply to clean dry skin - fine - but then no eye cream or mois... See more

Company replied


Company details

  1. Beauty Product Supplier

Written by the company

Home of the skinbunny under eye enhancer & facial contouring system. Here at skinbunny we feel that looking great shouldn't cost the earth, that's why we have worked hard to ensure that our products are packed with the absolute best ingredients and formulations whilst not breaking the bank. We're so confident in our products that we offer a no quibble 30 day money back guarantee! skinbunny.co.uk really is the one stop shop for all things anti aging, helping you to look your absolute best all of the time. As seen on ITV, Channel 4 & Sky.


Contact info

3.9

Great

TrustScore 4 out of 5

899 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.9

All reviews

(899)

358 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good Company to deal with

I always great service especially from Diane she is always so helpful.
Delivery is always on time.
I am always pleased with the product.
Very happy with everything.

May 15, 2026
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Reply from Skinbunny

Hi Sandra,

Thank you so much for your review. We are happy you are getting on so well with us x

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Rated 5 out of 5 stars

Excellent service

Prioduct delivered on time and excellent quality (as usual).

June 10, 2026
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Reply from Skinbunny

Hi Iain,

We are so happy you are having a great experience with us x

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Rated 5 out of 5 stars

Beautiful products that have made such…

Beautiful products that have made such a difference to my complexion and amazing customer service that is second to none.

Thank you Skinbunny ❤️xx

June 8, 2026
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Reply from Skinbunny

Hi Lisa,

Thank you so much for your lovely review. We really do care about our customers and want you to have a good experience coupled with our excellent skin products x

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Orders arrive on time

May 29, 2026
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Reply from Skinbunny

Hi Janet,

Thsnk you so much for leaving a review x

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Rated 5 out of 5 stars

This was recommended to keep and I was…

This was recommended to me and I was sceptical because in my 50 years I have never found a moisturiser that works without making my skin greasy. I soon changed my mind though. This absorbs quickly but still leaves my skin moistueised and feeling and looking better. I'm converted.

June 5, 2026
Unprompted review
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Reply from Skinbunny

Hi Christine,

Are you talking about the Hyaluronic moisuriser !! If so, yes it is light,non greasy and easily absorbed x

Rated 5 out of 5 stars

I watched a video about the products…

I watched a video about the products with Sarah on middle age madness and wanted to give them a try. Really impressed with the skin rejuvenation moisturiser. Love the texture and feel of the cream. Good value for money.
Nice packaging and order arrived quickly

June 5, 2026
Unprompted review
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Reply from Skinbunny

Hi Kim,

Thank you so much for taking time to leave a review. We also love the skin rejuvenation and we are happy that you are getting the benefits from our product x

Rated 5 out of 5 stars

Was totally wrong about this company…

Was totally wrong about this company corrected my issue really pleased with the result

June 3, 2026
Unprompted review
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Reply from Skinbunny

Thank you so much,

I am so happy that we got where we needed to and you felt that you had come away feeling satisfied . It's all about talking things through.

Rated 4 out of 5 stars

Under eye cream

I ordered the under eye cream and had a few questions. I have very bad under eye puffiness and this did not work as well as I had hoped.
I contacted Skin bunny and was communicating with Nicola, who was very helpful and sorted the problem I had out very quickly. I am now going to try more of their products and hopefully get good results.

June 1, 2026
Unprompted review
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Reply from Skinbunny

Thank you Sharon,

We always want you to have the nicest experience and even if things don't always work out as expected,it is still important you feel valued and listened to.

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Rated 5 out of 5 stars

Make every day special

I purchased the morning routine set of face wash, vitamin C serum and moisturiser. They all smell delightful and feel luxurious! I feel really pampered and special every morning - a real boost to start the day! My skin feels smoother and fresher and looks good.

May 14, 2026
Unprompted review
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Reply from Skinbunny

Hi Laura,

Thank you so much for your lovely review. We are so pleased that you are enjoying the product x

Rated 5 out of 5 stars

Under Eye Enhancer

I bought the Under Eye Enhancer, as I sometimes get under-eye bags first thing in the morning that take hours to go.
I was sceptical, so bought the smaller size.
However, it does exactly what's described.
It does have to be well shaken first, and left to dry before applying oil-free makeup. It gives a slightly tight feeling, but skin is left smooth, soft and bags do miraculously disappear!
Easy to order and delivery was relatively quick.

May 10, 2026
Unprompted review
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Reply from Skinbunny

Hi Elissa,

Thank you so much for your review. It really does work!! BUT I have to mention that the shaking is absolutely imperitive to get the correct results. Happy to be of service to you on those eye bags !1

Rated 3 out of 5 stars

Tightens the under eye area

This product does work at tightening the under eye area and you can see an instant improvement. However, it does leave the under eye area feeling very dry and you can’t use your usual eye cream before using this.

May 15, 2026
Unprompted review
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Reply from Skinbunny

Hi Joanna,

Thank you for leaving your review. we do recommend oil free products But agreed it does work best on bare skin.

Rated 2 out of 5 stars

Dry and chalky residue, product does not work

Like other people have commented about the dry chalkiness residue, i can agree. Applied it a few times now, using different amounts an still the same dissapointing results. The tightness feeling is real but didn't do nothing for my fine lines and crows feet. Will not be buying again.

May 23, 2026
Unprompted review
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Reply from Skinbunny

Hi There.

We are sorry to hear that you did not get the results that you wanted. We can eliminate any residue however .. If you want to contact me we can discuss application and or refund. Please get in touch Hello@skinbunny.co.uk

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Rated 4 out of 5 stars

Overall I am pleased with the Under Eye…

Overall I am pleased with the Under Eye Enhancer, I can feel it tightening which is excellent, however I do find a bit of residue is left. Maybe I am not applying it correctly.
I will continue using and decide whether to buy more at a later date.

May 22, 2026
Unprompted review
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Reply from Skinbunny

Hi Sue,

That can be absolutely rectified ! Can you email me and I will send out further instructions. Happy to call also !

Rated 2 out of 5 stars

This does work and is cheaper than the…

This does work and is cheaper than the Strivectin and Peter Thomas Roth alternatives but unfortunately still left a white chalky residue that I couldn't find a way of getting away from.

May 21, 2026
Unprompted review
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Reply from Skinbunny

Hi Beverley,

I really appreciate your review . I want to support you in getting this right as it will be due to application .Please email me on Hello@skinbunny.co.uk

Rated 5 out of 5 stars

My 58 year old face loves it!

Been using the morning and evening routine for a few weeks now and I must say I have noticed a difference with my skin - it’s smoother, feels plumper and the eye cream is a revelation! With the eye cream it was trial and error to start, to get the right amount in the correct area without leaving a residue, but I’ve got it down pat now! I only use it when I know I’m going to wear makeup. I use Max Factor Miracle Touch foundation which doesn’t seem to interfere with the eye cream’s effectiveness and I find it lasts all day. Love the smell of the products, the price is right - just hope my post menopausal skin doesn’t decide to develop a reaction to the creams/serums like it usually does!

May 21, 2026
Unprompted review
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Reply from Skinbunny

Hi Clare,

Thank you so much for this really in depth review of our Under Eye Serum. It is really refreshing to see that you have experimented with your application technique, as unfortunately people can just make a presumption that it does not work.

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