skindoc. Reviews 

660
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company and its convenient online dermatology platform. Customers frequently praise the exceptionally helpful, friendly, and knowledgeable medical staff for putting patients completely at ease during personal consultations. Consumers note that the digital consultation process is extremely smooth, efficient, and remarkably fast compared to waiting for traditional appointments. Reviewers deeply appreciate the highly efficient communication, quick online booking, and prompt email responses provided by the dedicated support team. Some people also felt that the comprehensive care plans provided truly excellent overall value and exceptionally clear medical guidance throughout their entire treatment journey.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the speed, efficiency, and professional medical... See more

Staff

Customers had positive experiences with staff, praising the dermatologists and support team for their... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the simple, efficient, and... See more

Customer service

Reviewers express immense satisfaction with the customer service, frequently highlighting quick response... See more

Product

People report positive experiences with product, noting that treatments effectively clear stubborn acne and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nearing the end of my treatment now, will be completing 7 months. Everything went smoothly, was always able to get an appointment in time, there's a lot of flexibility in the openings, if I have ques... See more

Company replied

Rated 5 out of 5 stars

I had been struggling with acne for just over seven years, starting off mild to then becoming severe. Skindoc started with a video consultation and a chat to work out what will be best for you in... See more

Company replied

Rated 5 out of 5 stars

I couldn’t recommend Skin Doc highly enough. From start to finish, the whole experience has been excellent. All of the staff are incredibly friendly, helpful, and knowledgeable, and they’re always... See more

Company replied

Rated 5 out of 5 stars

Submitted a case on a Friday night and by Wednesday I had my prescription delivered. I am so grateful for this service, and how much they care about helping people with skin issues that don’t get tak... See more

Company replied


Company details

  1. Dermatologist
  2. Doctor
  3. Medical Center
  4. Medical Clinic
  5. Online Pharmacy
  6. Skin Care Clinic

Written by the company

We are the leading UK Digi-physical Dermatology service meaning we offer both digital (online) and in-person appointments. // If you prefer online, we provide affordable and convenient skin care without you even needing to leave the sofa. Our Consultant Dermatologists are all UK-based and ready to help get your skin sorted. // If you want to come see us, we have our flagship clinic in Fulham, London. We can manage nearly all types of of skin, hair, or nail issues. We perform skin surgery, cryotherapy and hundreds of types of investigations too.

Advanced skin treatment

Written by the company

Delivered to you, anywhere in the UK, by expert Consultant Dermatologists.
skindoc is a leading provider of advanced acne treatment online. However, we treat thousands of other skin issues including those involving hair, nails and even your lips and mouth. Come check us out as www.skindoc.uk

Contact info

Promotion box for skindoc.

Refer a friend

Refer a friend and get 10% off your booking, for both of you!

4.9

Excellent

TrustScore 5 out of 5

660 reviews

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This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

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4.9

All reviews

(660)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really happy with my experience

Really happy with my experience. Dr Sree is very knowledgeable and created a treatment plan that felt genuinely tailored to my needs. Communication with the entire team was great throughout, and my skin has never looked better. I highly recommend Skindoc.

January 4, 2026
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Reply from skindoc.

We’re delighted you enjoyed your experience with Dr Sree and our team, and that you’re seeing great results.

Your recommendation truly means a lot to us.

Best wishes,
skindoc

Rated 5 out of 5 stars

Lifesaver

I never leave reviews, but I came across Skindoc after months, years, of scrawling the internet and going to GPs and trying every possible option to manage my hormonal acne which is a symptom of my PCOS. I’d read on forums that Spironolactone can be helpful to manage multiple symptoms, not just acne, and for me an added benefit is that it has helped me manage my previously crippling PMDD (also a symptom). The prices are reasonable, the turnaround is incredible, I was prescribed within 48 hours, and the support is above and beyond what you would ever get via the NHS. I’ve had my questions answered by a doctor the same day, and been completely reassured about any concerns. Can’t recommend enough.

January 2, 2026
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Reply from skindoc.

Hi Stevie,

Thank you for such a kind and detailed review. We’re really pleased to hear that you felt supported throughout the process and that the treatment has helped not just your acne but your PMDD symptoms too.

Knowing that our turnaround time, pricing, and doctor support made a real difference for you is incredibly rewarding. Thank you for trusting us and for recommending skindoc.

Best wishes,
skindoc

Rated 5 out of 5 stars

Very positive - highly recommend

The whole experience has been very positive. From the start the Doctor and all staff at Skindoc have been extremely helpful. If I ever had a question they were very quick and friendly in their response. I would highly recommend the team if you are thinking of any treatment.

December 8, 2025
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Reply from skindoc.

Hi Rebecca,

Thank you for such a lovely review. We’re so pleased to hear that you had a positive experience and felt well looked after by our team.

Providing quick, friendly support is very important to us, so your feedback is greatly appreciated. Thank you for recommending skindoc.

Best wishes,
skindoc

Rated 5 out of 5 stars

Dr Sreedhar Krishna is a wonderful…

Dr Sreedhar Krishna is a wonderful consultant, very funny and kind and will listen to all concerns.

November 30, 2025
Unprompted review
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Reply from skindoc.

Hi Kage,

It’s wonderful to know that Dr. Sreedhar Krishna’s kindness, humour, and attentive care helped create a great experience.

Best wishes,
skindoc

Rated 5 out of 5 stars
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Reply from skindoc.

Hi Claire,

Thank you for the lovely review! It’s wonderful to hear that our attentiveness and warm service stood out.

Best wishes,
skindoc

Rated 5 out of 5 stars

10000% recommend. I'm so impressed with the speed, service, and price

If you're a little bit doubtful about this service like I was before using it, don't be!

It's honestly amazing. I just joined a 7-8 month waiting list on the NHS to try and get Spironolactone for my acne, was desperate and decided to try skindoc. So glad I did. I uploaded my photos Sunday night, and it's now Tuesday morning and I've had my case reviewed by a doctor, who ordered a Spironolactone prescription for my acne, and now my medication is being delivered to me by their partner pharmacy for a VERY reasonable price of £20 (including postage fees) for a 3 month course. I'm honestly so impressed with the service and the price. I 10000% recommend skindoc and using their partner pharmacy to anyone looking to skip the NHS waiting queues without forking out thousands on private healthcare.

I haven't got my medication yet, but I will update in a few months whether my acne is any better!

December 2, 2025
Unprompted review
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Reply from skindoc.

Hi Emily,

We're very pleased to hear that skindoc provided you with timely specialist care and a clear, efficient treatment pathway.

Your recommendation means a great deal to us. We look forward to hearing how you get on over the next few months, and please remember that our team is always available should you need any support.

Best wishes,
skindoc

Rated 5 out of 5 stars

INCREDIBLY fast and well worth the money

I was in need of a dermatology prescription which I would of had
to wait probably around 2 months for if I went through my GP. I found SkinDoc and saw that a photo consultation was only £65, compared to other dermatology practices charging anywhere from £150-£300.

I submitted my case at 4pm today and my ID was verified, case was reviewed and I was given a prescription all by 8pm! I even had a hiccup with my ID because the photo was a little blurry and even with that delay it still all got done so quickly. They also offer a virtual pharmacy which means you can have this whole service done in the comfort of your own home. 100% recommend this company. Big thanks to Penny and Dr.
Hunjan for the fast and effective service. Your health is something worth putting your money into to receive quality healthcare, and SkinDoc is a great place to do so.

December 1, 2025
Unprompted review
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Reply from skindoc.

Hi Simran,

Thank you for sharing your positive experience. Our team works hard to ensure quick, high-quality care, and we’re pleased to hear that your consultation, verification, and prescription were all completed promptly- even with the minor delay.

Your recognition of Penny and Dr. Hunjan is greatly appreciated. Thank you for recommending skindoc.

Best wishes,
skindoc

Rated 5 out of 5 stars

Streamlined Modern Healthcare

I really appreciated Skindoc’s flexibility, especially their extended working hours. They turned what is usually a stressful process into a smooth and easy experience.

November 26, 2025
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Reply from skindoc.

Hi Ben,

We’re glad our extended hours and approach made things easier for you! Thank you for taking the time to share your experience with skindoc.

Best wishes,
skindoc

Rated 5 out of 5 stars

Service is super quick and very…

Service is super quick and very thorough. Staff are very professional and helpful. The only place in the UK to prescribe spironolactone and it really has been a saviour for my skin, and long may it continue I hope!

November 24, 2025
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Reply from skindoc.

Hi Amy,

Thank you for the fantastic feedback! Our team works hard to provide a smooth and supportive service, so it’s lovely to hear your experience reflected that.

We’re so glad your prescription has made a real difference — here’s to continued progress!

Best wishes,
skindoc

Rated 5 out of 5 stars

Absolutely fantastic and smooth…

Absolutely fantastic and smooth experience from start to finish. Dr. Sree is friendly and incredibly knowledgable. Would recommend.

November 26, 2025
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Reply from skindoc.

Hi Charlie,

Thank you for your wonderful review! We're thrilled to hear that you had such a fantastic experience from start to finish. Dr. Sree will be delighted to know you found the experience smooth and knowledgeable. We truly appreciate your recommendation.

Best wishes,
skindoc

Rated 5 out of 5 stars

Incredible service and staff

Skindoc is an absolutely transformative service that enabled me to get a next day appointment with a dermatologist, after being informed the referral waiting time for Isotretinoin treatment with the NHS was several months.

By the time I'd booked, I'd gone through several months of trialling Spironolactone, which ultimately worsened my acne and made me very unwell. My skin had become so bad, I couldn't conceal it with make-up and it was impacting my sociability, work and totally eroding my self-esteem. I couldn't wait months. I needed a solution ASAP.

So far, I've been amazed by Skindoc. I was able to select a derm based on their experience and specialisms and book a next day virtual consultation off the bat.

Before my first consultation, Dr Natalya Fox had clearly attentively pre-read all of my history, and throughout our video call, she listened and asked a bunch of questions. She explained why my skin reacted to Spiro (based on a medical condition I have) and understood I couldn't tolerate specific side effects (joint discomfort, as I'm a very physically active person), so she offered me a flexible dosage plan based on how my body responds to the drug - important, as Isotretinoin is no joke! It's also worth noting she was exceedingly understanding and kind... I've unfortunately had a couple of experiences with dermatologists in the past who have followed clinical pathways repeatedly that don't work / worsen my skin and microbiome (various topicals, oral antibiotics), despite sharing my history and verbalising my concerns about these pathways. I've also had the unfortunate experience of seeing a derm recently who misdiagnosed the problem and refused to prescribe me the meds I needed... These experiences left me feeling deflated and defeated. Being in the care of Dr Fox has been quite the opposite.

Penny McIlvride (clinic manager & lead admin) has been equally excellent. She's sent clear information about how Skindoc works (virtual appointments, at-home blood tests through partner Forth, delivery of medication through partner Phlo etc.), and she's been quick to resolve any queries I've had on the phone / over email.

At a time when my skin has been the absolute worst in my life, Skindoc and its staff has provided nothing but reassurance, excellence and kindness. I'm already very grateful this service exists, and for all of Dr Fox and Penny's help so far.

November 27, 2025
Unprompted review
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Reply from skindoc.

Hi Ella,

Thank you so much for your kind and detailed review! We’re so happy to hear that skindoc has been able to provide the support and care you needed. It’s wonderful to know that Dr. Fox took the time to truly understand your situation and offer a personalised treatment plan.

We’re also glad that Penny has been able to assist with clear communication and prompt support.

We’re honored to be part of your journey and appreciate your trust in us. Wishing you all the best as you continue your treatment!

Best wishes,
skindoc

Rated 5 out of 5 stars

Great experience with skindoc.

I had a wonderful experience with skindoc! The atendente as always very atentious and gave me all the information I needed, always responded quickly and also remembered me of things I needed to do.
The prescription arrived to my address today and I already bouth the medicine.
Thank you very much, skindoc. team! You are great 💛

November 22, 2025
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Reply from skindoc.

Hi Isabela,

Thank you for sharing your positive experience with skindoc. We’re pleased to hear that our team was able to provide you with timely and attentive assistance, and that the prescription process was seamless.

Your feedback reaffirms our commitment to delivering excellent service and ensuring our patients receive the care and support they deserve.

Best wishes,
skindoc

Rated 5 out of 5 stars

Great doctors

Highly recommended skin clinic. I have used them twice and can highly recommend them to anyone

September 10, 2025
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Reply from skindoc.

Hi Irina,

We truly appreciate your wonderful review and recommendation. It’s rewarding to know that you’ve had a great experience with our clinic on multiple occasions.

Best wishes,
skindoc

Rated 5 out of 5 stars

I was impressed by how quickly I got a…

I was impressed by how quickly I got a response to my query. I liked the fact that I could upload photos and ask questions without having to pay for a full consultation. The phlo pharmacy was also speedy.

November 17, 2025
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Reply from skindoc.

Hi Sharon,

Thank you so much for your lovely review! We’re delighted to hear that you received a quick response and found the photo-upload feature helpful. It’s great to know that you felt supported without needing a full consultation. Thanks again for taking the time to share your experience!

Best wishes,
skindoc

Rated 5 out of 5 stars

Felt very personal and professional

Felt very personal and professional, clear and quick communication and easy process to navigate and order from.

November 19, 2025
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Reply from skindoc.

Hi Jen,

Thank you for your thoughtful review. We’re pleased to hear that you found the process smooth and easy to navigate, while still receiving personal and professional service.

Clear communication is something we take great pride in, and we’re happy to know it made a difference for you.

Best wishes,
skindoc

Rated 5 out of 5 stars

No fussing around!

No fussing around, immediately got straight to the point about what would work best for me. Amazing.

November 15, 2025
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Reply from skindoc.

Hi Preet,

Thank you for the kind words! We're so glad you appreciated our direct and efficient approach. It's always our goal to offer clear and effective guidance without any unnecessary delays.

Your feedback means a lot to us, and we look forward to continuing to provide you with great service

Best wishes,
skindoc

Rated 5 out of 5 stars

Skindoc is amazing!!

I was on the NHS waitlist for almost two years for Roaccutane, and when I did get an appointment they cancelled it a further three times before I decided to look online at private options. That’s when I found Skindoc- if you are debating going down this route, I cannot recommend Skindoc enough. I have a very busy work schedule so being able to do everything from home (even the meds being delivered to your door) was a dream, even someone being on hand to answer any questions you have at any time was amazing! I really feel I got a much better, tailored treatment plan than I ever would if I hadn’t gone private, and Dr Sreedhar made the whole experience so easy, always putting my mind at ease and reassuring me with any questions I may have, whilst being so friendly!
It is on the pricy side, but still one of the best priced and accessible private Derm I could find. I struggled with the finger tip blood test so had to pay a bit more for a clinic one, but this was still very easy and reasonable. It was honestly worth every single penny once I got going and it’s so reassuring to know that I can come back any time if I have any further skin issues down the line. It’s stressful to not be able to rely on the NHS for proper care, but Skindoc took every single worry and stress I had away about cancelled and delayed appointments. I genuinely am over the moon with my experience and my skin has completely cleared after 7 months! :)

October 29, 2025
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Reply from skindoc.

Hi Charlotte,

Thank you so much for your glowing review! We are so pleased to hear that your experience with skindoc was everything you hoped for, especially after the challenges you faced with NHS appointments. We believe in offering accessible and efficient care, and we’re happy that our online services, door-to-door delivery, and dedicated support team made the process smoother for you.

We understand that cost is an important factor, and we strive to keep our services as accessible as possible while offering the best in personalised care.

Best wishes,
skindoc

Rated 5 out of 5 stars

Incredible level of service from the…

Incredible level of service from the team at Skindoc - from the doctors right through to the office staff. They had me fully set up with a three month skin plan within 24 hours of my digital consultation. Really impressed and hopeful for the journey ahead.

November 12, 2025
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Reply from skindoc.

Hi Nicholas,

Thank you for your amazing review! We’re so glad to hear that our team was able to provide you with such a quick and thorough service, from the consultation to setting up your treatment plan.

Your satisfaction is our priority, and we’re excited to support you on your skin care journey.

Best wishes,
skindoc

Rated 5 out of 5 stars

So grateful to have found Skindoc

After years of back and forth with the GP trying new creams for my teen daughters acne, we finally got REAL help from Skindoc.uk. It was simple process of uploading images, proving her ID, detailing the issue and discussing medical history. Three recommendations were made based off of these (sometimes a video call can be necessary but not in our case) and she opted for the one she had her sights set on at the start - spironolactone. The fee for the referral is very reasonable and the drugs were also very reasonable. We used their recommended online pharmacy. From the very start of the process with Skidoc on a Monday morning, the medication arrived Thursday morning. I am confident these meds are going to give my daughter her confidence back. My only regret is not finding them sooner.

November 12, 2025
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Reply from skindoc.

Hi Nicola,

Thank you so much for your thoughtful review. We’re truly pleased to hear that skindoc was able to provide the help your daughter needed after the challenges of dealing with acne and navigating multiple treatments.

It’s wonderful to know that the process of uploading images, providing medical history, and receiving a personalised treatment plan was straightforward and efficient for you both.

We understand the frustration that can come with long waiting times and ineffective treatments, and we’re so glad that skindoc was able to offer a better solution in a timely manner.

Best wishes,
skindoc

Rated 5 out of 5 stars

It was very informative and useful

It was very informative and useful. All our concerns were answered and we received a wonderful positive experience.

November 3, 2025
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Reply from skindoc.

Hi Bernadette,

Thank you for taking the time to share your feedback. We're pleased to know that our team was able to answer your concerns and provide a helpful, positive experience.

Best wishes,
skindoc

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