skinexcellenceclinics.co.uk Reviews 140

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Today, I had Silhouette Soft threads with Dr. Strawford. I am blown away by the results already. My face is lifted and it looks sculpted too. I felt so relaxed and at ease. Dr. Strawford is profes... See more

Company replied

Rated 5 out of 5 stars

The Clinic is lovely and so are the staff even before going booking an appointment is easy and they are very helpful. Dr. Strawford is great asks what you want and what your expectations are from the... See more

Company replied

Rated 5 out of 5 stars

I was feeling abit anxious when I arrived at the clinic but Dr Strawford and his team (Natalie & Rebecca) were as always amazing. Dr Strawford took his time to explain fully what to expect in the proc... See more

Company replied

Rated 5 out of 5 stars

Skin Excellence in Plymouth take customer service to another level! The moment I walked through the door I felt relaxed and comfortable. Dr Strawford also immediately made me feel at ease and gave me... See more

Company replied

Company details

  1. Cosmetics Store

Written by the company

Skin Excellence Clinic - the leading clinic in the South-West providing non-surgical cosmetic treatments.


Contact info

4.9

Excellent

TrustScore 5 out of 5

140 reviews

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Rated 5 out of 5 stars

JULAINE

JULAINE
I discovered skin excellence clinic in wells three years ago I popped in to the clinic for some information about the treatments they do and was advised that the treatment that I was researching would not benefit me.
At this point in time, I was unconfident about my appearance and after briefly talking to Dr Strawford and the warm knowledgeable reception I received from him and the team I was keen on having a proper consultation. During the first two years of visiting the clinic i was having treatments that were beneficial and helped improve my appearance which gave me more confidence in myself.
Since having different treatments at the clinic, I was open to anything new to help improve my appearance as it was definitely changing.
At the end of last year Dr Strawford asked me to take part in the new Julaine treatment program where I had the 3 initial treatments over the course of a few months and I was amazed how quickly my skin had improved It became visibly smoother, glowing, more healthy looking and fuller. My confidence has gone from strength to strength, due to the compliments I’ve received since having the Julaine treatment.
A new client that was in the clinic when I went back for a follow-up that just came out of her consultation was really inspired by how my skin looked so much so that she booked in to have the treatment herself without hesitation.
The treatment is noninvasive and not painful. I have been back for a top up because I want to keep the appearance improving

December 2, 2024
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Rated 5 out of 5 stars

5 Star treatment!

Today, I had Silhouette Soft threads with Dr. Strawford. I am blown away by the results already. My face is lifted and it looks sculpted too. I felt so relaxed and at ease. Dr. Strawford is professional, friendly and is excellent at what he does. I also had Ellanse filler in my cheeks, with Dr. Strawford, in 2018 and the results are still fantastic 5 years after.

Natalie is also incredible.

Highly recommend Skin Excellence Clinic, you’ll definitely be in safe and knowledgeable hands!

July 7, 2023
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Dear Trudy, thank you for taking the time to leave us such a valued review with 5 stars. We are delighted that you are happy with the results of your facial rejuvenation using Ellanse and Silhouette Threads. As you are aware Dr Strawford is highly skilled in these two treatments and is a UK and international trainer of other Doctors and Surgeons - Many thanks - The Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

Once again I cannot fault today’s…

Once again I cannot fault today’s experience of visiting Dr Strawford today for derma fillet ( after a very in depth consultation on which treatment best for me )
I felt comfortable and completely relaxed in his care .
I totally feel safe and would definitely not go anywhere else .
I highly recommend his practice as he is really the best !
Thankyou to Natalie who is such a friendly person and makes the experience more relaxed with her lovely personality.

April 26, 2023
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Dear Geraldine
Thank you so much for taking the time to leave us such a lovely review. We really value your positive feedback - Dr Ian Strawford and The Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

I had a very good experience with Skin…

I had a very good experience with Skin Excellence. The reception and admin team are very friendly and helpful, despite the fact I rearranged my apt about 4 times (sorry!). The treatment I received was very good, and I was made to feel comfortable at all stages of my apt. Everything was well explained and the offices are lovely. Good service, I'd definitely use them again.

March 7, 2023
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Dear Sara
Thank you so much for taking the time to leave such a detailed review of your recent experience at Skin Excellence. As a Team we strive to offer a friendly yet professional service and really value our patients. We look forward to seeing you again - Dr Ian Strawford and The Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

Great experience at Wells clinic!

Myself and my mum went to see Dr Sarah Jenkins at the Wells clinic. I spent time beforehand reading all of the reviews etc so thought I would leave my own! This was such a great experience. I was made to feel totally comfortable, I was given all of the info beforehand and Sarah was lovely. The lady who assisted was also great :)! The location and clinic itself was also very clean and nice.

January 16, 2023
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Dear Ellie, thank you for taking the time to leave us a great review with 5 stars. It is really helpful for other patients looking for treatment to read about your experience with Dr Sarah Jenkins and our Nurse, Shannon Franklyn-Miller at our Wells Clinic. Many thanks, Dr Ian Strawford and The Team @ Skin Excellence Clinics

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Rated 5 out of 5 stars

Combination treatment for Urinary Stress & Urgency

I recently had a combination treatment of Morpheus8V, Vtone and Votiva (FormaV) with Skin Excellence Clinics. I have been having ongoing problem's with urinary urgency and stress incontinence and have been feeling very low and depressed about it. I was treated by Dr Ian Strawford who explained what was causing my ongoing issues and the best treatment available.
The combination treatment helps by strengthening the pelvic ligaments and muscle which in turn helps with urinary urgency and stress.
This treatment has been such a life saver and I am so happy that at last there is something out there to help women like myself who are suffering from this rather embarrassing condition that affects our day to day life.
Skin excellence Clinic is very welcoming and professional and I wouldn't hesitate to recommend this fantastic clinic.

October 25, 2022
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Dear Kirsty, thank you for taking the time to leave us a review following your treatment with Dr Strawford at Skin Excellence Clinics. These revolutionary treatments to help with these conditions is life changing and we have helped many women regain control of their lives through these safe and effective treatments. Thank you for sharing details of your condition and experience of these treatments as it will help many other women suffering from intimate health issues such as urinary urgency and stress incontinence and pelvic floor weakness - Thank you, Dr Ian Strawford and The Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant! Beautiful place! With lovely friendly team starting from Carly on the phone and reception team and of course Dr Strawford is so good! Treatments all Quick and easy and no pain! You feel in a safe pair of hands!
Rebecca helped me specifically with choosing some skin care products they have, and am so happy with them; they work incredibly well!
Would most highly recommend Skin Excellence Clinic!!!!

October 18, 2022
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Dear Maria, thank you so much for taking the time to leave us a review with 5 stars. We really appreciate the positive feedback and thank you for sharing your experience. Reading about your experience really helps other patients looking for a Clinic Team and Doctor that they can trust to deliver a high level of service and care to patients - many thanks Dr Ian Strawford and The Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

Consultation... testing the water

I arrived 20 minutes late for my consultation appointment, soaking wet, having got hopelessly lost in Plymouth in a howling rainstorm.

Natalie and Carly couldn't have been more kind, proffering hot tea dry towels and sympathy.

My meeting with Dr S was reassuring, interesting and informative. He's a realist about people's expectations and explained things clearly and concisely. I got the impression not only that he cares deeply about his work, judging by the amount of research he does in evaluating the latest techniques and products, but that he is an expert in his field.

Most importantly, he did not attempt to "upsell" or put me under any pressure to commit to a treatment plan. With the result that my initial apprehension was swiftly replaced with a feeling of confidence, reassurance and greatly looking forward to my next appointment!

October 30, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Dear Theresa
I love this review, thank you so much. It was, as you say, such a stormy, wet day, but we loved that you persevered with our directions and did eventually find the Clinic. We are pleased that after such a difficult start you felt it was worth the effort. We strive to research and offer not only the latest treatments, but ones that we feel offer the best outcomes for our patients. We look forward to welcoming you back to the Clinic in the New Year to start your treatment plan. Hopefully it will be better weather! Dr Ian Strawford and The Team at Skin Excellence Clinics

Rated 5 out of 5 stars

Great experience

The Clinic is lovely and so are the staff even before going booking an appointment is easy and they are very helpful. Dr. Strawford is great asks what you want and what your expectations are from the treatments and explains fully what will be done and what results you should expect. Even after the treatment you can ring anytime to ask questions if you are worried or want to know something.

October 29, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi Lea
It is so kind of you to take the time to leave us such a lovely review with 5 stars. We look forward to welcoming you back to the Clinic - Dr Ian Strawford and The Team @ Skin Excellence Clinics

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Rated 5 out of 5 stars

Competent and respectful treatment

The facilities are good, the staff are friendly and the procedure was clearly explained. There was no rush and everything was carried out professionally and gently with aftercare opportunities available.

October 27, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi Mr Trenerry
Thank you for taking the time to leave us a review with 5 stars. We always welcome feedback from patients and glad to read that you had a good experience. We hope you are recovering well from your treatment - Dr Ian Strawford and The Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

I went to the Skin Excellence clinic to…

I went to the Skin Excellence clinic to see Dr Mihaela Coman and Dr.Ian Strawford for mole removal. The tratament itself was pain free, efficient and is already healing very well 3 days later. I would not hesitate to recommend the clinic to anyone, the team are friendly, professional and it was a great experience from beginning to end. Thank you very much

October 23, 2021
Unprompted review
Rated 5 out of 5 stars

Will 100% be returning.

So professional.
Felt very relaxed from the minute I stepped into the clinic. Felt reassured, and was shocked how quick, easy and completely PAINLESS the procedure was. Didn’t even feel the injection of local!
The clinic is extremely clean, felt very safe in there considering all “covid” situations. Will 100% be returning for further treatments in the future.

October 21, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Dear Danielle, thank you so much for leaving us a great review with 5 stars. We always appreciate patients taking the time to share their experience as this helps other patients looking for similar treatments - Dr Ian Strawford and The Team @ Skin Excellence Clinics.

Rated 5 out of 5 stars

Incredibly helpful, professional and knowledgeable

Ian and his team are incredibly helpful and knowledgeable and listen to your concerns with great care and upmost sincerity. Very professional beautiful clinic too. Highly recommended.

October 9, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi Elaine, thank you for taking the time to leave us a review with 5 stars. We always welcome positive feedback from patients, so thank you for sharing your experience - Dr Ian Strawford and The Team @ Skin Excellence Clinics

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Rated 5 out of 5 stars

Such a lovely experience as always

Such a lovely experience as always. Relaxed atmosphere and it feels like there are new treatments available each visit.

October 6, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi Anna
Thank you so much for taking the time to leave us a review with 5 stars. As a business we research and evaluate new treatments all the time so that we can offer the best range available to suit our patients' needs - Dr Ian Strawford and The Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

Relaxed professional environment

Relaxed professional environment. Nothing was rushed and everything was explained fully.
Very pleased with the treatment that was tailored to my needs.
Highly recommended.

September 9, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi Sue
Thank you for taking time to leave us a review about your experience with Dr Strawford and the treatment that you have had. We look forward to seeing you again soon - Dr Ian Strawford and The Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

Dr Stratford is Harley street quality…

Dr Stratford is Harley street quality in the middle of the countryside. A rare find.

September 6, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi Matthew
Thank you so much for taking the time to leave us a review with 5 stars. We look forward to seeing you again soon - Dr Ian Strawford and The Team @ Skin Excellence

Rated 5 out of 5 stars

Highly recommended

Skin Excellence in Plymouth take customer service to another level! The moment I walked through the door I felt relaxed and comfortable. Dr Strawford also immediately made me feel at ease and gave me to time to consider which treatments would be best for me without any pressure. I had my treatment the same day as my consultation and am delighted with the results. Thank you Skin Excellence - what an amazing service

September 3, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi Andrea
Thank you for taking the time to share your experience with others and to leave us an amazing review with 5 stars. We are so pleased you are happy with the service you have received and that you are delighted with the results of your treatment. We look forward to seeing you again soon - Dr Ian Strawford and The Team @ Skin Excellence

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Rated 5 out of 5 stars

Ellanse filler

This was my second time having Ellanse filler with Dr Strawford, the first time being two years ago. I had the filler around the under eye / cheek area which helps give me a fuller look to my face. There was barely any bruising following the treatment. Highly recommend Dr Strawford.

August 31, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi Lawrence
Thank you so much for leaving us a review with 5 stars. We always welcome positive feedback and thank you for sharing your experience. We look forward to seeing you again soon - Dr Ian Strawford and The Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

Well done Skin Excellence!

I have attended Dr Strawford’s clinic on quite a few occasions now and I am always very pleased with the treatments. It almost feels like doing home!! So friendly and caring. Would never go anywhere else!
Well done Skin Excellence!

August 29, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi Linda
Thank you so much for leaving us a lovely review with 5 stars. We always look forward to you coming to the Clinic and we are so pleased you are happy with the results of your treatments. Dr Ian Strawford and The Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

Delighted with the results of my…

Delighted with the results of my treatment. Dr Strawford and his colleagues were very professional and reassuring before, during and after my treatment. Great communication throughout.

August 23, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi Amanda
Thank you so much for sparing the time to leave us a review with stars. We always welcome positive feedback and appreciate you sharing your experience with others. We look forward to seeing you again soon - Dr Ian Strawford and The Team @ Skin Excellence Clinics

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