I’ve been searching for halal bovine collagen in the UK for a long time, and I finally found SkinPep! My order arrived today, and to my surprise, it came with so many free samples — marine collagen s... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Superb product,I ordered the collagen marine and like others I also got a lot of free samples.My nails and hair have always taken ages to grow,how ever since taking these capsules my nails are growing... See more
I honestly think it’s too soon for me to comment as I haven’t used enough of the product yet. I am a returning customer and truly believe in this company, delivers what it promises. I am positive t... See more
Just received my first order of double hydrolysed marine collagen. Arrived within 2 days of ordering along with a voucher for unlimited orders & a bunch full of samples. Can’t wait to try them alongs... See more
Company details
Written by the company
SkinPep® Premium Aesthetic SkinCare -Korean-Inspired Glass Skin - For over 15 Years, Our British-Born Brand, Has Been Pioneering Advanced Skincare & Hydrolysed Collagen Supplements Inspired By The Science Of Korean Cosmeceuticals. Our Multi-Layered Formulations With Cell-Communicating Encapsulated Growth Factors, Clinically Dosed Botanicals & Double-Hydrolysed Collagen Peptides Are Designed To Work In Harmony With Your Skin To Deliver Results You Can See, Feel & Trust. Our Mission Is To Provide Exceptional Customer Service While Delivering The UK’s Finest, Clinically Proven Health & Beauty Essentials — With A Price Match Guarantee, Direct To Your Door.
Contact info
Saint John Street 145-157, EC1V 4PW, London, United Kingdom
- skinpep.com
4.8
Excellent
596 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Good product price and delivery
February 1, 2023
This product is lovely.
This product is lovely. Since using Olay for years I realised I was getting sore eyes and it took a whole to discover that Olay had changed. Since using SkinPep I have beautiful skin without and irritated eyes. The collagen renewal is my favourite.
February 1, 2023
Unprompted review
I received my package here in the California
I received my package here in the States in a timely manner and all items ordered were there plus the free gifts mentioned.
February 7, 2023
As always Excellent!
As always, really happy with tge products and again some lovely freebies! Big fan
January 21, 2023
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Great service & quick delivery. .
Buying on line was always easy and straightforward. Products are aways packed with care and free samples are also nice to receive .as give you a chance to try new products. Great service
January 20, 2023
I love these products and the offers…
I love these products and the offers are amazing. Super fast delivery
January 20, 2023
Amazing product
Amazing product, I have been using it for couple of years now consistently and saw significant improvement. My nails are stronger, my face is plumped up :) I always had dry hair and use bundle of other products for better hair so it’s hard to notice the difference. BUT overall highly recommended. My only request would be to pay a bit more attention to packing products. Some times it’s packed correct amount and other times less. Otherwise it’s quick delivery, great value for money and does exactly what it’s suppose to 🙂
May 4, 2022
Collagen capsules
Quick and easy to find products , great offers and super fast delivery
And the product is great too, skin feels and looks great
It’s the nu nu collagen capsule
December 27, 2022
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As always despatched quickly & great service.
As always despatched quickly. Ordered on 23rd & despatched the very next day. Unfortunately due to postal strike only received it today! (3rd Jan) but very pleased to get it as always.
January 3, 2023
Great service and I just adore your…
Great service and I just adore your products :)
December 20, 2022
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The product was oxidised meaning…
The product was oxidised meaning unusable. The problem is that you knew about it and still sold the products.
December 2, 2022
Reply from Skin Pep
Dear Santiago, we pur up a very large clear message on our product page to say the serum was partly oxidised (however it was safe to use and still 1 year within its expiry date) but we still had hundreds of requests to contune to sell this so we made a 95% discount and made it crystal clear about the condition of the goods.
The stock quickly sold out and the product has now been discontinued. it is never ever our intention to upset any customer and we have already issued you with a full refund the moment we receved your complain. we have learned from this sitation and will never ever offer a masively discounted less then perfect product for sale again no matter how many request we get from our happy loyal customers.
Warm regards
SkinPep Customer Services
Receiving today my order I was offended…
Receiving today my order I was offended by your gift that you sent me with my order. Are you embarrassed to send me a used empty tube called "extra free samples"??
I am disappointed..🙁
I have photos, but shame I can’t to upload them.
Continued: that is reply to costumer service- Aren't you ashamed to lie to the public? Yes, your agent called me and promised to send me an apology in the form of your product, where it’s? since that call I have not received anything what you promised….for more than a year! and I don’t order anything from your company….why are you lying? This is already an insult!
November 29, 2022
Unprompted review
Reply from Skin Pep
Dear Osky we called you to discuss this and you told us that one of the free sample serums we sent you was empty. We explained that over 100'000 of these sample tubes were produced and there must have been a faulty one in the batch, which is normal for such a large production.
We explained that it was not used, just empty and we then sent you a whole set of multiple samples worth over £40 and you promised to update your review to explain that we would never ever in a million years send used samples to our happy loyal customers. We notice that you have continued to purchase from us regularly over the years, since this message was first published and thought it would be prudent to explain the situation on this highly regarded reviews platform.
Warm regards
SkinPep Customer Services
I love the feel and smokey smell of the night…
The dermal roller is fantastic, and I love the quick absorption and smokey smell of the night moisturising cream. Nothing else like it (most creams that have a smell are floral fragranced, which I really dislike).
November 8, 2022
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Products are amazing and effective…
Products are amazing and effective without the pricey price tag. Love that their products are healthy for the skin and that Skin Pep value customers by sending free samples with orders.
Definitely recommend
October 22, 2022
Beautiful Skin
The chap at skinpep was extremely helpful with the products and really knew his stuff, I’ve used skinpep now for a few years and my skin is glowing.
October 14, 2022
Lovely products.
I love Skin Pep products my skin feels and looks lovely.
They are affordable the service is so good and you get lots of free samples.
October 11, 2022
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