Skinsouthwest Ltd Reviews 

145
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Brilliant Endymed treatment! I started my Endymed journey in March 2019 and haven't looked back. Following an initial course of 6 I now visit for top ups every three months. I have noticed such a di... See more

Company replied

Rated 5 out of 5 stars

Great Clinic! Visited last week for my filler, Dr Pradnya is absolutely excellent at what she does, very knowledgeable and caring. I'm over the moon with the results! As I spent over £300 I received a... See more

Company replied

Rated 5 out of 5 stars

The team at Skin South West are fantastic, and will go above and beyond to make you feel at ease! Dr Pradnya is so welcoming and professional. She listens carefully to all of your queries and provides... See more

Company replied

Rated 5 out of 5 stars

I’ve been going to Skin southwest for my lips and Botox, since they first opened 4 years ago. I’m always super impressed with the results and love visiting their beautiful salon in Southernhay! I woul... See more

Company replied

Company details

  1. Cosmetics Store

Information provided by various external sources

A Harley Street trained dentist led Cosmetic Clinic for facial rejuvenation that offers skin tightening. Silhouette Soft threads, Ellanse collagen stimulating fillers as well as results driven Award Winning Skincare. We offer the latest treatments in Skin rejuvenation for optimal results. Clinic also available at Harley Street Dental Studio, London


Contact info

4.8

Excellent

TrustScore 5 out of 5

145 reviews

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4.8

All reviews

(145)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Rude and bullying Dr

I choose here based on the good reviews and wow was I mistaken. I booked in for a consultation for lip fillers and paid £40 for this. When I arrived for the appointment the receptionist was lovely and told me to take a seat but from then on it went downhill. Dr pradnya introduced herself and from the off was a little condescending and pushy, she seemed to be over pushing the products and the clinic and it was just a bit awkward. She even went so far as to pick up the awards they’d won and bring them over to me like she was trying to prove something. Anyway, I fill in the form and we go to the consultation room. She looks at my face and rudely starts saying she “doesn’t normally do people this young but she’ll make an exception “ (if obviously said my name on the phone etc and it was no issue , and I was 18). She begins to look at my face telling me everything I ‘need doing’ , recommending 1ml in my lips , filler in my chin and jaw, even making comments saying she “can tell why I want it I look so out of proportion” and not in a gentle or constructive way. She then asks if I want to go ahead with the procedure straight away. I tell her I’d have to think about it because obviously what she suggested doing was HUNDREDS of pound more than I’d booked in for , and because by this point I felt quite upset and degraded and just wanted to leave . Her tone then got even worse and she told me that I have “wasted her time and her time costs money” - even though I’d only been there about 20 minutes and I had paid £40 for the consultation. I left feeling bullied and shocked that someone this rude actually gets clients. If you are looking for somewhere to go do not go here, do not support this type of bullying behaviour, there are many other great local businesses that I have since been to that are cheaper and more professional.

March 3, 2020
Unprompted review
Skinsouthwest Ltd logo

Reply from Skinsouthwest Ltd



In response to your review,firstly I would like to sorry that you felt you had to write a review that made you feel you had to give us 1 star.

At Skin Southwest, patient satisfaction and service is paramount to us as well as the patient journey and experience at the Clinic.

It was certainly not our intention to make you feel that way as we value all our patients.

Dr Pradnya is a dedicated professional and would only ever discuss what is best for you and if she came across direct and straight to the point, this is just her personality and certainly did not wish to cause you any upset.

We would very much like the opportunity to see you again as we only saw you for a Consultation and try and rectify how you felt about us.


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Rated 5 out of 5 stars

I had my consultation and augmentation…

I had my consultation and augmentation on the same day, Dr Pradnya made me feel at ease, talked me through all and any concerns, risks and possible outcomes and information on how to deal with them and contact her, if needed.
She then offer words of encouragement throughout the procedure to help me to the end.
The reason I chose her was because she specialises in natural lip fillers and is also a licensed dentist.
All in all, the consultation/procedure took 30-35 minutes to complete and I left happy.
I really do recommend to anyone thinking of having fillers to go have a chat with her, I’m sure her warm personality alone will win you over 😊

February 26, 2020
Unprompted review
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Reply from Skinsouthwest Ltd

Oh thank you so much for your lovely review!
I am delighted at your in depth review which will hopefully help other patients decide whether to choose Skin Southwest or not!
We look forward to seeing you again soon
Dr Pradnya & her Team

Rated 5 out of 5 stars

I would highly recommend a visit to skin southwest

I would highly recommend a visit to this beautiful little clinic. Dr Pradnya Apte is obviously passionate about helping her clients and provides an amazing service. The atmosphere is friendly and relaxed and all the team really take care of you. Very pleased with my results.

February 3, 2020
Unprompted review
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Reply from Skinsouthwest Ltd

Thank you for your lovely review Mary. We look forward to seeing you again soon - Dr Pradnya

Rated 5 out of 5 stars

My first time at Skin Southwest was for…

My first time at Skin Southwest was for a patch test for IPL to treat thread veins on my face. Had a consultation with Kayla who was brilliant, she put my mind at rest as I was a bit nervous, and talked me through the procedure. She did the patch test and the results were instant. Back 10 days later for the full treatment, slightly more painful this time but amazing results and again Kayla was brilliant and really helpful. Would highly recommend

February 1, 2020
Unprompted review
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Reply from Skinsouthwest Ltd

Thank you Sarah for your honest review re your IPL treatments.
We most certainly look forward to welcoming you back soon to the Clinic,

Rated 5 out of 5 stars

Fire and Ice facial

I recently had the pleasure of experiencing Skin Southwest’s Fire and Ice facial, carried out by Charlotte.
I did not have great expectations, having had treatments at other establishments in the past, where I felt no improvement afterwards. However, the Fire and Ice facial is in a league of its own! I can see why it’s called the Pre Red Carpet treatment.
My skin was so soft and glowing afterwards and still is 1 week later. It unclogged and shrank my large pores, smoothed out my lines and wrinkles and evened out my skin tone. What more can you ask for?
I needn’t have worried that my sensitive skin might be irritated by the treatment, there was zero redness or irritation afterwards.
I highly recommend this treatment to anyone wanting to give their skin a lovely boost.

February 1, 2020
Unprompted review
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Reply from Skinsouthwest Ltd

Thank you Rachel for your lovely review of the coveted A lister favorite, Fire and Ice Facial.
It is a resurfacing treatment designed to allow a controlled exfoliation which requires zero downtime so you are red carpet ready!

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Rated 5 out of 5 stars

Highly recommended skin southwest

Highly recommended skin southwest very friendly and welcoming clinic, been getting facials done and pleased with the results so far skin is looking better and is feeling a lot better, always leaving with glowing fresh skin looking forward to the next one!

November 26, 2019
Unprompted review
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Reply from Skinsouthwest Ltd

There is nothing like being skin confident and we are delighted that we are helping you achieve this!

Rated 5 out of 5 stars

Amazing results

Highly recommend Dr. Pradnya from Skin Southwest. She really knows her stuff. Clean environment, only uses quality products. Very happy with my results after having lip fillers.

November 22, 2019
Unprompted review
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Reply from Skinsouthwest Ltd

Thank you Charlie for your lovely review!!

Rated 5 out of 5 stars

Highly recommended, great results

I visited Skin Southwest as I was interested in hair removal on my underarms as well as teeth whitening.
Kayla carried out the IPL in a professional way and made me feel completely at ease. The results have been great and I wouldn’t hesitate in recommending anyone to try it if they have their own concerns.
Dr Pradnya looked after my teeth whitening which again, was a quick and effective process which was done in a professional manor.
Thank you all at Skin Southwest for helping me and making my experience both enjoyable and rewarding.

November 13, 2019
Unprompted review
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Reply from Skinsouthwest Ltd

Thank you for your lovely review after your treatment with Kayla. We look forward to seeing you again soon- Dr Pradnya

Rated 5 out of 5 stars

Definitely would recommend!

I would definitely recommend Skin Southwest. Dr Pradnya and the entire team are very welcoming and professional, and very good at putting you at ease. I had a non-surgical rhinoplasty and safety was Dr Pradnya’s first concern, which was taken care of perfectly via a number of appointments to ensure the procedure was done in safe stages. I’m very happy with my nose and happier that I felt safe and welcomed the entire time.

November 6, 2019
Unprompted review
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Reply from Skinsouthwest Ltd

Delighted that you are happy with your new nose!!

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Rated 5 out of 5 stars

Wow...

Wow.... I am absolutely delighted with my treatments at Skin South West with Dr Pradnya.She is a very experienced Professional lady who knows exactly how to make you feel at ease and advise you what is right for you.Her clinic and support team will make you very welcome and give you the best personal attention.Thank you so much Skin South West for giving me back my confidence.Jackie

October 25, 2019
Unprompted review
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Reply from Skinsouthwest Ltd

Thank you Jackie for your kind review. Reviews like yours make my job worthwhile! - Dr Pradnya

Rated 5 out of 5 stars

EXCELLENT SERVICE

Just got my facial done today by Kayla and I can already see a huge difference in my skin. Kayla's customer service was amazing, and I felt very comfortable. It was very informative and I am so impressed . Will definitely be going monthly!

October 16, 2019
Unprompted review
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Reply from Skinsouthwest Ltd

Wow! Glad you enjoyed your treatment with Kayla. We look forward to welcoming you back to the Clinic soon,.

Rated 5 out of 5 stars

Amazing service

Amazing service, friendly, professional, Kayla who did my electrolysis on a big wart on my face, was very reassuring and talked me through each stage. Will be using them again soon for skin tag removal.

September 24, 2019
Unprompted review
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Reply from Skinsouthwest Ltd

Thank you for taking the time to write a review for us! We look forward to seeing you again soon at the clinic - Dr Pradnya

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Rated 5 out of 5 stars

Excellent Skincare Clinic.

I have visited Dr. Pradnya several times this year for treatments at her lovely, bright clinic in Exeter. The last visit I had a skin thread lift to tighten and lift my jowls. I am so delighted with the outcome and even my friends have noticed a subtle difference! Pradnya is a skilled,dedicated practioner who cares deeply about her clients and how she can achieve the best possible outcome for them. I was immediately at ease in her company and everything is explained clearly. Having a background in dentistry, Pradnya knows all about facial structure and aesthetic contour and symmetry. Her talented team are always on hand to help with anything, be it a cold compress or a cup of coffee. I would not go anywhere else.

August 6, 2019
Unprompted review
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Reply from Skinsouthwest Ltd

What a lovely review Heather- thank you so much for taking the time to write such a detailed review! I look forward to welcoming you again soon to Skin Southwest.

Rated 5 out of 5 stars

Best facial EVER

I have just had an amazing ‘signature facelift facial’ with Kayla at Skin Southwest. I am so happy with my overall experience at the clinic and the results achieved after just one treatment. The products Kayla used were lovely, she explained each step of the facial and now my normally dull skin is absolutely glowing. The clinic is beautifully decorated, has a relaxing atmosphere and all of the team are super friendly and passionate about their work. I would not hesitate to recommend Skin Southwest to others looking for a professional high-end experience.

July 27, 2019
Unprompted review
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Reply from Skinsouthwest Ltd

Thank you Michelle for your lovely review! And your skin looking all glowy afterwards makes us super happy! We look forward to seeing you again soon!! - The team at Skin Southwest

Rated 5 out of 5 stars

Professional and lovely clinic with a lovely team, can't wait to book again

Very professional and clean clinic. I was made to feel at ease by Dr Pradnya and her team were all so lovely. Appropriate advice was given for other treatments and I couldn't be happier with the results from my first appointment, worth the travel!

July 21, 2019
Unprompted review
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Reply from Skinsouthwest Ltd

Thank you Erika for your review. We look forward to welcoming you again to Skin Southwest!

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Rated 5 out of 5 stars

Ellanse

In an industry dominated by hype, Dr P is refreshingly honest and direct, down to earth and passionate about what she does. If you aspire to pillow cheeks, a 'trout pout' and a frozen forehead - then don't come here!

Pradnya's speciality is natural enhancement, particularly with respect to mature clients and her skilfully executed collagen boosting treatment is second to none. Highly recommended!

July 15, 2019
Unprompted review
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Reply from Skinsouthwest Ltd

Thank you for your honest review!
We appreciate you taking the time to write it and look forward to seeing you again soon.
- Dr Pradnya

Rated 5 out of 5 stars

Professional delivery of first class Customer Service

I am honoured to write this review for Dr Pradnya Apte and her team. A very professional business who deliver first class customer service, ensuring our experience from start to finish is exceptional, very efficient, knowledgeable and nothing is too much trouble. Being an accredited customer service trainer I can assure anyone wanting the personal touch, looking for quality products and advice on any procedures then please visit skin south west, I cannot recommend enough.

July 14, 2019
Unprompted review
Skinsouthwest Ltd logo

Reply from Skinsouthwest Ltd

Thank you Suzanne for your lovely review. With regards to your occupation, I am delighted that we have met your expectations!
We are happy that you have had a positive experience and looking forward to seeing you again soon.
Kind regards
Dr Pradnya, Owner

Rated 5 out of 5 stars

Dr Pradnya is fantastic

Dr Pradnya is fantastic. Always made to feel welcome and comfortable, fillers were painless and very happy with the results. Highly recommend!

July 13, 2019
Unprompted review
Skinsouthwest Ltd logo

Reply from Skinsouthwest Ltd

Thank you for your lovely review! I look forward to seeing you soon- Dr Pradnya

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