Skipperi works great in Stockholm. Plenty of boats in multiple locations with a lot of places to explore! Before signing up, make sure you understand that it is a subscription service with a monthly... See more
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See what reviewers are saying
Terrible customer experience. Our family wanted to stop using the service, but you are automatically rolled over to the next year if you don’t stop the payment before the season is due. Skipperi are i... See more
Company replied
First time in Sweden i saw a company who hide details. I dont not recommend anyone to hire boats or take membership with Skipperi. - they charge money from your credit card when ever they want - th... See more
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I have been using Skipperi for two years now and I am very happy with the service. It's always nice service at customer service, it's a lot better than owning your own boat, I've had great boat trips... See more
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Company details
Information provided by various external sources
Skipperi är en mötesplats för båtar och båtförare. Privatpersoner och företag kan lägga ut sin båt för uthyrning. Vem som helst som enligt båtägaren har tillräckliga kunskaper och erfarenhet kan hyra en båt. Det är båtägaren som beslutar vem som får hy...
Contact info
Sweden
- skipperi.se
3.5
Average
48 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Customer service manner
Skipperi Sweden has to work on its' customer service manner. They sound unpleasant and not very professional most of the times. Maybe a competition in the market will adjust their behavior towards customers.
July 7, 2022
Unprompted review
Reply from Skipperi
Don't know what this is regarding but of course we should be professional and can only excuse if that haven't been the case. Have there been som misunderstaning? When it comes to competition we welcome it – or branch colleagues as we see them as we think sharing services is a good benefit for a lot of people.
Skipperi sucks
First time in Sweden i saw a company who hide details. I dont not recommend anyone to hire boats or take membership with Skipperi.
- they charge money from your credit card when ever they want
- there agreement doesn't end with season
- if anything happened to boat they charge what ever they want without providing the details
June 29, 2022
Unprompted review
Reply from Skipperi
This is not true. We do not hide details. Regarding the agreement it is clearly stated in the contract – and even highlighted in the summary at the top of the page, that it is an ongoing subscription. We also send out reminders about how and when you need to resign if you do not want to stay in the service.
We can still improve though, and we have, this year we also offer the contract in English to further limit the risk of misunderstandings.
Properly solved by Skipperi: Went from 12 month payment to double the amount in 6 months, unwilling to cancel my contract after this change.
I was very happy when Sales contacted me that it was possible to spread the expenses over the full 12 months of the year, and enjoy the service in the summer months.
Then I got a unpleasant surprise, my bank details showed Skipperi booked off double the amount, and after asking why, Customer Service stated that the 12 month payment option no longer exists, and that they changed it. If I do not agree, too bad, you can not cancel at this time in the year.
After posting on their socials to figure out if other people had been affected, they did reach out to me and resolved the issue to my pleasing, nonetheless this should have never happened in the first place.
June 21, 2022
Unprompted review
Reply from Skipperi
Nice to hear that you enjoy the service and sorry for the lack of information about the change of payment options.
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