While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered bespoke skirting boards from Skirtech. Good production time and quality product. Great communications too from the company Sales Sept after the courier delayed the delivery, Skirtech were mos... See more

Rated 5 out of 5 stars

Wow- what a brilliant company to use- I bought oak skirting, my joiner said they were such good quality- they look so elegant- we have oiled them- beautiful. I need some more skirts - spoke to a l... See more

Rated 4 out of 5 stars

I should state l, the products I have received are great. The delivery company they use leave a lot to be desired, but as a small business you can tell they care because they phone you when a... See more

Rated 5 out of 5 stars

I’ve had a fantastic experience with the customer service from John at Skirtech. He has been incredibly helpful, patient, and knowledgeable. He took the time to make sure I got exactly what I need... See more

4.5

Excellent

TrustScore 4.5 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good products, Great Communications

Ordered bespoke skirting boards from Skirtech. Good production time and quality product. Great communications too from the company Sales Sept after the courier delayed the delivery, Skirtech were most helpful in resolving the issue. Recommend this company

April 16, 2026
Unprompted review
Advertisement
Rated 2 out of 5 stars

50% loss on all returns or exchange

Firstly The products were good.
But the customer service wasn’t.
I ordered £450 worth of skirting boards.
The Skirting boards were primed but came with all sorts of black marking on them and paint markings on the back. They were clearly a returned product, but this was okay.
I ordered a few with recessed backs, and to my own fault they were not deep enough . I decided I no longer wanted the products I wanted to return all of them.
The response I received was that as it was my error 50% will to be cut from the returned items, despite the fact that i called the next day of delivery. I was told they wont be resealable, when they had clearly sent me returned items. No exchange was available for any other items and collection of the items would be a £50 fee off as well..
Nowhere on the website that does it state you lose 50% on returns.
As the loss was financially too great for me, re-sold these online myself that’s a better price.
I won’t order from skirttech again, and I personally would not recommend them as their customer service it’s very poor

March 2, 2026
Unprompted review
Skirtech logo

Reply from Skirtech

Hi Donus, thank for your reiterating our terms and conditions. You're correct, returned items unless manufactured incorrectly are subject to a 50% refund only. The is written in our - returns and refunds policy, for more information I suggest you read it. We have manufactured your order as per your request via the shop, the specification you have selected is unfortunately your mistake. Skirtech as a company, can't afford to refund 100% of order values as we have incurred costs manufacturing your order. The price you paid was heavily discounted as you have found by re-selling your items for a better price. Regarding collection, again there is a cost incurred to collect the items, not sure why you would expect us to cover this cost?!

I'm glad you have re-sold your items and are not out of pocket from the order you placed incorrectly.

Many thanks.

Rated 5 out of 5 stars

Wow- what a brilliant company to use-

Wow- what a brilliant company to use-
I bought oak skirting, my joiner said they were such good quality- they look so elegant- we have oiled them- beautiful.
I need some more skirts - spoke to a lovely man called Joe- he was so helpful and went the extra mile to help me.
I would definitely use this company again - also would recommend to anyone who is going to use them.
Excellent service. Thank you to Joe and his team 🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂

February 11, 2026
Unprompted review
Rated 4 out of 5 stars

If in doubt contact them.

I should state l, the products I have received are great.

The delivery company they use leave a lot to be desired, but as a small business you can tell they care because they phone you when are aren't happy and fight your corner.



March 18, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing bunch of gents spoke with Joe…

Amazing bunch of gents spoke with Joe over the phone he was so professional with the whole process very quick easy and time efficient. John who we ordered with previously had exact the same professional approach took time with my order as I'm not the best with measurements got it spot on this is now my new skirting board site should I need more fantastic

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality and service

Really pleased with the quality and look of my 'over' skirting board. It arrived within the delivery window and the customer service post delivery has been excellent. I would definitely recommend this company and its products

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

If I could give more stars I would

I’ve had a fantastic experience with the customer service from John at Skirtech. He has been incredibly helpful, patient, and knowledgeable. He took the time to make sure I got exactly what I needed, supplying the perfect dado rail and door architraves to match my requirements.

John was also very quick to respond to emails and telephone calls, which made everything so easy and stress-free. On the phone he was always polite, friendly, and professional,nothing ever felt like too much trouble.

It’s rare to come across such genuinely great customer service these days, and I wouldn’t hesitate to recommend John and Skirtech to anyone.

February 11, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service. Had a piece of skirting to match which I couldn’t find anywhere. Skirtech responded to my query immediately and provided exactly what I needed.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

I had a wonderful experience with the customer service! I was just a bit short and emailed to see if I could order one more length, as they have a minimum order. The sales manager was so quick to reply and sorted everything out for me. I can’t recommend their service enough!

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service 10/10.

Amazing customer service 10/10.
Recently placed my first order with them- Their prices, delivery charges, items available & customer service is amazing. Very helpful staff when I made a mistake with my order. Can’t recommend this company. 10/10 thank you

January 26, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great service and communication

After ordering 4 lengths of skirting and some architrave, I realised I had messed up and needed to actually order another length of skirting as I undersized the room. So I emailed in asking if I could add an extra length on to my order. I was expecting not to hear off them for a couple days, however I was emailed right away by Joe, who quickly sorted the issue out and was very helpful. Would definitely recommend and will be using again 👍

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Skirtech were so helpful when I was…

Skirtech were so helpful when I was looking for architrave to match the rest of my doors and they delivered ahead of schedule. Really pleased with the product and am excited to be able to get on with my renovation.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

I recently ordered skirting boards from…

I recently ordered skirting boards from this company, and although the delivery company initially sent my order to the wrong address, the team here handled the situation incredibly well. Special thanks to John, who went above and beyond to sort everything out quickly and professionally. He kept me updated throughout the process and made what could have been a stressful experience completely hassle-free. Excellent customer service and a company I’d happily recommend! Thanks again John really appreciate you going over and beyond with sorting out the DX delivery company

December 3, 2025
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look