Ski Vertigo Reviews 25

Had a great ski holiday with Ski Vertigo - a good location, great guests and a fabulous host - thank you Katie for a lovely week

I book group ski holidays quite often, for 2027, I decided to look at Ski vertigo, as 1) they had more chalets, 2) i have not skied using them before, 3) they were using BA as the airline.
James whom I made contact with was extremely helpful in finding a suitable solution for my group.

He was easy to contact and unlike other poroviders i have used in the past always called me back if he was unavailable at the time i called him.

We agreed a superb price for a whole chalet, which enabled us to make plans for our next ski trip and the booking was confirmed with ease.

Heading back from a great week in Val d’Isere staying in Chalet Alberta. I can’t offer enough praise for our host, Katie (and the other hosts who provided cover) and the rest of the Ski Vertigo team in resort. They really are the most charming, friendly, and service orientated individuals.

This was our first catered chalet and woud definitely do it again with Ski Vertigo. The chalet was well appointed and comfortable, the hosts amazing and the food very good - we never got a chance to be remotely hungry! Food was a very good standard and varied, catered well to a nut allergy in our group, and kept the wine flowing.

Katie and the other hosts were not remotely intrusive, quietly going about their work, but then totally charming to chat with.

We will be back!

Ski Vertigo take all the hassle out of a ski holiday. Excellent chalet accommodation and food. British airways flights at sensible times and the transfers all worked well. Chalet hosts have always been lovely. Hard to beat for an all in ski package. I did hesitate to recommend so highly in case they get all booked up next year!

Experienced & friendly booking staff. Smooth booking despite only booking 2 days before departure. All the staff we met in Val d'Isère were also friendly. Nice chalet with great food. Really enjoyed the cakes when we returned from skiing. Fab canapés & Prosecco, evening meal with wine & breakfasts. Looking forward to our next trip. Thanks vm Ski Vertigo.

First time with this company, can only say good things. The nicest chalet we have ever stayed in, great ski in and out location. Tremendous food. Professional, competent staff. Excellent value for money and fantastic customer service right through from the booking process. It seems to be a company who cares. We were a group of 10 and plan to return next year.

Fantastic holiday, we had a wonderful Chalet in Val d'Isere and the lovely team really looked after us . The food was wonderful and we couldn't fault Ski Vertigo from the booking process to the holiday itself. I would definitely book with this company again .

Straightforward booking process and queries dealt with promptly and efficiently

Great chalet location and staff very attentive.

Booking was quick and simple and left me with confidence that the holiday was in safe hands

I have just booked a ski holiday for January 2026 and the booking team were excellent. They could not have been more helpful and were very patient in answering the various questions I had.

The staff at Ski Vertigo were very easy to deal with and acted in a very professional way. As a solo traveller I present different problems but I was able to book the sort of holiday that I wanted.
I would use them again.
Ian.

Very helpful, polite and responsive

I stayed at Chalet Iceberg during the final week of the season. While the chalet hosts themselves were friendly and welcoming, the overall experience was unfortunately overshadowed by Ski Vertigo’s careless handling of guest property.

After inadvertently leaving some personal belongings behind, we reached out to Ski Vertigo, only to be met with unhelpful responses and a frustrating cycle of being passed from one person to another. At no point did anyone make a meaningful effort to locate or return our items, which was both disappointing and disrespectful. It became clear that no consideration is given to lost property, nor is there any proactive communication to resolve such issues.

The chalet itself has pleasant communal areas, but the bedrooms and bathrooms leave much to be desired in terms of comfort and upkeep.

Had Ski Vertigo shown even a basic level of care or responsibility in handling this matter, my review would have reflected the positives of the trip. Unfortunately, their indifference has left a lasting negative impression, and I cannot in good conscience recommend them.

Booking our holiday was done efficiently. Even the change I made the next day, no problem, responded and booking done.

First time I have used this company and all the employees from the booking process to the return was fantastic! Employees very helpful and friendly. Holidays was excellent. Chalet, food, ski in Tigne. Would go again.

Easy and quick to book. Docs arrived in my email while straight away

Incredibly helpful and friendly customer services during booking process along with great value ski package. Can’t wait for January!

Haven’t been on the holiday yet. But in terms of booking, helpfulness, courtesy, etc I can’t not fault the team at Ski Vertigo. Everyone has been patient and thorough in explaining their knowledge of the resorts and chalets to assist me in choosing our holiday. It’s reassuring to actually speak with someone rather than just booking on a computer in this day and age. Looking forward to the holiday. 5 stars to the staff at Ski Vertigo offices. The reps in resort, now have a lot to live up to 😜.

Excellent holiday for the second year running.
Well organised. Chalet and resort team couldn’t have been better.
My only issue is that there are no flights from Scotland. This adds considerable costs. Flights from Scotland to Gatwick, cost of transfer to H’row and overnight in a hotel. Please look at chartered flights or solutions for people from Scotland.