Skrill Reviews 

27,568
TrustScore 3.5 out of 5

3.7

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Rated 4 out of 5 stars

Skrill as an alternative is great to have in transferring money but still lacks some features that makes it slow to operate between certain banks. Also worth to note a bug while I make a deposit... See more

Company replied

Rated 3 out of 5 stars

That's good in principle. But there shouldn't be any fees for transfers between Skrill accounts. Furthermore, it should be possible to create a virtual IBAN. Eigentlich gut. Aber es sollten von Skri... See more

Company replied

Rated 5 out of 5 stars

Really great option to modern day cardless banking. Instant FX transfers that are competitively priced. Wide range of FX currency options. Physical card arrived very quickly. Friendly customer service... See more

Company replied

Rated 1 out of 5 stars

Probably the worst customer service i've ever "came accross" After 10 or more messages and over 1 week. My documents are not verified. Funny how they let us deposit no problem but A-Z verification to... See more

Company details

  1. Payment Service

About Skrill

Written by the company

Smiley face Make simple, secure and quick online global payments – from international money transfers to betting, trading, shopping and gaming.

Making payments is even easier on the App. Download the app today and get access to our newest features.
Get it on Google Play

Transfer Money For Free!

Check out our calculator and see how much you can save today.

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Here you may find more information on how to:

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3.7

Average

TrustScore 3.5 out of 5

28K reviews

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3.7

All reviews

(27,568)

2,989 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve had a great experience with…

I’ve had a great experience with Skrill. The website is easy to navigate, payments are quick and convenient, and everything works smoothly. Overall, I’m very satisfied and would definitely recommend Skrill to others.

August 21, 2026
Unprompted review
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Reply from Skrill

We’re excited to hear your positive experience with Skrill. Thank you for sharing!

Rated 5 out of 5 stars

What makes Skrill a good app

Everything about Skrill is simple and all around a great change of things if you’re looking for an easygoing experience for a banking app that isn’t completely complicated. Also their promos are pretty good too.

August 20, 2026
Unprompted review
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Reply from Skrill

We truly appreciate your review. We’re glad Skrill is delivering the experience you were hoping for!

Rated 5 out of 5 stars

high fees

high fees, i recommend better fees!

August 21, 2026
Unprompted review
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Reply from Skrill

Thanks for taking the time to share your feedback.

Rated 5 out of 5 stars

I have subscribed with skrill years…

I have subscribed with skrill years ago. I seldom encounter any issue with the service. Even if i have an issue, skrill always there to help in any ways.

December 21, 2025
Unprompted review
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Reply from Skrill

We truly appreciate your review. We’re glad Skrill is delivering the experience you were hoping for!

Rated 5 out of 5 stars

Easy to use!!!

June 19, 2026
Unprompted review
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Reply from Skrill

It’s great to hear that Skrill is working well for you. We appreciate you taking the time to leave your feedback!

Rated 2 out of 5 stars

I don't like when sending money through…

I don't like when sending money through gcash it says your transfer unsuccessful even i have money on my bank account.and it didn't say why whats the problem why its unsuccessful transfer.....

August 21, 2026
Unprompted review
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Reply from Skrill

We appreciate you for letting us know about your experience. If you could send us all the details, we’d love to follow up with you. https://www.skrill.com/en/support

Rated 1 out of 5 stars

Not great waiting 2 weeks on a bank…

Not great waiting 2 weeks on a bank transfer ben waiting 3/4 days for a response of the support team and not even a update on my case
Customer service isn't great take ages to respond

August 7, 2026
Unprompted review
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Reply from Skrill

We appreciate you for letting us know about your experience. If you could send us all the details, we’d love to follow up with you. https://www.skrill.com/en/support

Rated 1 out of 5 stars

HATE SKRILL!! TOTAL BS

HATE SKRILL!!! The first thing you have to do is fill in a form, including all your details, authentication code, pictures of an ID card which was annoying as it took about 60 minutes to complete, then once it was all set up, I tried to send EXACTLY £50 to someone but had to send £51 to cover the skrill expense, then they wanted to know what l was using my skrill account for and when I told them, they had the audacity to lock my account which meant I had to contact them to get it unlocked, then they said they had 'reasonable grounds to discontinue the business relationship'... I did nothing wrong with that stupid "waste of my time" skrill account and they are clearly bullsh*ers. At least I got my £50 back which why they got one star. Would give them less than half a star if I could. I'm fine now, I definitely wouldn't recommend it and WILL NOT sign up again for another one because it's ALL BS

August 13, 2026
Unprompted review
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Reply from Skrill

Your feedback matters to us, and we’d like to learn more about your experience. Please reach out using the link below so we can follow up directly. https://www.skrill.com/en/support

Rated 5 out of 5 stars

It’s nice

It’s nice
When you play online

August 18, 2026
Unprompted review
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Reply from Skrill

It’s great to hear that Skrill is working well for you. We appreciate you taking the time to leave your feedback!

Rated 1 out of 5 stars

The fees are too high



The fees are too high, so it’s not really worth using. Skrill charges too much in commissions, which makes the service less convenient and less attractive.

August 20, 2026
Unprompted review
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Reply from Skrill

We’d like to learn more about your experience. Please send all of the details to our team at: https://www.skrill.com/en/support

Rated 2 out of 5 stars

I have been using Skrill for years and…

I have been using Skrill for years and noticed you guys charge an arm and a leg on your withdrawal fees. If I were to withdraw R100, I'd only get R40 of that money. This is ridiculous, the only reason why I'm still using Skrill is that it's the cheapest deposit option on my brokerage account with XM.

August 14, 2026
Unprompted review
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Reply from Skrill

We’d like to learn more about your experience. Please send all of the details to our team at: https://www.skrill.com/en/support

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