I always come back to SKT Themes and have been doing so for over 10 years. Three reasons. 1 - Beautiful and usable themes, 2 - Plenty of detailed support documentation, 3 - Awesome customer service (s... See more
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From the very beginning, SKT were responsive, helpful, and guided me through the entire process, despite me knowing very little about it. They accommodated all of my change requests with what felt lik... See more
I rarely write reviews, but this experience truly deserves one. I encountered a very difficult technical issue that completely prevented Elementor from editing any page on my website. The... See more
I'm absolutely thrilled with SKT Themes! Their themes are not only visually stunning and highly customizable, but also incredibly user-friendly. What truly sets them apart, however, is their exception... See more
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Company details
Written by the company
SKT Themes is a WordPress themes selling company. That provides free and premium themes for businesses, individuals, and organizations across various industries. The company focuses on creating responsive, SEO-friendly, and customizable themes that work seamlessly with popular page builders like Elementor and Gutenberg, as well as WooCommerce for online stores. Its portfolio includes niche-specific designs for sectors such as healthcare, education, travel, restaurants, NGOs, and more. SKT Themes also offers theme bundles, lifetime plans, and customer support to help users build professional websites quickly and affordably. SKT Themes was established in the early 2010s with the goal of simplifying website creation for small and medium-sized businesses. Initially, the company released a handful of free WordPress themes that gained traction within the WordPress.org repository. Over time, SKT Themes expanded into premium offerings and built a reputation for providing affordable, user-friendly solutions. The company also introduced theme bundles and lifetime memberships to give customers broader access to its growing catalog. Today, SKT Themes has developed hundreds of themes, serves a global user base, and maintains an active support forum and customer service team.
Contact info
30 N Gould St, 82801, Sheridan, United States
- +13072180392
- support@sktthemes.com
- sktthemes.org
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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The support has been excellent
The support has been excellent! I would highly recommend purchasing a theme from SKT Themes because of the great support they provide.
Being a client for the last three years. 5-star!
We've been using SKT Themes for 3 years. Always great service and prompt help if needed. Highly recommend!
Great service
The service was great with a quick response and solution.
Great and fast support
Great and fast support, they’ve helped me with all my queries, nothing to complain about. Keep up the good work SKT support team.!
The support is super quick
The support is super quick. I never wait more than 1-2 days, depending on if there is a weekend in between. They always understand my issue right away and solve it within a short time frame. Great work from all of you. Keep up the good work and support!
fantastic design templates and great…
fantastic design templates and great technical support
I have been working with SKT Themes for…
I have been working with SKT Themes for over 2 years, either using their themes or have them do sites from designs I provided and I have only good things to say about them. They meet deadlines and always fix any issues that I might have. Great work at a great price
Happy customer returning
Bought a theme in 2021 and requested support. Owner was more than happy to help and provided discount on my next purchase as well. Cant be more happy than this.
Easy to use, correct documentation, and awesome support
SKT Themes offers diverse, user-friendly WordPress themes. Excellent customization options and responsive support. Great value for website development.
Amazing experience
We recently purchased a theme but were struggling with finishing the website. We were helped by the customer support in not just finishing my website but also in guidance with faster website and security. Best support for us till date.
AWFUL COMPANY! DO NOT USE THEM.
I purchased a theme that I hadnt used yet. It says I have 4 downloads left. I was never told it would expire after a year. I contacted customer service to see if they could help me access it. Very unprofessional. He told me I just needed to repurchase the item. It was $40! I took a screenshot of the chat. He accused me of "blackmail" after I told him I was leaving a bad review. I was NEVER offered a discount or any resolution whatsoever other than making the purchase again. The agent was hateful and needs to be fired. I’d love to post the screenshot if given the option. After this experience, I wouldn’t even repurchase for $5. Gross.

Reply from SKT Themes
Excellent customer service
Excellent customer service. They responded very quickly to my query and successfully resolved the problem.
Buyer Beware, No Refund if it doesn't work for you
Purchaser beware. They do not give refunds even if the theme does not display as per their demos. I purchased Reiki Pro because their demos looked great but despite many efforts on the part of customer service, my website looked nothing like the demos. I was very disappointed. I used the theme for less than a week before giving up, it was taking up so much time to try and fix. I asked for a refund to be told that they do not give refunds. Not acceptable as you have to try out the theme before you find out that it doesn't display as per their demo. I feel cheated and will never use SKT Themes again.

Reply from SKT Themes
Great customer service
I have been a client for a lot of years and everytime i have needed help I have received it complete, fast and correct.
I do recomend
Easy to use theme and fantastic tech…
Easy to use theme and fantastic tech support when I had a couple of questions. All quickly resolved.
Fantastic to Deal With
I have been using SKT Themes since July 2022 and have found them fantastic to deal with. If I've had any issues customising their templates, I have found support (I have dealt with Sonnal most of the time) to be super helpful and quick (taking time zone differences into account) with providing the solution to the issue. Where I have wanted more complicated variations they have been more than happy to jump on into my WordPress Dashboard and and fix the issue for me.
SKT Product and Support Services
The product and support was great. The team were very helpful and answered all our questions and clear all grey areas. Post installation was seamless and the communication service was always active and responsive. Thanks for your support while looking forward to mutual business relationship.
Small details make the difference
Small details make the difference. Great service, fast and very professional. I highly recommend their services, templates, not only because of the quality but also the service. Thanks to all the team!
Great support
We purchased the update for our theme which included support and what support it was. I had problems updating so contacted support. They really pulled the stops out and sorted the problem. I only work part-time and they were flexible enough to work around me. Add into that the quality of their themes and you have yourself a winner. Well done the stream at SKT.
Tony
Awesome customer service and products!
The Wordpress template was exactly what I needed. The customer service was fast and responsive and very helpful! Will definitely be back to purchase my next theme!
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