Sky Bridge Cars Reviews 

544
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 409 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally smooth booking process and praise the polite, helpful drivers for ensuring comfortable and punctual airport journeys. People often mention that communication throughout the entire travel process is clear and efficient, making their trips completely stress-free. Travelers truly appreciate the professional attitude of the staff and the clean vehicles provided for every ride. However, some customers also noted frustrating experiences involving severely delayed pickups and communication failures that occasionally left people stranded. A few reviewers expressed deep dissatisfaction when booked cars failed to show up or drivers arrived significantly late without prior warning.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that drivers are professional, punctual, and... See more

Staff

Consumers find staff to be positive, highlighting polite, friendly, and professional drivers who consistently... See more

Booking process

Clients share positive opinions on the booking process, describing it as straightforward, efficient, and very... See more

Delivery service

Reviewers highlight ambiguous experiences with delivery_service, as consumer opinions are sharply divided.... See more

Customer service

Users describe ambiguous interactions with customer_service. While many reviewers praised the great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They were responsive, and understanding when there was an issue with getting my luggage. They kept in contact. The deiver was kind and helpful. Good experience overall. Highly recommend them. Also goo... See more

Company replied

Rated 5 out of 5 stars

Efficient, easy communication and the cheapest price I could find online! Thank you for an easy and seamless airport delivery. Will definitely recommend and use them again! Thanks

Rated 5 out of 5 stars

Efficient booking experience. A friendly, courteous and profesional driver. He loaded and unloaded our heavy cases with care. Dropped us off very close to our hotel. Would use this company again.

Company replied

Rated 5 out of 5 stars

The Customer service is polite and professional. I booked a same day last minute service from the airport and they obliged and sent me a Taxi. I recommend this company for anyone looking for car se... See more

Company replied


Company details

  1. Transportation Service

Written by the company

Sky Bridge Cars is a premier luxury minicab airport transfer service, providing a seamless and luxurious transportation experience. With a fleet of high-end vehicles and professional chauffeurs, we offer unparalleled comfort, style, and reliability. Whether you're traveling for business or pleasure, our exceptional service ensures a stress-free journey from the airport to your destination, making your trip truly unforgettable.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

544 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 45% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(544)

408 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

1st class

Driver there to pick us on time and ready to help with our luggage. Drove a strange way to get to the airport (sat nav’s!!!j and arrived with plenty of time. I would defiantly use Pelican Cars again.

March 24, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your feedback. We're glad the driver was on time and helpful, and that you arrived comfortably. We appreciate your support and look forward to serving you again.

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Rated 5 out of 5 stars

Driver picked up on time and helped…

Driver picked up on time and helped with suitcases. Would recommend.

March 25, 2026
Unprompted review
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Reply from Sky Bridge Cars

We truly appreciate your recommendation. It's great to hear your driver was punctual and helpful with your luggage.

Rated 5 out of 5 stars

Competive costs

Competive costs. Clean car. Effective dealing with the backoffice in order to book the car.
Only con that the driver did pay attention to the exact address of the hotel. So the driver was waiting to the wrong hotel

March 25, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your detailed review. We're pleased you found our pricing competitive and service efficient. We apologise for the address confusion and will ensure better accuracy going forward.

Rated 5 out of 5 stars

They arrived on time

They arrived on time, very good driver, calm peaceful under the speed limit, they helped loading the bags.

March 25, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your detailed feedback. We're pleased to hear the driver was punctual, calm, and helpful with your luggage, ensuring a comfortable journey.

Rated 2 out of 5 stars

The drivers were late

The drivers were late for both journeys, with an airport transfer we expected to be met at arrivals, especially since they had flight details and could track when we land

March 3, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your honest feedback. We sincerely apologise for the delay on both journeys and understand your expectations for airport pickup. We’ll work on improving this to ensure a better experience next time.

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Rated 5 out of 5 stars

Good service for good price

Good service for good price.
Drive is very kind and friendly.

March 24, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your kind review. We're happy you found our service good value and enjoyed a friendly driver.

Rated 5 out of 5 stars

Excellent service

Excellent service, punctual transfers, professional driver, and very clean car. Excellent communication management.

March 22, 2026
Unprompted review
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Reply from Sky Bridge Cars

We sincerely thank you for your feedback. It’s fantastic to hear you experienced punctual transfers, professional service, and excellent communication throughout.

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Rated 5 out of 5 stars

A wonderful driver

A wonderful driver, delivered us across London to Stansted on time!

March 23, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your lovely review. We're pleased your journey across London was smooth and on time with a great driver.

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Clean car. Drive safely and got to destination on time. Thank you

March 22, 2026
Unprompted review
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Reply from Sky Bridge Cars

We appreciate your feedback. It’s wonderful to know you had a safe, comfortable, and timely journey with us.

Rated 5 out of 5 stars

A really quick and easy live chat…

A really quick and easy live chat option helped hugely booking from NZ

March 19, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for sharing your experience. We're glad our live chat made your booking quick and easy, even from overseas.

Rated 4 out of 5 stars

Driver came ahead of time and provided…

Driver came ahead of time and provided a comfortable service

March 18, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your feedback! We're glad your driver arrived early and provided a comfortable experience. We look forward to serving you again.

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Rated 5 out of 5 stars

Reliable service

Reliable service. Great driver

February 4, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your kind words! We're delighted you found our service reliable and the driver great. We look forward to serving you again.

Rated 5 out of 5 stars

Very efficient and punctual with timing…

Very efficient and punctual with timing of pickup and drop off

March 18, 2026
Unprompted review
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Reply from Sky Bridge Cars

We appreciate your feedback! Timely pickups and drops are very important to us, and we’re glad it made your experience smooth. We look forward to serving you again soon.

Rated 5 out of 5 stars

Excellent Company

Excellent driver from Terminal 3 early this morning: she was punctual , very efficient and helpful with our luggage. She texted us as arranged and the pick-up went very smoothly. First time using this company, and we were very impressed.

March 17, 2026
Unprompted review
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Reply from Sky Bridge Cars

We’re thrilled your first experience with us was impressive! Our team works hard to ensure punctuality and efficiency, especially with luggage assistance. Thank you for choosing Skybridge Cars!

Rated 5 out of 5 stars

Professional service from driver who…

Professional service from driver who was on time and helpful. Would highly recommend and use again

March 17, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for sharing your experience! We’re happy our driver made your trip smooth and that you’d recommend Skybridge Cars. Your trust means everything to us.

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Rated 5 out of 5 stars

Quick, easy booking process and good service

Quick and easy booking process. Clear and assertive customer service. Car arrived early, good communication, friendly and good driver with a clean, comfortable and spacious car. Will use again

March 16, 2026
Unprompted review
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Reply from Sky Bridge Cars

We’re glad your experience was smooth and enjoyable! Clear communication, punctuality, and a comfortable car are what we aim for, and we’re thrilled to know you’d use our service again.

Rated 5 out of 5 stars

It was a safe and on time drive

It was a safe and on time drive. I highly recommend everybody. It was also very comfortable. The driver was kind and very careful. I will always prefer them.

March 15, 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for recommending us! Safety, comfort, and a friendly driver are our top priorities, and we’re thrilled that your journey reflected that. We look forward to serving you again!

Rated 3 out of 5 stars

Dislike:

Dislike:
Driver was late
Car wasn’t good
The driver didn’t have my correct number

March 13, 2026
Unprompted review
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Reply from Sky Bridge Cars

We sincerely apologize for the inconvenience you faced. Your feedback is very important, and we are reviewing our processes to ensure accurate contact information and timely pickups in the future. We hope to have the opportunity to provide a better experience next time.

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