I had to cancel my subscription due to medical issues. Oscar was polite and knowledgeable in guiding me through the process. I appreciate his making this straightforward. If all reps are like Oscar... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Skyfluence Beauty
I was very impressed after asking for a refund. I didn't have to declare anything too personal. They were very quick to respond to my request. The correspondence was never condescending.

Reply from Skyfluence Beauty

Reply from Skyfluence Beauty
Customer service was kind and and very responsive.

Reply from Skyfluence Beauty
Kelly responded almost immediately and resolved the issue I had.

Reply from Skyfluence Beauty

Reply from Skyfluence Beauty

Reply from Skyfluence Beauty
Oscar was persistent in his attempt to resolve my issue. He was also respectful and understanding. Much appreciated.

Reply from Skyfluence Beauty
I had to cancel my subscription,
because of financial situations.
It was easy to cancel quickly. Most companies lead you on for weeks or you can’t find a place to cancel.

Reply from Skyfluence Beauty
Skyfluence was awesome to work with, they were quick to respond to my email with a resolution. I accidentally set up a subscription and did not realize I was being billed for it, customer service cancelled my subscription and gave me a full refund.

Reply from Skyfluence Beauty
I was sent an email wanting to know how I liked the product and they sent me a email back right away. Very satisfied.

Reply from Skyfluence Beauty
Since January I have been charged, $39.99 - $79.99 - $99.99 for something that I have never used.
I have been trying to cancel this and get a refund but I am getting no where.
ALLSPLICED appears on my cc so I contacted them first, they can’t find my account and wanted me to supply them with the time the transaction was made. I called my credit card company and they just laughed.
This has been a truly frustrating experience. And this is why so many people are reluctant to sign up for these type of companies.

Reply from Skyfluence Beauty
I appreciate how my concerns were handled.
They were understanding and accommodating to my situation immediately.
Very happy with my outcome.

Reply from Skyfluence Beauty
I would like to recognize the exceptional customer service I received from Paul.
From the very beginning, Paul was kind, understanding, compassionate, and professional. Although my initial request could not be accommodated due to the circumstances, he took the time to listen, explain the situation clearly, and treat me with genuine empathy and respect throughout our interaction.
What stood out most was his willingness to go above and beyond to find an alternative solution. Rather than simply telling me no, he worked with me to identify another option, which I greatly appreciated.
In today’s world, truly outstanding customer service can be hard to find, and Paul exemplifies what excellent customer care should look like. His warmth, patience, and dedication to helping customers reflect very positively on your company. Please extend my sincere thanks and appreciation to him for making what could have been a frustrating experience into a positive one.
He is a tremendous asset to your team.

Reply from Skyfluence Beauty
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.