Ordered a Fan on 6/16/2025. It is now 7/16/2025 and still nothing delivered and no answer to emails. Also, the website says the store is unavailable. I guess I got scammed and am out $28.79 BEWARE P... See more
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See what reviewers are saying
So far, so good. Appears to be good value, for it does what far infrared has been known for with its healing effects, and treatment for pain relief. Regular thermal wire heating pads are not equival... See more
Very quick delivery, product was well-packaged. I bought the binoculars for my 12 year old who has developed an interest in astronomy. I have found these lightweight binos to be a good value to suppor... See more
Company replied
I purchased a kitchen faucet ~4.5 year ago, which should have lifetime warranty. Now the head is leaking. I sent two emails a month ago to ask whether I can get a new head, but Skygenius has never r... See more
Company details
Written by the company
SkyGenius was born out the the concept that we can develop an affordable product with no compromise in quality , and no compromise in performance. We broke the mold when we introduced our high-performance binoculars into the market in 2017. Design, functionality, and durability are always the main factors in our focus while being eco-friendly. You can see this from our rechargeable product line like reusable hand warmers, electric graphene heating pads, battery operated fans and more.
Contact info
36 South 18th Avenu, Suite A, 80601, Brighton, United States
- service@skygenius.cc
- skygenius.cc
2.5
Poor
56 reviews
Hasn’t replied to negative reviews
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I continue to shop with SkyGenuis…
I continue to shop with SkyGenuis because of the quality of the products and excellent customer service, I recently purchased another fan and after reviewing my order details I noticed color description was not the one I intended, I contacted SkyGenuis via email and the issue was resolved right away, my fan arrived in no time and the exact color I asked for. Thank you 😁
August 17, 2021
Reply from SkyGenius
Hi Tracey, thank you so much for your feedback. It means a lot to us!:)
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Great product - great customer service!
I was very happy with the fans I purchased. Delivery was quick. No problems - will order again
June 20, 2021
Reply from SkyGenius
Hi Tammy,
Awesome! Glad to know you're happy with both the products and delivery. Thank you so much for your kind words :)
Reply from SkyGenius
Fantastic! Thank you Monica for this lovely review :)
Honest objective size declaration…
Honest objective size declaration compared to other China made binocular declarations. Clean interiors.
May 16, 2021
Reply from SkyGenius
Hi George,
Thank you so much for giving us your feedback. It is great that you found the information to be accurate and helpful. Hope you're happy with both products and services ! :)
Very clear and well made
Very clear and well made. This is my second pair. Bought my wife this one.
March 17, 2021
Reply from SkyGenius
Hi Keith,
Thank you for your feedback. It's our pleasure you chose us again. We will keep on providing the best product and service to every customer. Wish you all the best!
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The SkyGenius binoculars are a great…
The SkyGenius binoculars are a great value for the money. I do very long hikes, and like to travel as light weight as I can and Skygenius has just the pair. They have a very large selection to choose from that will fit everyones needs. I now
own four different pairs of SkyGenius.
February 25, 2021
Reply from SkyGenius
Loree, wow!
Thank you so much for this great 5-star review. We really appreciate you being a happy customer and helping to share the word about SkyGenius binoculars. We're here for you anytime !:)
Reply from SkyGenius
Hi Darrel,
Thank you so much for giving us your feedback. It is great that you liked the product.
Also, we apologize for shipping delays with your order and ensure that this won't happen again.
If you have any other suggestions, we would love to hear them. You can contact us via email at support@skygenius.cc.
Thank you again and hope you have a great day! :)
I intend to attach this to my golf cart…
I intend to attach this to my golf cart this summer on hot muggy days to help cool off while golfing. Nice strong clip and quiet operation should work just fine.
February 14, 2021
Reply from SkyGenius
Hi Martin,
Thank you so much for taking the time to leave us a review. We really appreciate the positive feedback. Hope this product works the way you expect it to ! :)
It’s the Best
This is the hottest and most pain relieving heating waist pad for lower back pain! It far exceeds others tried and it a great price.
January 10, 2021
Reply from SkyGenius
Thank you for sharing this. We love it when customers save money and have a good experience with our products! :)
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excellent binoculars for the money.
December 26, 2020
Reply from SkyGenius
Hi Lawrence,
Thank you for the great feedback. We appreciate it! :)
Very satisfied
The product works very well so far and even though one of the hand warmers I ordered was lost in the mail, a replacement was shipped right away. Thank you.
December 21, 2020
Reply from SkyGenius
Hi Andy,
Thank you for the positive feedback. I have looked at the tracking history of replacement and it has been delivered. Hope you' happy with SkyGenius products and service! :)
Fast delivery & excellent customer service
Great products so came back for more. Got it within days, nice quick delivery
December 18, 2020
Unprompted review
Reply from SkyGenius
Hi Delaney, thank you for the positive feedback. We're glad to know you're happy with SkyGenius! :)
This product was absolutely amazing and…
This product was absolutely amazing and the customer service was fantastic I sent an email and to email replies were received in such a short amount of time would highly recommend this company to anyone
November 27, 2020
Reply from SkyGenius
Hi Linda, thank you for reviewing SkyGenius! We're delighted to receive such positive feedback! It means a lot to us to know that you're happy with SkyGenius, both products and service!
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