Delivery communication was on the button the whole way through. Although the tax on the item was a bit steep there was a discount given by sky high shoes before hand. After a detailed explanation abou... See more
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Genuinely the most helpful and thoughtful online store I’ve ever bought from. The shoes I wanted were out of stock in my size, so they kept in contact until they were available for me and held a small... See more
Jon went out of his way to get my daughters boots delivered for Christmas. He emailed me with regular updates always truthful which is more than I can say about other companies i had tried to order f... See more
Jon was amazing at getting my order processed, nothing was too.uch trouble, even when i firstly ordered the wrong size, US 5 instead of UK 5, this was quickly rectified. Communication was brilliant an... See more
Company replied
Company details
Written by the company
Sky High Shoes is a UK based ecommerce retailer of special interest footwear including exotic dancer, occasion, burlesque, vintage, fetish and alternative. Our extensive product catalogue of Pleaser USA brands including Pleaser Exotic Dancer, Fabulicious, Pin Up Couture, Bordello, Demonia, Devious and extended Size Pleaser Pink Label. Our passion is shoes and our mission is to bring you the most current and extensive collection of special interest footwear, at the very best prices. Delivered to you with a personal, helpful and friendly service.
Contact info
Oldbury, United Kingdom
- help@skyhighshoes.co.uk
- skyhighshoes.co.uk
4.8
Excellent
166 reviews
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Easy transaction
Easy to order and excellent delivery with being kept updated as it went through the system.
January 19, 2024
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Great selection of Pleasers and good price
Really like that they have a huge selection of Pleasers, because they order from Pleaser USA there's a lot more variety, price point is also really good and delivery was earlier than expected, very likely to purchase all my Pleasers from here from now on
January 3, 2024
My mistake
Today we are on 28.11.2023 and the product has not arrived even now after 15 days since I paid!!! ...I don't even think it will ever arrive! I regret that I trusted this site that (for now) only took my money!!
November 13, 2023
Reply from Sky High Shoes
Hello Andrie. Thank you for your feedback. When you place your order with us, your item first comes from the USA to the UK on special order which can take from 3-5 working days.
Then we immediately dispatch onward to you with international postal service. I understand it is a frustration having to wait a little longer, but we highlight this on our store and provide an estimated delivery schedule. In your case your order with placed on 13.11 and we ordered your item from our USA supplier on 14.11 and it arrived with us late afternoon on 17.11. With no couriers picking up over the weekend we dispatched you item first thing on 20.11. with tracking information provided by email. The parcel arrived in your country on 24.11 and took 3 days to clear customs and is due delivery now. Of course once we dispatch your item, the delivery times are outside of our control, but generally will be delivered in 5-10 working days for EU. If you have any further concerns or questions please contact our customer service team at email address help@skyhighshoes.co.uk. Best regards
Jon
Good customer service
November 3, 2023
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Pleaser hot pink heels.
When I received my order they were wrapped in bubble wrap and in a delivery bag when I have opened it, the shoes are very lovely and gorgeous, I love them so much and will be keeping them forever, so next time I want shoes again I will shop here again,so I'm giving this shop a full five star's for the service.
August 4, 2023
The store is fantastic
The store is fantastic. All my experience with this company was amazing. The product arrived quickly and good condition. I would recommend this store and the product 100%.
The boots are incredible pretty and comfortable. I can’t to wait to wear next week in Tomorrowland .
July 3, 2023
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Very good and fast communication
Very good and fast communication. The pleasers I've bought are perfect, nothing less to expect from pleasers, but the price was absolutely best in the market. Also it took not more than 10 days to get them.
June 21, 2023
Great communication
Communication was great and kept me informed of the status; delivery was prompt and shoes were great
May 17, 2023
Wonderful Returns
An issue came up with the manufacture after I had made my purchase and Sky High Shoes went above and beyond to help me find a suitable replacement, while of course having a full refund available if the replacement wasn't suitable. The whole process could have been incredibly painful however I had a delightful exchange of messages with an incredibly helpful person.
May 25, 2023
Special Order
I bought a pair of shoes to complement a wedding-guest outfit.
They were an end of line style, so Sky High Shoes checked the manufacturer still had stock in my size and then ordered them specially from the manufacturer to meet my order.
They fit nicely and I am looking forward to showing them off.
May 5, 2023
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Great seller
Great seller, very responsive, great communication and quick problem solving. I’m 100% happy customer. Thank you!
February 22, 2023
Don’t normally leave reviews
Don’t normally leave reviews, but the customer service from Jon was excellent!
The shoes may take a little extra time to arrive if they’re shipped from the US as they have to arrive at the SHS warehouse first. But once I contacted Jon that my package had not been delivered successfully by Royal Mail he refunded the delivery cost and assisted in contacting them.
An excellent small business with great customer service; highly recommend.
March 6, 2023
Unprompted review
Absolutely fabulous boots 5*
Absolutely fabulous boots! Incredible customer service & such fast delivery! Thank you I will shop again soon :)
February 7, 2023
Brilliant
Great prices. Clear information on how long it would take to dispatch and deliver. Came even quicker than expected. Such as pleasure to deal with after a terrible experience with a competitor
February 7, 2023
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Amazing product and good price too
Amazing product and good price too! Will definitely be buying again ❤️
December 8, 2022
SHS is brilliant and Jon is great!!
From placing my order to receiving my shoes, communication was brilliant. Jon was kind, informative and made sure I was updated through each step of the process! My order arrived quickly and the shoes are stunning and extremely comfortable.
Will definitely be ordering from SHS again!💚
November 18, 2022
First time using Sky High shoes was not…
First time using Sky High shoes was not sure what to expect, Great shoes, Quick delivery very happy.
November 13, 2022
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