Skyholidays Reviews 2

This company is a BIG SCAM.....DO NOT USE.....THEY TOOK OUR DEPOSIT AND WHEN WE GOT TO HOTEL IT WAS NEVER SENT TO THE HOTEL. THEY KEPT IT AND WOULD NOT REFUND IT.

My husband and I stayed at the Byeways holiday bungalow Whitfield
The bungalow was nice. expensive but I paid the money because it had a summer house which we could sit in if it was windy . But we could not open it
We had to wait for the Maintenance man to come out. Which he did . He had to use a crow bar to lift the door up it was fine while he done it with bar but later we went to open the door and it would not open . Also the key safe on the wall did not work . My husband and I had to sit in the car for an hour before one one came . TheNeighbour next door came Around but could not get key out .
So bless him he phoned the owner who lives in Cheshire to get some one out .
Not impressed .
Then the Tv would not work had no sound . I no that’s not the owners fault
But do think things like this should have been checked .
It took the maintenance man 3quarters of an hour to sort it .
I have tried complaining on line but
It will not let me .
I have written to sky holidays but no reply only do it on line which I have told them is impossible .
I feel that as I paid and booked this property because of summer house
Trading standards have told me i am entitled to some of my money back as I never had what we paid for
But sky do not reply