Skylight Blinds-direct Reviews 

308
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 128 reviews, reviewers overwhelmingly had a great experience with this company. Buyers state that the custom-made blinds fit perfectly and significantly improve room temperatures during both hot summer and cold winter weather conditions. People are also very happy with the prompt delivery and the simple assembly process that makes installation straightforward for anyone with basic DIY skills. Reviewers frequently describe the customer support team as extremely professional, friendly, and always ready to answer any questions. However, some customers also noted that putting up the large blinds required extra help, careful measurements, and significant physical effort because of their heavy dimensions.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the blinds are exceptionally... See more

Quality

Clients share positive opinions on quality, consistently highlighting that the products are exceptionally... See more

Service

Customers consistently note positive experiences with service, highlighting top-tier assistance from start to... See more

Staff

Reviewers highlight positive aspects of staff, praising their helpfulness and responsiveness throughout the... See more

User experience

Users describe positive interactions with user_experience, highlighting a smooth journey from initial contact... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Initially I was concerned about measuring myself and fitting, after speaking on the phone, discussing options and having the benefit of a lot of experience and advice, I measured and ordered. I w... See more

Rated 5 out of 5 stars

Made to measure,perfect fit. Slight delay on delivery but worth the wait. Fitted the skylight blinds ourselves, I would not recommend doing this unless you are proficient at DIY. Overall very pleas... See more

Rated 5 out of 5 stars

Brilliant blind made to measure to cover over a skylight in the kitchen. Easy to install and fits perfectly. Quite expensive but well worth it to future proof the house against hot weather. Once insta... See more

Company replied

Rated 5 out of 5 stars

Delivered exactly when they said it would be. Unfortunately there was a fault, however the after sales service was amazing. Constant communication and help to try a fix the problem before arranging... See more

Company replied


Company details

  1. Blinds Shop

Written by the company

Specialist in self-fit thermal blinds for roof lanterns and skylight windows.


Contact info

4.9

Excellent

TrustScore 5 out of 5

308 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(308)

126 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. Quick replies.

September 4, 2025
Unprompted review
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Reply from Skylight Blinds-direct

Thanks for your feedback Frank

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Rated 5 out of 5 stars

Lantern blind

Easy instructions for measuring followed by delivery of a very well made blind. Installing was a two person job which was easy after watching the installation videos. I’m very happy with the blind that works just as described.

August 15, 2025
Unprompted review
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Reply from Skylight Blinds-direct

so glad you were happy with your blind

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, always responding quickly to any questions. Good quality product and easy to handle due to light weight. Anyone with some basic DIY skills can assemble and install these blinds, but be sure to read the (very good) instructions, and to take care with your measurements. Very pleased overall!

August 31, 2025
Unprompted review
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Reply from Skylight Blinds-direct

Hi Paul and Diane, thanks so much for your lovely review! It's wonderful to hear that our customer service team was able to respond quickly to your questions - we really pride ourselves on being there when our customers need us.
I'm delighted that you found the blinds easy to work with and that our instructions were helpful. You're absolutely right about the measurements - we always tell people to measure twice, cut once! It sounds like you did everything perfectly.
Thanks again for choosing us and for recommending us to other DIY enthusiasts. Reviews like yours really make our day!

Rated 5 out of 5 stars

The ordering of the blind and the site…

The ordering of the blind and the site was very easy to use.
The order arrived as stated and the blind was easy to put together and install.
They work perfectly and have made a huge difference to the room.

August 31, 2025
Unprompted review
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Reply from Skylight Blinds-direct

Hi Stephen, thank you so much for taking the time to leave such a detailed review! It's wonderful to hear that our customer service team was able to respond quickly to your questions - we really pride ourselves on being there when our customers need us.I'm delighted that you found the blinds easy to work with and that our instructions were helpful. You're absolutely right about the measurements - we always tell people to measure twice, cut once! It sounds like you did everything perfectly.Thanks again for choosing us and for recommending us to other DIY enthusiasts. Reviews like yours really make our day!

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Rated 5 out of 5 stars

Lantern blind success

Having had the lantern blind in place during some of the recent very hot weather we are very pleased to have it installed in time to reduce the sun's heat in our garden room. Installing it ourselves we appreciated the emphasis on precise measurement accuracy pre ordering. The pre sales literature clearly defined the types of blind and the benefits of the different options. The assembly and installation guide was good and helpful but could be edited to improve some point in the process. The customer support team were excellent throughout the order, dispatch and post delivery support (Naomi was great). We consider this a very cost effective purchase.

August 9, 2025
Unprompted review
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Reply from Skylight Blinds-direct

Hi Michael, i'm so glad you got it installed just in time! I can imagine how satisfying it must have been sitting in your garden room during those recent scorchers, nice and cool thanks to your new blind.
You obviously did everything by the book with the measuring and research, which shows. We always say the preparation is half the battle with these installations, and you clearly smashed it.
Really useful feedback about the assembly guide - we're always tweaking and improving our instructions based on what customers tell us works well (and what doesn't!). I'll make sure Naomi sees your lovely comment too - she'll be thrilled.
Thanks for such a thoughtful review. Hope you get loads of enjoyment out of your garden room!
Each response feels conversational and genuine while acknowledging their specific points about timing, measurement, customer service, and value for money.

Rated 5 out of 5 stars

Great quality and fantastic customer…

Great quality and fantastic customer service.

August 5, 2025
Unprompted review
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Reply from Skylight Blinds-direct

Hi Emma, this has put a big smile on my face - thanks so much! Quality products and great service are exactly what we aim for, so knowing we delivered on both counts is brilliant. Really grateful for the feedback!

Rated 4 out of 5 stars

All good,

All good,
Fitted as expected, made to the correct size, works well.

July 17, 2025
Unprompted review
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Reply from Skylight Blinds-direct

Hi Darren, thank you for your lovely review! There's something really satisfying about a job that just goes right - correct size, easy fit, works perfectly. That's what we aim for every time. Cheers for the feedback!

Rated 5 out of 5 stars

Great product

My blind arrived on time, was well packaged and installation instructions clear. I managed to get it in place before the most recent heatwave and it has made all the difference.

July 29, 2025
Unprompted review
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Reply from Skylight Blinds-direct

Hi Adrian, sounds like everything went like clockwork! And what perfect timing with the weather. There's nothing better than being prepared when Mother Nature turns up the heat. Thanks so much for the lovely feedback!

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Rated 5 out of 5 stars

Great service and blinds!

Great communication, delivery when promised. Installation fairly easy (once I'd properly read the online instructions!), and Noami very responsive when I had misunderstood one of the steps trying to set up the smart control on the blinds, and helped me resolve. All in all a great service - thank you!

July 25, 2025
Unprompted review
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Reply from Skylight Blinds-direct

Hi Senam, what a lovely review - thank you so much! We've all been there with the instructions haven't we? Sometimes it takes a proper read-through before it all clicks! Really glad you got there in the end.I'll make sure Naomi sees this - she'll be absolutely delighted. She's brilliant with the technical side of things and loves helping customers get their smart controls working perfectly.Thanks for sticking with us through the setup and for taking the time to share your experience. Hope you're loving the convenience of those smart blinds!

Rated 5 out of 5 stars

Roof blind for conservatory

We ordered a roof blind for our conservatory. It arrived well packaged. We had a few issues working out how to fit it, but we're given guidance from Skylight. Definitely a 2 person job. We are very happy with it, as we have been able to use the conservatory, even in this hot weather we've been having. Would recommend this company.

July 1, 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Hi Nancy, thanks so much for your lovely review! So glad you're getting proper use out of your conservatory again! There's nothing worse than having a lovely space that becomes unbearable in hot weather. You're absolutely spot on about it being a two-person job - we always recommend having an extra pair of hands for the installation. Great that our team could guide you through the tricky bits when you got stuck.Thanks for the recommendation and for sharing your experience. Hope you're enjoying many more comfortable hours in your conservatory!

Rated 5 out of 5 stars

Solar electric blackout blinds.

Bought two solar electric blackout blinds from Skylight Blinds-direct for velux windows. Found them easy to install only four screws. They fitted perfectly, make sure to select the correct velux reference number when ordering, can be found on a sticker when opened. Very pleased with the result, they operate smoothly with the remote control with complete flexibility as to how much they are open or closed. A small issue with the package contents was resolved quickly, customer service was excellent

August 2, 2025
Unprompted review
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Reply from Skylight Blinds-direct

Fantastic review - thank you! Really glad the installation was straightforward with just those four screws. You're absolutely right about checking that Velux reference number - we always tell customers to double-check that little sticker, as it makes all the difference to getting the perfect fit.Sounds like you're loving the flexibility of the remote control - there's something quite satisfying about being able to adjust them to just the right position without getting up!Thanks for mentioning how quickly we sorted out that packaging issue too. Our customer service team will be pleased to hear they got it resolved for you promptly.Really appreciate you taking the time to share such detailed feedback!

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Rated 5 out of 5 stars

Really professional company offering…

Really professional company offering excellent products with a really good attitude to customer satisfaction. Clear communication before and after the sale with support available should you need it. Would highly recommend.

July 1, 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

This is exactly the kind of feedback that makes all our efforts worthwhile - thank you! We've always believed that great products need to be backed up by great service, so it's wonderful to hear that philosophy is working.
Really grateful for the recommendation and for choosing us. Thanks for being such a thoughtful customer and for sharing your experience with others!

Rated 5 out of 5 stars

Look no further great product

Really pleased with the whole experience.
Customer service was really good and responsive. Guides on how to measure with the correct tolerances were really helpful. Online assembly and installation videos were really helpful.
The motor is powerful and quiet, it’s a really nice quality product for the money.

I would thoroughly recommend the company and product

July 30, 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

What an absolutely lovely review to read - thank you! It sounds like we managed to support you properly at every step, which is exactly what we aim for.
Really pleased the measurement guides hit the mark - getting those tolerances right can be the difference between a perfect fit and a nightmare! And I'm delighted you're impressed with the motor quality. We believe in doing things properly even if it costs a bit more.
Your thorough recommendation means the world to us. Thanks for choosing us and for sharing your experience!

Rated 5 out of 5 stars

Excellent skylight blind

Excellent skylight blind. Perfect fit. Reasonably priced. Fast delivery. Highly recommended. A++++

July 1, 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Hi Atif, Love this review - thanks so much! You've ticked all the boxes there - perfect fit, good price, speedy delivery. That A++++ is going straight up on the office wall! Really appreciate it.

Rated 5 out of 5 stars

Superb customer service and great…

Superb customer service and great product

Naomi was amazing. She took us through the whole process, answered all of our (many) questions with patience and kindness and couldn't have been more helpful. The blind is perfect and we couldn't be happier with it. I highly recommend both the company and the product.

July 1, 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Hi Tracey. This has absolutely made my week - thank you! I can't wait to show Naomi this review. She's brilliant with customers and hearing that her patience and helpfulness made your experience so positive is just wonderful.
We always say there's no such thing as too many questions when you're choosing the right product, so I'm really glad she took the time to get everything sorted for you properly.
Your recommendation means the world to us. Thanks for being such a pleasure to work with and for sharing this lovely feedback!

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Rated 4 out of 5 stars

Blind is great

Blind is great easy to assemble and fit.

July 25, 2025
Unprompted review
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Reply from Skylight Blinds-direct

Thanks so much! Great blind, easy fitting - sometimes that says it all perfectly. Really appreciate you taking the time to share that with us!

Rated 5 out of 5 stars

Great place for quality roof light blinds

Really pleased that I spotted this company on the internet. They’ve been first class from start to finish and the 2m x 3m roof lantern blind works a treat. Even the fitting was straightforward for two of us in around an hour or so. I used some nails which I fitted around two sides of the opening to rest the blind on whilst fitting and it worked a treat. Well done Skylight Blinds Direct and particularly Naomi who works hard and is lightening quick to answer any questions

July 23, 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

So pleased you discovered us online and that everything has gone brilliantly. A 2m x 3m blind is no small job, so getting it fitted in about an hour between two of you is impressive.
That's a brilliant tip about the nails for support during installation - really practical thinking! I might have to add that to our guidance notes.
Thanks for being such great customers and for sharing both your experience and that helpful fitting tip!

Rated 5 out of 5 stars

Honeycomb roof lantern/ alexa success

hi, my honeycomb roof-lantern blind controlled by Alexa was easy to assemble from the documentation and videos. The staff assisted me in the ordering process as the site for the blind was non-standard and did not have a recess. A great success and the blackout function was perfect

July 7, 2025
Unprompted review
Skylight Blinds-direct logo

Reply from Skylight Blinds-direct

Hi Roger! This is absolutely brilliant to read - thanks! I love that you've got the full smart home setup working with Alexa. Being able to just say "Alexa, close the blinds" must feel pretty cool.
It's great that our team could help navigate that non-standard fitting situation. Those projects without a proper recess can be tricky, but it sounds like we found the perfect solution for you.
And perfect blackout function too - that's exactly what we want to hear! Really appreciate you sharing your experience and letting us know it was such a success.

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