Skylight Frame Reviews 1,145

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 561 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often calling it a "game-changer" for family organization and praising its user-friendly interface. Many people appreciate how easy it is to set up and use, highlighting its effectiveness in managing schedules, chores, and family communication. The quality of the product is also frequently mentioned as excellent. However, some people experienced issues with the delivery service, noting delays, lost packages, or a lack of tracking information. Similarly, while many reviewers lauded the customer service for being prompt and helpful, a few others reported dissatisfaction with slow responses or unresolved issues, particularly concerning product returns or syncing problems.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers describe the product as a "game changer" and... See more

User experience

Customers consistently note positive experiences with user experience, finding the product easy to use and... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise quick delivery, with some... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the great, amazing, and... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the product as fantastic, brilliant,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's a game-changer, as far as family organisation goes. From getting kids organised to meal planning/preparation and shopping lists. The digital photo frame element is incredible too. We can actually... See more

Rated 4 out of 5 stars

Great device that supports the needs of our family and helping our children become independent whilst maintaining calm and sanity for the parents. I would like to see more icons to support schedules... See more

Rated 5 out of 5 stars

Loving my skylight calendars, I'm a wildlife carer so helping so much with the wildlife in care and with feeds and medication. I wanna get the max but being a volunteer and not being paid,... See more

Company replied

Rated 5 out of 5 stars

The skylight calendar is the best piece of tech I have ever brought. As a busy family having all of our information in 1 place is truly amazing, my favourite feature is side kick, screen grab an ema... See more


Company details

  1. #37 of 64 best companies in Electronics Company

Written by the company

Skylight is a touch-screen digital photo frame you can email photos to and they appear in seconds. Available in the US, UK, Canada, and Australia.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 4 out of 5 stars

It's a game-changer

It's a game-changer, as far as family organisation goes. From getting kids organised to meal planning/preparation and shopping lists. The digital photo frame element is incredible too. We can actually have use for all the photos taking up space on our phones.

January 29, 2026
Rated 5 out of 5 stars

Brilliant organisation tool

I was a bit hesitant due to the price but this calendar has really helped to organise my household and has stopped some of the questions about what our plans are! It is frustrating that there is a subscription cost for an already expensive calendar however it is worth it for speed of adding appointments and also for the photo display.

January 22, 2026
Rated 1 out of 5 stars

calender was easy to turn on but now…

calender was easy to turn on but now has the wrong calenders showing across evryday. The app is frozen and ive tried countless times to delete it and reset. Actually has caused more stress. Will persevere for another week before considering returning it

January 29, 2026
Skylight Frame logo

Reply from Skylight Frame

We're so sorry you've hit this snag, and we can help! Please email VIP@myskylight.com so that we can get this sorted out for you right away. We'll have you up and running as quickly as possible.

Rated 5 out of 5 stars

Makes life so much easier!

My husband and I have 5 children at home. Keeping organised is hard! My old whiteboard and phone calendar system was hard work and I was the only one who knew what was going on. I got skylight as a Christmas present to myself. It's amazing. Easily uploading events from school emails or a screenshot is a game changer. Much less effort, plus it syncs my husband's work calendar and our home one so everyone can see what's going on, no more double booking ourselves. I have countdowns to the next birthday and our holiday. The children tick off their chores and earn stars. It's wonderful and I wouldn't be without it now. I've put it in the living room so the family photos we have added which rotate are a lovely screensaver so we aren't just staring at our calendar. Would highly recommend. Worth every penny!

December 30, 2025
Rated 2 out of 5 stars

You have had my money

You have had my money, but I haven't received it keep emailing you but no joy I think you are a scam

January 26, 2026
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Reply from Skylight Frame

Hi there - it looks like your order was Returned to Sender because the carrier was unable to deliver the package. We're sorry this occurred with the carrier, and we would be happy to look into this! Please email VIP@myskyilght.com, and our Concierge team will follow up with you right away.

Rated 5 out of 5 stars

Great present

Great present, easy to send photos to the frame

November 25, 2025
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Reply from Skylight Frame

Hello, 

Thank you so much for the kind review. We’re really glad to hear you’re enjoying the frame and that sending photos has been easy. We appreciate you taking the time to share your experience!

Rated 1 out of 5 stars

The calendar itself is okay and the…

The calendar itself is okay and the photo display looks great, but the subscription requirement is frustrating.
After paying such a high upfront price, having to pay extra just to display photos feels like a money grab. It really impacts the overall value of the product.
I don’t mind the calendar, but I expected more for the price.

January 23, 2026
Rated 5 out of 5 stars

Skylight probably saved my life

Skylight probably saved my life, if not my sanity. Being able to share the mental load with the family - all the teenagers with their own access, having all our appointments in one place, shopping lists that anyone can access, and sharing our fun photos with each other, has been amazing. I now have others reminding me when things are on, not always the other way around. If you’re not sure about whether the cost is worth it, I would pay for it again and again for the relief is has brought me.

January 25, 2026
Rated 5 out of 5 stars

Great Experience

The experience is made great because the skylight frame is so good and the company is even better.

January 11, 2026
Rated 3 out of 5 stars

Great calendar overall .

Great calendar overall .. love the fact you can send screenshot of appointments to it. Trying to find a way to make it my default calendar on my phone. Has issues with WiFi connection even though all other devices are connected fine to Internet this device keeps losing signal.

January 16, 2026
Skylight Frame logo

Reply from Skylight Frame

Hi Shivani,

Thank you for reaching out, and I’m sorry you’ve been having trouble with your Skylight. I know Wi-Fi issues can be frustrating, and I’ll do my best to help.

To look into this further, could you please provide the following information:

• Your frame name or frame email (ending in @ourskylight.com (http://ourskylight.com) )
• A photo of the issue you’re seeing on your device.
• A clear photo of the sticker on the back of the frame showing the model and serial number.

Once we have this information, I’ll send you the appropriate next steps to troubleshoot.

Thank you for your time, and I look forward to your reply.

Rated 5 out of 5 stars

Great customer service

Great customer service. I had an issue with my frame and contacted them. They replied quickly and helped me with all my queries. Honestly, really great company and easy to deal with.

January 15, 2026
Rated 5 out of 5 stars

This system is super easy to use and helpful staying organised.

This system is super easy to use and has been. Really helpful for our family to link our calendar s . We are still learning how to get the most use out of this system. But so far it has been great and is being used by all members of our house.

January 10, 2026
Skylight Frame logo

Reply from Skylight Frame

Hello Sarah.

Thank you so much for sharing your experience. We’re delighted to hear that the system has been easy to use and is already helping your family stay connected through linked calendars. It’s wonderful that all members of your household are finding it useful.

As you continue exploring, you’ll discover even more ways to get the most out of the system. If you have any questions or need tips along the way, we’re always here to help.

Rated 1 out of 5 stars

Too hard to use the calendar…

Too hard to use the calendar efficiently with enterprise calendars

January 20, 2026
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Reply from Skylight Frame

Hello Brendan,

Thank you for reaching out and providing this feedback to us. I would love to understand a bit more about what you find hard about the Calendar so that maybe we can make things easier for you to understand and get you up and running as efficiently as possible.

Rated 1 out of 5 stars

Would give 0 stars if I could

Ordered the Skyline 27" calendar in Nov 25. Prior to Xmas delivery was scheduled. The calendar has not arrived. When I contacted support in January they said they would send one, but then I got another email saying there are none in stock. So after purchasing in November, its almost the end of January with no calendar, no confirmation from support when a new batch will be ready (weeks?, months?) - it really has been a terrible and frustrating experience. I bought directly from Skyline for the trust factor - but that was very much wishful thinking. And their lack of transparency with when new stock will be available is really poor.

January 27, 2026
Unprompted review
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Reply from Skylight Frame

Hello Liss,

Thank you for reaching out to us and providing this feedback. I'm so sorry to hear that you've had this experience and I would love to work with you and make this right for you as best as I possibly can. Can you please send us an email to VIP@myskylight.com and provide your Shopify order number or the email address you used to make the purchase with so I can pull up your order and see what's going on. Please feel free to mention my name, Cliff, in the ticket so it gets sent over to me personally.

Rated 3 out of 5 stars

Still waiting on delivery

Ordered at the start of January and still waiting for its delivery 3 weeks later. I’m sure it will be great if it gets here. Transport company not helpful in providing updates.

Update: original one lost in transport. Support team did a great job in sending a replacement unit once confirmed.

January 7, 2026
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Reply from Skylight Frame

Hello Steve,

Thank you for reaching out to us and providing this feedback. I'm so sorry to hear you've had to wait so long for your order as that's not ever a great experience. I know there has been shipping delays in Australia for various reasons, but it looks like your package is currently due to arrive on January 29th. Let's give it until the 30th and if it hasn't arrived by that time we'll check again and likely just place a new order for you if we need to.

If you have any questions, please don't hesitate to reach out to us via email at VIP@myskylight.com so we can assist you as quickly as possible.

Rated 4 out of 5 stars

I like the product it’s really helping…

I like the product it’s really helping to keep things on track. I’m not sure if this is just my lack of knowledge but one suggestion would be to enable calendar / task creation from the screen itself instead of via the app on phone or tablet.

Also would be ideal if the device could hold charge for temporary movement from normal position

January 19, 2026

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