It's a game-changer, as far as family organisation goes. From getting kids organised to meal planning/preparation and shopping lists. The digital photo frame element is incredible too. We can actually... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #37 of 64 best companies in Electronics Company
Written by the company
Skylight is a touch-screen digital photo frame you can email photos to and they appear in seconds. Available in the US, UK, Canada, and Australia.
Contact info
101a Clay St, #144, 94111, San Francisco, United States
- +1 415-233-6761
- info@skylightframe.com
- skylightframe.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Received as a gift and it’s perfect
Received as a gift and it’s perfect. Love seeing the photos that are sent to me and love how easy it is to share with family and friends.
What an absolute game changer!
What an absolute game changer!! If you have spicey children I highly recommend this! My non verbal autistic daughter is thriving during morning and night routine now 🙏🏻
Has made life a lot easier
Has made life a lot easier. Very intuitive and easy to use. Helps plan calendars and events. Great for organising life with kids!
May use AI-assist with repliesRead more
Very Poor Customer Service
My wife was given a Skylight from the family for her 70th birthday.
Although she is pleased with the device, when I set it up for her I made a mistake with setting the email address for everyone to send photos to.
I emailed Skylight on 20th February as you cannot reset this particular email yourself - Skylight have to do it for you.
No reply, so I followed up with another email on 26th February, and still no reply!
I wish my wife had been given a different make of frame as Skylight obviously don’t care about customer service.

Reply from Skylight Frame
It does so much
It does so much, organises our family, helps with meal planning, shows family photos. We start each day checking in with the calendar.

Reply from Skylight Frame
Supposed to be easy and seamless
Supposed to be easy and seamless. It’s not. Setup had lots of problems. Doesn’t easily transfer calendars from phone to skylight. Tried to transfer work calendar kept coming over with odd times. Contacted skylight help, it’s because my hours were approved in another state but I am in qld time and doesn’t convert. So calendar doesn’t really do what I want it to do.

Reply from Skylight Frame
very supportive
very clear instrcutions once we got to email, and very supportive/ The Chat was more clumsy, but we got over that.
I've had it for 1 month and so far it…
I've had it for 1 month and so far it has been amazing. After years of trying to do many different types of things to get routines done they have never held or worked. It has been a month and so far the kids are sticking to the skylight calendar routine mostly and doing their routines which is been absolutely amazing. I can't wait to get onto using the meal plan feature as hopefully that will also help a lot. It's great that they're always making updates and changes and advising of those through the skylight app easily to read. It is pricey, definitely, but it helps in many ways.
When I add events into the app
When I add events into the app, they do not show up in my view but can be seen by my wife on her phone.

Reply from Skylight Frame
Organiser
Easy to use and a great organiser for the family now we all know whats happening when, a shared grocery list and the kids have a great chart for activities to complete
Love it
Love it. Device died, but has been replaced quickly. I'm very grateful as we have been a user for a year and it has bought our family a lot of joy (photos) and saved us a lot of angst keeping the kids up to date with what is happening (calendar). It might be good in future if the app could be used on our own devices in future. I'm playing with the tasks and routines at the moment and would be happy to give feedback on these features if Skylight cares. LOVE this whole thing for our family.
Very helpful staff who got back to me…
Very helpful staff who got back to me with my questions quickly.
Best calendar ever
Every part of experience was easy . Easy ordering quick delivery easy installation.
Excellent experience
Excellent experience! We had a faulty product but it was resolved quickly.
Would like more customisations
Would like more customisations, ability to create a home page with customisable widgets like some rivals of similar price.
Like its not Chinese owned Co. Like the look. Reasonable value for money.
App could be a simpler to use when it come to rewards and stars.
Love our new skylight
Love our new skylight - some small editing improvements would genuinely make this so so awesome. Thank you for making our life easier.
Fantastic product
Fantastic product, has been a huge help to organising the family. Weve connected the calenders with other wider family members so everyone is coordinated at last!
Love my skylight
Love my skylight! Less than a week in and feel a lesser mental load, increased productivity and kids who WANT to do chores! It's like my own little personal assistant and worth its weight in gold :)
We absolutely love our Skylight…
We absolutely love our Skylight Calendar. It has been a game changer for our family. My partner works shift work, so syncing our calendars in one place has made it much easier to keep up with his schedule.
Our two girls, 4 and 7, love the tasks, chores and rewards system. They happily tick off their morning and evening routines and can clearly see what they have left to do. Their favourite part is guessing which emoji will rain down after completing their daily tasks.
The recipe import feature from socials or websites is also incredibly convenient and has made meal planning simple.
It has been such a positive addition to our home and we recommend it to our friends all the time.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







