While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

We booked a maxi taxi for a group outing and honestly it just made everything easier 😊 No splitting up, no stress. Driver was on time and really easy to deal with.

Rated 5 out of 5 stars

Very reliable service especially for those who traveling with children, booked at 7pm the day before the fight, request confirmed within 5 mins by giving them a call. Phoned 15mins before arrival. Chi... See more

Company replied

Rated 1 out of 5 stars

The taxi driver was late, smell as cigarettes and we were expecting a child capsule for a 6 month old instead we got an older childs car seat which was deteriorated and disgusting. Trips to the... See more

Company replied

Rated 1 out of 5 stars

Despite reconfirming our booking two days before, a taxi did not turn up at the requested time. We had made this booking because we needed a car seat for a trip to the international airport for an ear... See more

Company replied

Company details

  1. Minibus Taxi Service

Written by the company

Maxi Cab Service for @sydneyairport, Groups, Cruise or event @sydolympicpark @sydneyoperahouse using Taxi Maxi Cab in @sydney. #maxicab #bookonline www.skymaxicabs.com.au


Contact info

3.6

Average

TrustScore 3.5 out of 5

176 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 3 out of 5 stars

Maxi taxi was clean and comfortable 👍…

Maxi taxi was clean and comfortable 👍 We had quite a bit of luggage but it all fit easily. No complaints at all.

February 13, 2026
Unprompted review
Sky Maxi Cabs logo

Reply from Sky Maxi Cabs

Thanks Amanda for your review. We are glad you had a great experience with our maxi taxi Sydney service.

We look forward to serving you again on your next trip.

Rated 3 out of 5 stars

Airport transfer was reliable and…

Airport transfer was reliable and straightforward. No issues at all just a smooth ride to the hotel.

March 3, 2026
Unprompted review
Sky Maxi Cabs logo

Reply from Sky Maxi Cabs

Thanks Francisco for your review. We are glad you had a smooth experience with our taxi Sydney airport service.

We look forward to serving you again on your next trip.

Rated 1 out of 5 stars

Over charged Credit Card

Online quote was $110. Credit card was changed $117.10.
7.2% in service fees. I would skip any prepaid taxi.

February 8, 2026
Unprompted review
Sky Maxi Cabs logo

Reply from Sky Maxi Cabs

Hi Tom, thank you for your feedback and we are sorry for the confusion. We understand how important clear pricing is for any taxi Sydney airport booking.

The difference you mentioned is likely due to card processing fees applied to online payments. We always aim to keep our maxi taxi Sydney pricing transparent and fair.

Please contact our support team so we can review your booking and explain the charges clearly.

Advertisement
Rated 1 out of 5 stars

Worst service company

Worst service company, HIGHLY DO NOT recommend using

December 9, 2025
Unprompted review
Sky Maxi Cabs logo

Reply from Sky Maxi Cabs

Hi, thank you for your feedback and we are sorry to hear about your experience. This is not the standard we aim to provide with our maxi taxi Sydney service.

We take all concerns seriously and would like to understand what went wrong with your booking, whether it was a taxi Sydney airport transfer or another trip.

Please contact our support team so we can review the issue and assist you further.

Rated 5 out of 5 stars

Best rates

I called around for the best rates and came across Sky Maxi Cabs. I hired a 7 seater Maxi cab to transport me from Lane Cove to Ultimo. Driver Mohamad was wonderful and helpful. The trip cost me $89 including toll. In comparison to other Maxi cab companies this was the best rate. I'm ever so grateful for their assistance and support

July 10, 2025
Unprompted review
Sky Maxi Cabs logo

Reply from Sky Maxi Cabs

Thank you so much for sharing your experience! We’re glad to hear you found our fares fair and transparent. Mohamad and our team always aim to make every trip smooth and comfortable. We truly appreciate you choosing Sky Maxi Cabs for your 7 seater transfer from Lane Cove to Ultimo and look forward to driving you again soon. Safe travels and thanks for supporting a Sydney local business

Rated 1 out of 5 stars

Very bad service they charge you double

June 2, 2025
Unprompted review
Sky Maxi Cabs logo

Reply from Sky Maxi Cabs

Hi Parker, thank you for your feedback and we are sorry for your experience. This is not the standard we aim to provide with our maxi taxi Sydney service.

We take pricing concerns seriously and would like to review your booking, especially for any taxi Sydney airport or prepaid trip.

Please contact our support team so we can investigate and assist you further.

Rated 3 out of 5 stars

Time delay

The actual ride was perfect but the company seems to outsource to other individual taxi drivers. The cab didn’t say Sky Maxi Cabs. I made an online booking where I ordered the taxi to be there at 21.15 as the flight landed at 20.30. I had to give the flight arrival time and flight number for them to track so it was clear in my booking what I asked for; however the company tracked the flight and but told the driver that the flight would arrive at 21.15 and driver added time to that intending to come and pick me up at about 22.00. Luckily he was there early waiting in parking area anyway but I had to wait quite a while for him to come around to the ride share area which was annoying with a toddler. Car was brand new and service during ride professional.

July 27, 2024
Sky Maxi Cabs logo

Reply from Sky Maxi Cabs

Thank you for your feedback. We're glad the ride itself was satisfactory. We apologize for the delay and any confusion caused. For future assistance, please contact our customer service to resolve such issues promptly.

Advertisement
Rated 1 out of 5 stars

Not reliable. Do not recommend

Despite reconfirming our booking two days before, a taxi did not turn up at the requested time. We had made this booking because we needed a car seat for a trip to the international airport for an early morning flight, so organising alternate transport was extremely limited. When I tried calling Sky Maxi Cabs to find out what was going on, I was given the runaround. All the while my husband, young baby and I were standing outside in 4 degree weather. It was so stressful! Needless to say, I will never use Maxi Sky Cabs again and I do not recommend them!

June 19, 2024
Sky Maxi Cabs logo

Reply from Sky Maxi Cabs

Hi Sarah, thank you for your feedback and we are very sorry for your experience. We understand how stressful this must have been, especially with a baby and an early morning taxi Sydney airport trip.

A missed pickup and lack of clear communication is not the standard we aim to provide with our maxi taxi Sydney service, particularly for baby seat bookings.

We are reviewing this internally to improve reliability and response. Please contact our support team so we can investigate your booking and assist you further.

Rated 5 out of 5 stars

Excellent setvice

On time, flexible, helpful excellent service

July 6, 2024
Sky Maxi Cabs logo

Reply from Sky Maxi Cabs

Thank you, Taylor! We're thrilled to hear you had a great experience with our service. We appreciate your feedback!

Rated 5 out of 5 stars

Great friendly driver

Great friendly driver, easy to find

July 4, 2024
Sky Maxi Cabs logo

Reply from Sky Maxi Cabs

Thank you, Narelle! We're thrilled to hear you had a positive experience with our driver.

Rated 1 out of 5 stars

Taxi didn't show up at time booked for…

Taxi didn't show up at time booked for airport transfer with my baby. I had no backup plan due to constraints needing a baby seat. I called the night before to confirm the booking. Most stressful morning. Almost missed my flight.

July 3, 2024
Sky Maxi Cabs logo

Reply from Sky Maxi Cabs

We're truly sorry for the inconvenience, Diana. Please reach out to our customer service so we can resolve this issue and prevent it from happening again.

Advertisement
Rated 4 out of 5 stars

Good journey

Good journey. Made quick time

June 13, 2024
Sky Maxi Cabs logo

Reply from Sky Maxi Cabs

Thank you, Adithya! We're glad to hear you enjoyed the quick journey. Safe travels!

Rated 5 out of 5 stars

On time

On time, clean, suitable vehicle. Helpful courteous driver.

June 8, 2024
Sky Maxi Cabs logo

Reply from Sky Maxi Cabs

Thank you, Matt! We're glad to hear you had a positive experience with our service and driver.

Rated 5 out of 5 stars

Fabulous service

Fabulous service, on time and very reliable

May 25, 2024
Sky Maxi Cabs logo

Reply from Sky Maxi Cabs

Thank you, Christine! We're delighted to hear you found our service reliable and timely.

Rated 5 out of 5 stars

Because of such short notice to book 11…

Because of such short notice to book 11 pax Bus and to be able to do this was amazing. Thankyou so much

June 1, 2024
Sky Maxi Cabs logo

Reply from Sky Maxi Cabs

Thank you, Brendan! We're thrilled we could accommodate your group on short notice. Your kind words mean a lot to us.

Advertisement
Rated 5 out of 5 stars

Always willing to book with them

Always willing to book with them, great service and will always arrive there for you on time.

May 27, 2024
Sky Maxi Cabs logo

Reply from Sky Maxi Cabs

Thank you, Michael! We're thrilled to hear you enjoy our service and punctuality. Looking forward to your next booking!

Rated 5 out of 5 stars

Great experience

We booked sky maxi cabs for a family function into Pyrmont and also a return trip on the 18th May.
Driver Mohammed was on time to pick us up and was courteous and helpful putting all our stuff into the cab.
Pick up in the evening in pyrmont was exactly on time with Mohammed.
When we got home Mohammed helped unload the cab (we had a pram and other boxes).
Great service and I would recommend this company. The maxi cab was clean and driver Mohammed was very professional. I would definitely use this company again.

May 18, 2024
Sky Maxi Cabs logo

Reply from Sky Maxi Cabs

Thank you, Joanne! We're thrilled to hear you had a great experience with our service and that Mohammed was so helpful and professional. We look forward to serving you again in the future!

Rated 1 out of 5 stars

In the morning when the Taxi was meant…

In the morning when the Taxi was meant to arrive, it did not. It was only when I called the company and the guy who answered the phone was half asleep and managed to get a cab to pick us up 25 minutes later than expected and we were late to our flight.

May 19, 2024
Sky Maxi Cabs logo

Reply from Sky Maxi Cabs

Imad, we're truly sorry for the inconvenience you experienced. Please reach out to our customer service so we can address and resolve this issue.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look