SkyRefund Reviews 3,619

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being easy, straightforward, and stress-free, often highlighting the minimal effort required on their part. Many people were pleasantly surprised by the quick and successful refunds, appreciating the clear communication and updates throughout the process. The user experience is frequently described as seamless and efficient, with many consumers recommending the company for its professionalism and ability to secure compensation. However, some customers also noted issues with response times and claim processing, with a few reviewers mentioning long waits or a lack of feedback. A small number of people expressed dissatisfaction with claims being rejected or unexpected deductions from their compensation.

What people talk about most

Refund

People report positive experiences with refund, often praising the ease of the process and the successful... See more

Service

Reviewers mention positive feedback about service. Many customers praise the fast, efficient, and... See more

Claim

Reviewers highlight ambiguous aspects of claim. Some customers report positive experiences, with claims being... See more

Response time

Users describe ambiguous interactions with response time. While some customers appreciated quick responses,... See more

User experience

Customers generally report a positive user experience, highlighting the ease of use and streamlined... See more

Based on these reviews

Rated 5 out of 5 stars

I loved that after providing all the necessary information and documents I wasn’t stressed with a lot of back and forth. I almost even forgot I had submitted a claim and was so pleased to wake up to a... See more

Company replied

Rated 5 out of 5 stars

We're very impressed with the SkyRefund Team. It's the first time we've used their services. They did a great job, without getting us involved, so the compensation was received and it was absolutely s... See more

Company replied

Rated 5 out of 5 stars

I was very sceptical about using SkyRefund but they absolutely delivered. They required a minimum of information and paperwork from me and took care of everything. They secured what I thought was a... See more

Company replied

Rated 5 out of 5 stars

This is my first experience with Sky Refund due to a cancelled flight. I have not had too much expectation but decided to try. And I was nicely surprised when I got refund credited quickly ! The re... See more

Company replied


Company details

  1. Legal Services

Written by the company

Your flight was delayed, cancelled or overbooked? SkyRefund helps you claim your rightful compensation. Our mission is to empower air passengers worldwide and help them exercise their rights. With nearly a decade of experience in aviation law, we’ve helped thousands of travelers across the globe to get the compensation they’re owed. Thanks to our network of legal experts and collaboration with airlines and regulatory bodies, we can handle claims from anywhere in the world—quickly, efficiently, and with proven results. We make the process simple and stress-free, so you don’t have to deal with airlines or complex regulations on your own. Best of all, there’s no fee unless we win your case.

Our Company Values

No Win, No Fee & Transparency

✅ Free compensation checker ✅ Less than 3 minutes to file a claim ✅ No win, no fee only ✅ 8+ years experience ✅ Trusted by 1M users ✅ 98% success rate

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Skyrefund did a fantastic job

After my flight with British Airways was disrupted, I wasn’t sure how to go about claiming compensation. I came across SkyRefund and decided to give them a try — and it was the best decision.
They made the entire process easy and stress-free. I didn’t have to chase airlines or deal with complicated paperwork. SkyRefund handled everything and successfully got me the compensation I was entitled to.
I truly appreciate their professionalism and efficiency. Highly recommended!

February 23, 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Samuel,

Thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

Good communication throughout

Good communication throughout. Good result.

February 24, 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Debbie,

Thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 4 out of 5 stars

My experience is excellent

My experience is excellent, you understood and appreciated my explanation that my name in Greek language is a little different from my name in Serbian language. Payout was quick. The cooperation was excellent.

February 24, 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Simeon,

Thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

I highly recommend their service

It was an amazing experience that I didn't expect. To be honest, I thought it was a scam, but I gave all the relevant information and forgot it in my mind. But a few weeks later I received an email from sky refund, stating that the refund was successful and I could transfer it to my account. Thank you very much to the sky refund team, I highly recommend their services.

February 24, 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Dilshan,

Thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

Awesome!!!

Honestly, I didn’t believe it. The service was easy to use, my request was processed very quickly… Big up!
I am now your ambassador and will be sharing the information.

February 8, 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Sonia,

Thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

TThis was my second claim for the…

TThis was my second claim for the delayed flights. I would like to mention that SkyRefund successfully processed my claim, and I have received the compensation in my account. Thank you, SkyRefund.

February 24, 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Safdar,

Thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 4 out of 5 stars

It took half a year but we received our…

It took half a year but we received our refund. I would definitely use Skyrefund again! Thank you!

July 25, 2025
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Sandra,

Thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

Valuable time lost

a friend put us in touch with SkyRefund after we lost 1/2 day of our short break to Verona. SkyRefund got us compensation for the inconvenience caused, which we are very grateful for

October 25, 2025
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello ,

Thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

Trust and believe that you win 💯❤️

This kompani refund my money back for the kompani Wizz Air i am very happy 😊. Thanks again and I wish you oll the best.

February 19, 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Ana,

Thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 4 out of 5 stars

lenghly but positive

Overall it was lenghly, updates were sparse and the original refund value was not what we received, but we got a satisfactory refund in the end and we're grateful for this.

February 23, 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Claudia,

Thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

Straight forward and no nonsense

Straight forward and no nonsense. The process was fairly easy to do. I didn't get the full amount back, but at least I was got a much much larger amount than the meager $15 airline was offering me. Sky Refund made a stressful situation less stressful, for which I am thankful. The service provided was also quick.

January 25, 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello ,

Thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

Simple and easy claim

Very easy process to claim delayed and cancelled flight

February 15, 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Sandeep,

Thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 4 out of 5 stars

They got us a refund!

They got us a refund, but it took a while. I would use them again.

February 19, 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Lorinda,

Thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

Thank you for helping

Thank you for helping. Overall the experience was nice

February 20, 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Pradip,

Thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

Rated 5 out of 5 stars

wonderful experience

February 18, 2026
Unprompted review
SkyRefund logo

Reply from SkyRefund

Hello Chirag,

Thanks for the positive feedback. Enjoy your compensation payment!

Best regards,
The SkyRefund Team

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